Gregg was most helpful in assisting me with my van purchase, showing me numerous vans and even ordering the model I was after from another site. Would definitely use them again
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Gregg was most helpful in assisting me with my van purchase, showing me numerous vans and even ordering the model I was after from another site. Would definitely use them again
Company replied
Rav @ Leicester has been excellent. We have brought 4 Flatbeds and 4 4x4's in the last month. He has sourced them, had them prepared, and his communication has been excellent. We are based down... See more
Company replied
Rav was polite, welcoming and smart in appearance. This was an immediate excellent impression. We came to look at one van and ended up buying a slightly more expensive alternative van. Rav's knowle... See more
Company replied
Brilliant service from Gregg Royston at the leicester branch, went in to have a look at potentially buying a bigger van and Gregg since the first meeting has been brilliant! He was very knowledge... See more
Company replied
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Written by the company

200 Aylestone Road, LE2 7LF, Leicester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience at Van Monster Leicester. I was in desperate need of a van & they sorted things out for me really quickly. Excellent service, would recommend. Thanks to Sarah & Rav for all their help and advice.

Reply from Van Monster - Leicester
Fantastic experience with Van Monster! Their communication was excellent throughout the process, keeping me informed at every step. They were incredibly quick at sorting the vans, making the entire experience smooth and hassle-free. Highly recommend for anyone looking for efficient and reliable service!

Reply from Van Monster - Leicester
I would definitely recommend this company 100%. Fantastic customer communications. Quality vehicles at very reasonable prices. Sarah and Gregg looked after us and made us very welcome whilst choosing a van.
Andy (Swadlincote)

Reply from Van Monster - Leicester
This is the third van/lorry we have had from Van Monster and we have always been very happy with the service. Ravi in the Leicester branch went out of his way to try and source us a truck following the theft of ours. Very responsive and has a laid back and non-pushy approach to sales. I wouldn't hesitate to recommend them to anyone looking for a new car/van/truck. Thank you for making the process easy and for making us feel comfortable with parting with large sums of money :).

Reply from Van Monster - Leicester

Reply from Van Monster - Leicester
Very helpful staff. Good communication from them made the process very easy. A great van at a reasonable price too.
Thanks to Gregg and Ravinder

Reply from Van Monster - Leicester
Good van very happy with it. Rav was really good to deal with which always helps

Reply from Van Monster - Leicester
Gregg was great, he made buying a new van very fast & painless, he managed to get me my van before the Xmas break and kept me updated regularly, great service.
Thanks

Reply from Van Monster - Leicester
Ravinder was very helpful in explaining the cars history and functions. He volunteered information freely which was refreshing. There was no hard sell.
The test drive was relaxed and Ravinder gave me some extra information on the different functions on the model.
The office was comfortable and all the paperwork was completed efficiently and explained.
Communication was clear and timely. Collection was simple with all paperwork completed.
Other staff members were friendly and helpful at the Vanmonster office.
Today I drove 140 miles to Southampton and enjoyed the comfort of my new car.
Thank you Ravinder.

Reply from Van Monster - Leicester
Transit Custom delivered in less than a week of the initial enquiry. Thanks Rav 100% recommend if you need a quality van delivered fast at an unbelievable price call Van Monster.

Reply from Van Monster - Leicester
Really straight forward with plenty of choice of vans all in good condition and the sales process was nice and simple. Very efficient

Reply from Van Monster - Leicester
From paying an initial deposit to reserve the van through to it being delivered to my home the whole process arranged by Gregg was completed without issue. Excellent.

Reply from Van Monster - Leicester

Reply from Van Monster - Leicester
Bought a car from Van Monster Leicester. Excellent experience from start to finish: found a great car at a great price. Gregg was super helpful all the way, answering all my questions so I could drive away a happy customer. Highly recommend!

Reply from Van Monster - Leicester
A very pleasant experience and a smooth transaction.
Gregg specifically was brilliant and maintained regular contact and updates throughout the process.
I have every confidence in van monster and would recommend them to anyone.

Reply from Van Monster - Leicester
The process from start to finish was great.
I'd checked the website and they didn't have exactly what I was after, so I made a phone call and gave some specifics of what I wanted to Rav. Within a few days I was at the yard looking at later became my new van.
Very impressed with the service and with the help I received afterwards when I wanted a few alterations making, which they did free of charge.
So yes I am a very happy customer and will 100% return when I need another van.
Cheers Rav.
Much appreciated and all the best.
Wayne

Reply from Van Monster - Leicester
Good value deal from an honest company, employing real people rather than salespeople.

Reply from Van Monster - Leicester
I purchased a new van at the Leicester branch the salesman Ravinder could not be more helpful. He was not a bit pushy kept me well informed went the extra mile we are really pleased with the purchase and the price paid I must add that the delivery driver Fabio was absolutely first class bang on time kept us updated and very friendly and helpful all in all a wonderful experience I would recommend this company to everyone

Reply from Van Monster - Leicester
The staff at the Leicester branch really go above and beyond they are very thorough and informative. We didn’t have to do anything other than choose our vehicle! This is our 3rd van from here and we wouldn’t go anywhere else, there is no point. We had our own finance sorted but we got 5 days insurance cover to be able to choose the best deal. Fantastic company but only down to the staff they are a credit to you!

Reply from Van Monster - Leicester
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.