It is a genuine app and provides provides opportunity to take tests and surveys that are engaging and also a nice way to earn some extra money. I enjoy giving feedback and making money. The user inter... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.
Contact info
690 5th Street, 94107, San Francisco, United States
- 1 (888) 877‒1882
- sales@usertesting.com
- usertesting.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
thus far seems pretty straightforward
thus far seems pretty straightforward. Apparently there was an issue with my video during the that I’m not exactly clear on how to resolve that could use more elaboration or on-page ways to address it
A well mananaged platform for the…
A well mananaged platform for the initials as well as a student.
The app is easy to use and has a clean
The app is easy to use and has a clean, attractive design. Navigation is simple, so I can find what I need without any confusion. It loads quickly and the instructions are clear and easy to understand. However, a few features still need improvement, and I noticed some minor bugs while using it. Overall, the experience is good, and I would recommend it to others.
User Testing is a platform which is excellent for people who want to productively utilize their free time to earn money by giving honest feedback on products
User Testing is a platform which is trustable for both contributors and clients from various industries across the globe, by providing timely delivery and quality output.
May use AI-assist with repliesRead more
New to User Testing – My Thoughts So Far
One thing I want to mention is that this is pretty new to me, so I’m still learning how everything works. I’m very motivated to do this well and make it fit around my current schedule.
I’m someone who enjoys learning new things and I bring a lot of useful experience from my past jobs. I worked in sales for many years, which helped me develop strong communication skills and the ability to clearly explain my thoughts. I also have a strong creative background — I’m talented in both traditional fine arts and digital graphic design.

Reply from UserTesting
Beginning
I have just started and seems to be good, would like to explore more before giving a detailed and insightful feedback
Right on topic
Right on topic, resolved the issue. Trustworthy platform.
Yes, it was helpful
Yes, it was great ful to me because i was searching since many years and i got this application. This application is very helpful to me for my pocket money. Thanks for generating this application.
It was quick and I didn't have to go…
It was quick and I didn't have to go through a lot of work.
a great web site you dont waste your…
a great web site you dont waste your time for nothing it's very help full if you need money
Poor customer service when system fails…
Poor customer service when system fails to upload your test and your time is wasted.

Reply from UserTesting
this website is absolutely wholesome but needs a little improvement
this website is absolutely wholesome, where it includes the home page, the simple digestible structure, the suggestive articles and common issues that people would face, and even the AI customer service is good however it needs some improvement, i hope this service would have a dark mode or other low light theme because its kind causes people with long-term research to have eye strain.
The Entire Experience Was Amazing…
The Entire Experience Was Amazing ,Simple An structured Way of Explaining things, Smooth Ux Interactions, Helpful Tips were made available.
Your application is very very nice and…
Your application is very very nice and it's give me a excited and adorable information on this website
its great to user testing
the usertesting help to me started…
the usertesting help to me started making my first attempt to try and provide reviews for the product even though i don't have experience in this
The information provided was straight…
The information provided was straight forward and answers any user information would ask
I liked the experiencie its very good
I liked the experiencie its very good
Its managing employment
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







