While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and reliability, making content management and sharing significantly easier. Many people highlight the exceptional customer service, noting its quick response times, helpfulness, and responsiveness. The service is often described as a solid partner, contributing to business growth and providing an engaging experience for their own customers. However, some customers also noted issues with integration, mentioning limited data availability and a lack of flexibility in agreement structures. A few people felt that the platform oversold and underdelivered for non-subscription-based businesses, with one-time purchase options being glitchy or unavailable.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's clean interface,... See more

Website

Reviewers mention positive feedback about the website. Customers are satisfied with the clean interface,... See more

Service

Consumers find the service to be positive. Many reviewers praise Uscreen as a professional and helpful tool,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its professionalism,... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I've been with Uscreen for almost 4 years now, and I couldn't be happier. The customer support is extremely quick, responsive, and helpful every single time. The platform itself is easy to understand... See more

Company replied

Rated 5 out of 5 stars

I've been using Uscreen for over 2 years now, and it's been a great experience. The platform is user-friendly and reliable, which makes managing and sharing my content so much easier. Anytime I’ve nee... See more

Rated 5 out of 5 stars

One thing that continually impresses me about Uscreen is the innovation. There is always a healthy supply of new features, fixes, and resources. From the perspective of our customers this is appealing... See more

Company replied

Rated 5 out of 5 stars

We searched everywhere for the best platform to host our videos and even looked at building our own website. We then found Uscreen. The platform has saved us years of work. It's easy to upload, ma... See more


Company details

  1. Software company

Written by the company

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful + Passionate Employees with Great Platform Features!

We had an incredible experience touring the platform and everything it had to offer thanks to Rachel and Morgan! Their knowledge about Uscreen's capabilities, its upcoming and pending features, as well as their commitment to the user experience made our conversations with them an absolute delight. I'm floored by how much Uscreen has to offer and am so grateful to Rachel and Morgan for being our enthusiastic guides!

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Platform

Uscreen is extremely easy to use, gives you tools to market your business effectively, the staff are all incredible, kind, helpful and responsive. A great step in growing your business with subscription based model, and getting more connected with your customers.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

I love how user friendly Uscreen is

I love how user friendly Uscreen is. I also appreciate how much they listen to their users and try to implement changes to the site. Videos play fast without needing to buffer and live streaming is so easy too.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen is the BEST platform to grow your brand

Uscreen is the end all be all for creators/entrepreneurs to monetize their content through amazing apps and overall experiences. We have been using Uscreen for several years now and they are always upgrading the backend and adding new features, our community loves the app and the content is delivered super clean. It's essentially our own version of netflix for our brand.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Solid product, good community and they make you feel like family.

PROS:
Product works well. It takes away all the tech work from building a membership site I can focus on my content.
Customer support is top! It feels like a family and I feel very supported even if I know I'm not their biggest client.
They are listening to their users and their community. They are always engaging with us. I am also able to connect w/ other like minded members.
CONS:
Analytics in terms of where I got sign ups from (google, instagram etc) are hard to come by. Google Analytics integration could be more seamless and have someone to help us with making sure it was done right.
Right now when I go live, the URL doesn't save and I have to create a completely different piece of content for the "recorded video"
Overall I'm very happy w/ my uscreen experience. I transferred from creating my own site w/ a LOT of custom wordpress add ons to uscreen. It has been a solid product. They are always listening to their members and I feel very supported.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely phenomenal onboarding

Absolutely phenomenal onboarding, setting it up and launching was a lot less stressful than we thought. Super impressed by the Uscreen onboarding team of specialists and their enthusiasm. Uscreen really takes product feature suggestions and implement them well

13 January 2024
Unprompted review
Rated 5 out of 5 stars

All-in-one membership experience

Uscreen is a fantastic tool for hosting memberships, a community, and premium video content. Their team helped me transition away from a different membership tool and made the process so seamless. I love the live streaming capabilities within Uscreen, the ability to organize my videos into collections, and how marketing features like email and lead magnets (giveaway funnels) are integrated right within the tool.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

The Power of Uscreen Unleashed

In the realm of video delivery, Uscreen stands as a transformative force for Pest Posse TV. We have noticed a surge in Pest Posse TV memberships as the platform's user-friendly interface and robust features redefine content delivery. It has provided our members and followers with an unparalleled video consumption experience, facilitated by a sleek design that guarantees seamless viewing across all devices. Yet, Uscreen is more than a hosting platform—it's a dynamic community builder. Members and followers connect, engage, and learn together, fostering a profound sense of camaraderie within the Pest Posse TV community. Uscreen isn't just a platform; it's a catalyst propelling growth. The Pest Posse recommends Uscreen to those seeking an extraordinary leap in their online video presence.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

The Best Premium Video on Demand Services

Uscreen has an intuitive user-interface, making it a breeze to set up any video on demand service. Add to it, their world-class customer support when you get stuck, Uscreen certainly sets themselves apart from other similar services.

Uscreen's customer service is second to none and they also have OTT options, so I'm able to distribute my VOD through a number of apps and marketplaces.

My one hang-up is that since users pay for access, I'd like to see Uscreen taking no cut of the earnings. It just seems like double-dipping when account holders are already paying for a monthly/yearly subscription and Uscreen pulls a service fee and a $0.10 per subscriber fee every month.

Overall, Uscreen has excellent options for monetizing my video content and grow my brand. Five well-earned stars.

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Happy Uscreen customer!

I have nothing but amazing things to say about my experience with Uscreen. Migrating my small niche community from Wistia and Circle.so was seamless. My customers love the new platform and my revenue has tripled in the first 3 months since switching!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Everything I need

It's the exact system I need for my membership. I wanted to create a Netflix for podcasters, and even built out a version one on top of WordPress. But Uscreen does everything I need it to do and more. It was a no-brainer for me to switch.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

The BEST in the Business!

If I had to sum up our experience with Uscreen thus far - it's been one of the best choices we've made. We moved from another service and right from the get go the onboarding experience, transition and set up with Uscreen was simple. We were supported by an incredible team in our transition and to this day the team we work with are helpful, kind, interested and supportive.

We moved to Uscreen for a few reasons. 1. The features they offer are the best. Apps, built in communities and they're constantly rolling out new features. 2. Support - the tech support for us and the customer support for our clients is great. 3. The themes and features are up-to-date and look great. Nothing looks dated and the customer experience is simple and appealing to the eye.

Over the last 6 months with Uscreen we've noted a steady increase in sales, much higher customer retention and daily engagement with our users. The built in Communities are the key to building these relationships and Uscreen makes it easy.

If you are looking for a place where you can house your videos and offer cutting edge features for your customers then Uscreen is the place to go.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Joining Uscreen in July for my IG…

Joining Uscreen in July for my IG Content Club has been a pivotal decision in my business. The platform's intuitive design and elegant dashboard have significantly eased my content management process. Members have warmly welcomed the added benefit of app accessibility, which has enriched their experience. The supportive and efficient customer success team at Uscreen played a crucial role in smoothing the onboarding process and continues to impress with regular check-ins. I am particularly fond of the live streaming feature, which has added a dynamic edge to our content. In instances of technical questions, I've found the customer support team to be exceptionally quick and helpful, ensuring a seamless service.

1 July 2023
Unprompted review
Rated 4 out of 5 stars

Amazing platform

If you are a content creator looking to engage with consumers directly, I highly recommend Uscreen as a platform. The support team is exceptional in their assistance with any questions or issues, and they are continuously exploring and implementing effective tools to help us sell our content. Their efforts have gone above and beyond to ensure our success. Overall, Uscreen is an excellent choice for content creators.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Very easy to set everything up

Very easy to set everything up, nice-looking and user-friendly website templates. Customer service is quick to respond, and their help section is extensive and useful. They are always adding new features and improving. A more accessible price point for the apps would be great, but happy with it overall.

1 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look