Half of my order was never delivered, I also got some random things in my box that I never ordered. Unable to contact customer service, no response on instagram or over the phone. Website now does not... See more
Otrium
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See what reviewers are saying
Who knew there was such a great way to purchase name brand, high quality clothes affordably, with beyond expectation customer service? Love love love what I bought, and on items that didn’t fit, there... See more
Love this site. Higher quality brands with incredible prices. It’s now my go to 100%. One disclaimer but far from a deal breaker; temper your expectations on the shipping dates. They seem to run 3-4 d... See more
Company replied
As a 61-year-old Grandmother, I'm always looking for gifts for my daughters and granddaughters. I ran across the Otrium site by accident, and what a find! The prices are incredible for the high-cali... See more
Company replied
People also looked at
The response to my order is fast and…
The response to my order is fast and assertive
14 April 2023
Unprompted review
Reply from Otrium
Hi there,
Thank you for your review. We're glad you had a great experience shopping with us! We are always happy to assist you.
Kind regards,
Team Otrium
What a great shopping site!
What a great shopping site with some wonderful bargains. Shipping was seamless and packaging was first class!
11 April 2023
Unprompted review
Reply from Otrium
Hi Katie,
Thank you for your review. We're glad you were able to benefit from the great deals we offer!
Kind regards,
Team Otrium
Excellent service
26 April 2023
Unprompted review
Reply from Otrium
Hi Iris,
Thank you for your review. We're glad you had an excellent shopping experience with us!
Kind regards,
Team Otrium
Great products delivered super fast
Great products delivered super fast! They are awesome!!
25 April 2023
Unprompted review
Reply from Otrium
Hi there,
Thank you for your review. We're glad you were able to enjoy the great products we carry!
Kind regards,
Team Otrium
Amazing service and great prices for…
Amazing service and great prices for quality products.
25 March 2023
Unprompted review
Reply from Otrium
Hi,
Thank you for your review. We're glad you were able to enjoy shopping the great selection on our site!
Kind regards,
Team Otrium
Great!
Great!
I love the brands and quality.
Fast ship. Great prices.
Thank you 🙏
1 April 2023
Unprompted review
Reply from Otrium
Hi Asya,
Thank you for your review. We're glad to read that you loved our great prices and quick service!you were able to benefit from the great deals we offer!
Kind regards,
Team Otrium
I was skeptical to order from here…
I was skeptical to order from here because it was an Instagram ad and seemed too go to be true. I’ve since made 3 separate orders, every item has been very high quality and fit well There were some issues where the size was listed as “UK” and they kept sending the US size instead, and the customer service was actually quite excellent, accessible, and responsive.
7 March 2023
Unprompted review
Reply from Otrium
Hi Kelly,
Thank you for your review. We're glad you took a chance to benefit from our services. We're always happy to help. We hope to see you shopping with us again soon.
Kind regards,
Team Otrium
Trustworthy
Quick ship time, good tracking, product is exactly what I ordered
9 April 2023
Unprompted review
Reply from Otrium
Hi John,
Thank you for your review. We're glad you had a great shopping experience from start to finish!
Kind regards,
Team Otrium
Will continue to order from here!
The products I received were packed with such care and the return process is easy. I do wish there were a way to track returns online; I didn’t hear anything about my return once I mailed it in and had to contact customer service after 14 days per the return instructions. With that said, customer service was easy to contact and addressed my concerns very quickly! I had returns from a separate order as well and that one went smoothly. Definitely will order from here again and have already shared my great experience with others!
19 April 2023
Unprompted review
Reply from Otrium
Hi Sarah,
Thank you for your review. We're glad youhad a great shopping experncie with us. We are always available if you have further concerns. We can't wait to see you and your referrals shopping with us!
Kind regards,
Team Otrium
quality products
quality products, great prices. quick processing and delivery
19 April 2023
Unprompted review
Reply from Otrium
Hi Scott,
Thank you for your review. We're glad you were able to benefit from the brand selection and prices we offer!
Kind regards,
Team Otrium
Great deals and great service
16 April 2023
Unprompted review
Reply from Otrium
Hi Emmanuel,
Thank you for your review. We're glad you're enjoying the great prices and service that we offer!
Kind regards,
Team Otrium
I love absolutely everything I order…
I love absolutely everything I order from Otrium! It’s amazing quality and arrives so fast every time. I will be an Otrium customer forever.
16 April 2023
Unprompted review
Reply from Otrium
Hi Jamilah,
Thank you for your review. We're glad to read that you have been able to find multiple great deals! We can't wait to see you shopping again.
Kind regards,
Team Otrium
Great brands!
Great brands, great prices and quick shipping - LOVE Otrium!!
1 April 2023
Unprompted review
Reply from Otrium
Hi LJ,
Thank you for your review. We're glad you were able to benefit from the great prices that we offer! We can't wait to see you shopping with us again.
Kind regards,
Team Otrium
I like the prices and the services.
15 April 2023
Unprompted review
Reply from Otrium
Hi Vaiku,
Thank you for your review. We're glad you enjoyed the prices and serrives that we offer!
Kind regards,
Team Otrium
Reply from Otrium
Hi Esther,
Thank you for your review. We're glad you were able to benefit from the great prices and delivery that we offer!
Kind regards,
Team Otrium
I was wowed!
I was floored by the prices at Otrium and felt the prices had to be for seconds--How wrong I was! The bags I bought were prefect and the shipping was fast. Otrium, I will be back.
31 March 2023
Unprompted review
Reply from Otrium
Hi Lee,
Thank you for your review. We're glad you were able to benefit from the great prices that we offer! We can't wait to see you shopping with us again.
Kind regards,
Team Otrium
Great coat with super fast shipping
Great coat with super fast shipping, just make sure that you check the sizing
23 March 2023
Unprompted review
Reply from Otrium
Hi Valerie,
Thank you for your review. We're glad you were able to benefit from the great deals and shipping that we offer!
Kind regards,
Team Otrium
Wonderful way to shop green and…
Wonderful way to shop green and sustainably!
12 April 2023
Unprompted review
Reply from Otrium
Hi Samantha,
Thank you for your review. We're glad you were able to benefit from the discounted deals we offer!
Kind regards,
Team Otrium
Positive Internet Shopping Experience
Great prices on an unusual array of merchandise. Shipping is rapid.
12 April 2023
Unprompted review
Reply from Otrium
Hi Richard,
Thank you for your review. We're glad you were able to enjoy your shopping experience with us!
Kind regards,
Team Otrium
Great value
Great value, fast shipping and easy returns. I always find awesome clothes and shoes at Otrium.
12 April 2023
Unprompted review
Reply from Otrium
Hi AC,
Thank you for your review. We're glad to read that you have been able to find multiple great deals on our site!
Kind regards,
Team Otrium
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