Van Monster - Wakefield Reviews 108

Chris was an excellent host from start to finish.

He helped us every step of the way in making sure the van was right for us and fit for purpose.

He is an honest straight talking guy and what you see is what you get.

He won't try and sell you add on's that you don't need but will always help if there is something you may want to add on.

Will certainly be back in the future to buy further vehicles from van monster as it's just so easy and no hassle.

fantastic customer service from Lewis

Great Staff Chris was very helpful plus quick efficient and easy

Excellent experience at Vanmonster Wakefield, Chris was great, friendly and very knowledgeable, helped me pick the right van explaining everything thoroughly from start to finish, I couldn’t be happier and would definitely recommend thankyou

Really approachable and helpful. Lewis kept me posted on the status of the van at every point from enquiry to sale.

Nothing was too much trouble- he made sure the van was checked over and made repairs before the sale went through to ensure a decent and reliable product.

Lewis was great every step of the way, kept us updated and well informed

Bought a van from Lewis Bingham and the team at Wakefield Van Monster . The service from first enquiry to final handover was first class from Lewis and better by a country mile than most vehicle dealerships you visit.

The history of the vans was clearly and honestly presented , all my enquiries however challenging were clearly and honestly answered. When Lewis didn't have the information, instead of trying to make something up he went away and got the facts. Though i had reserved a vehicle I was presented with other options and put under no pressure to buy. Having bought from Van Monster in the past the lack of sales flannel really sets them apart from other dealers. Options,facts and process are presented over silly sales patter.

The vans on sale are the best vans winnowed from hire/leased Northgate stock , posses full histories,MOT's, and have been fixed up to a high standard ready for sale.The Warranty offered by Van Monster is better than most dealer warranties , and can be easily extended.

For quality vans,great customer service, and a near unbeatable warranty get down to Van Monster Wakefield and speak to Lewis.

We purchased a car from Van Monster recently. A family friend came across a car advertised on Van Monster so my father and his friend went to have a look and decided to go ahead with the purchase. Honestly we received great service and the whole sale process was explained very thoroughly and efficiently. Lewis was very polite, fantastic and very patient as well as the car purchase was made after so many years and of course a lot of things change with procedure etc. We can’t thank him enough. Also we were told that even after the purchase (like few weeks/months down the line) if we have any issues or questions we can call Van Monster anytime which was was very nice to know.

Really helpful from the start Chris looked for the right van for us.it was out first time buying a van he was very polite and so helpful we highly recommend him he was great really good at his job

I’ve been looking for my first van for years and a bit worried to commit. Lewis and Chris in Wakefield were great. They listened to what I wanted the van for and made sure it was the van for me. Even little details showed they were listening. Felt re-assured all the way. No pressure, just great customer service. I’ve been to a number of places and walked away as felt I was just a sale. Here I felt they want you to be a long term customer! Thanks guys

Dealt with a fella called Lewis at van monster, great help , highly recommend and some good vans on display

Fantastic service highly recommended

Lewis was great to work with. Conscientious, caring and made sure everything was right.

Will come to Lewis again when we next need a car.

Outstanding customer service from Mark in Wakefield. Friendly, professional and knowledgeable.

Very helpful in helping me get what I was looking for.

A breath of fresh air.

Chris Evans - what a great guy. Very knowledgeable and not full of it. Fantastic service and very accommodating through the whole process.

No pressure selling. Lewis called when he said he would, did what he promised to do and the transaction was smooth and easy

Oooooo what fabulous customer service we received from Chris and his manager, both extremely knowledgeable and friendly to deal with, I went in on the Monday and drove the van away on the Thursday, everything was totally seamless, I can’t recommend them enough 😁

I had an exceptional experience with Van Monster, and I can’t recommend them highly enough! From start to finish, Lewis made everything so effortless. He genuinely focused on what was best for me as a customer rather than pushing for profits, which is such a refreshing change. He took the time to listen, answer all my questions, and ensure I got the best outcome possible. Nothing was too much trouble, and I never felt pressured at any point.

Lewis was incredibly easy-going, approachable, and professional, making the whole process smooth and enjoyable. It’s clear that customer satisfaction is at the heart of what they do at Van Monster. I’m absolutely thrilled with my purchase and the overall experience. If you’re looking for a dealership that truly values its customers, Van Monster is the place to go!

Bought a car from Vanmonster Wakefield dealt with Chris Evans and team
Brilliant and easy to deal with professional and friendly car excellent through out and valeted brilliantly
Second time using them returned do to great service and was great again