Utility Discount Reviews 2,358

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, politeness, and professional demeanor, often highlighting their ability to explain complex information clearly and patiently. Many people found the customer service to be excellent, appreciating the ease of communication and the personalized approach to their needs. The service itself is consistently described as efficient, with many reviewers noting the simplicity and speed of switching providers and the competitive pricing offered. However, some customers were dissatisfied with specific aspects, such as receiving unwanted SIM cards or encountering issues with tariff agreements. A few other people also felt that submitting readings was more difficult than expected, and some experienced confusion regarding their energy supply details.See more

Reviews shaping this summary

Excellent service, every detail I wanted to know was explained to me! Very important I could speak to a human being and not by very slow text! Other companies rely on emails and text, slow and frustra... See more

These people are dedicated to finding the best possible deals for us, the bill payer. The harder they work the more money we save. And just because they find you a good deal - it doesn't mean that's... See more

I had a positive call with Isla who explained all the fixed tariff payments to me. Isla was friendly but professional throughout the call. I was at ease speaking with Isla which helps (me) as the per... See more

Friendly staff who were very helpful & gave me lots of information & answered all my questions. Unfortunately I don’t think they spelt my first name correctly. It is Rosalind. Otherwise I was very s... See more