A straightforward transaction, delivered as detailed - shame Royal Mail "couldn't get access" (I have lived here for 30 years and was here all day - no barriers)
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Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... See more
Prompt Service with excellent courier. However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent. This must of left the fac... See more
Company replied
Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... See more
Company details
Information provided by various external sources
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Contact info
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, United Kingdom
- 01492 593336
- info@valvekings.com
- valvekings.com
4.4
Excellent
284 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Arrived on time and eell boxed
Arrived on time and well boxed. Radiator looks to be of good quality.
23 February 2025
10/10 Fantastic company to deal with…
10/10 Fantastic company to deal with plus very helpful and informative when phoned for technical information, so will definitely be using these guys again
28 February 2025
Quick and helpful
25 February 2025
Great product delivered quickly
27 January 2025
Great service
Great service. Quick and efficient. Fast delivery. Would definitely use again.
27 January 2025
Excellent price quality recommend and delivery
Excellent price quality and delivery. Just what you need!
5 January 2025
Clear and bright shower squeegees
My shower squeegees and fittings are excellent. The customer service, five year warranty and free delivery are First Class.
29 December 2024
Do not trust this company with your…
Do not trust this company with your hard earned money. Ordered some panels, delivery was late delaying the fitter which cost us money. They had no idea what was happening with the delivery as couldn’t contact the supplier. Arrived late and the delivery driver propped the panels against the wall. We had them fitted a week later and none of us realised until we tried to click them together that the delivery driver had actually bent them by putting them on the wall. There was nothing on the box to say lay flat like they usually do with things that bend. Valve kings response was the instructions were in the box, bit late really!!! The delivery driver took a photo of them against the wall which I requested and valve kings refused to give it to me as they know they bent them. So 600 pounds later we are left with some bent panels and no refund as we got sole blame from the company for trying to fit them. As I said the bend was not noticeable. They refunded me a measly £50 delivery cost, cheers. Please don’t bother I wouldn’t want anyone being in the same position as us. Saved hard to get what we wanted and we are so sad about it. I wish I’d just bought them from somewhere more reputable which listened to customers instead of ignoring them. Send me the photo valve kings and I can take this further
15 November 2024
Unprompted review
Reply from Valve Kings
Good morning, as per previous correspondence we will keep the response to the facts of the order. The shower panels which you ordered and have been delivered, are now fully fitted. At no point whilst the panels were in your possession or during installation did we receive any communication from yourself or your installer regarding any issues in relation to the panels.
If you had any concerns relating to the quality of the panels, like any other product which we supply in good faith, they should not have been installed. At which point our standard returns procedure would have been available to have these replaced or refunded.
We have still yet to see the issue, we have just been informed by you of the following “Our fitter has come to fit them and realised the panels have bowed, they have been fitted but they are really not great” You took the decision to have the products installed with no prior communication with us about this. This could also be related to how they have been stored or installed as we are purely speculating at this point.
Regarding the delivery, yes you are correct these were delayed due to a 3rd party courier issue and we have since refunded the delivery charge in full.
Had to return a towel radiator which…
Had to return a towel radiator which had a dodgy box to begin with; I used interparcel courier and Valveking refused to refund me anything - saying that the courier sent it with damaged box and unsaleable condition.
I could only get back under £30 from the courier cover.
Valvekings should have been more courteous and given me a partial refund at least.
Item ordered 0614CC Curved Chrome Towel Rail - 600 x 1400mm -
Fuel Type : Central Heating
18 November 2023
Unprompted review
Reply from Valve Kings
As with any change of mind return it is your responsibility to pack the item suitably for transit and take out the level of insurance cover you require with your chosen courier. We received the item back badly damaged, missing parts and not fit for re-sale.
Lee is a great help at Valvekings
Lee is a great help at Valvekings, knows what he is talking about and really does care about making sure you have the right product and matching accessories to go with it.
25 September 2024
Excellent products and very competative…
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed & fast tracked shipment too.
5 September 2024
Excellent Courier but Quality Control could be better
Prompt Service with excellent courier.
However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent.
This must of left the factory like this as there was no damage to packaging or the chrome itself.
Normally we would have asked for a replacement but with a carefully placed bead of caulking, it will not be seen.
Apart from this the product does look amazing once fitted.
1 September 2024
Reply from Valve Kings
Thankyou for the positive feedback on the product overall and apologies that you had an issue with one of the brackets. If you had contacted with an image we would have got this resolved for you right away and this still stands.
The make and product I wanted at a good price. Many thanks.
Great. The make and product I wanted at a good price. Many thanks.
26 August 2024
Good website
25 July 2024
Rad valves easy to order and quick…
Rad valves easy to order and quick delivery. Not installed yet but look a good quality
3 July 2024
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