Van Monster - Wakefield Reviews 

116
TrustScore 4.5 out of 5

4.7

675 Leeds Road, Outwood, WF1 2LU Wakefield, GB


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Rated 5 out of 5 stars

I needed a van at pretty short notice. Chris supported me through the options around the country to fit my requirements and ended up moving one from down south. Once in Wakefield it was inspected, cle... See more

Rated 5 out of 5 stars

We were buying a car rather than a van from Van monster. Lewis was excellent. His communication was great, he was honest and personable and he kept us informed throughout. No hard sell. The process wa... See more

Rated 5 out of 5 stars

Excellent customer care from Lewis and Chris, at Wakefield Van Monster, 5 stars all round. They explained everything in detail when my husband purchased his new 2nd hand motor, an absolute gem, in go... See more

Company replied

Rated 5 out of 5 stars

Lewis at van monster Wakefield was an absolute legend. Helped, assisted, and went through every step.


Company details

  1. Used truck dealer
  2. Motor vehicle dealer

Written by the company

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • 675 Leeds Road, Outwood, WF1 2LU, Wakefield, United Kingdom

  • 01924 680 095

4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(116)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis handled the sale with polite…

Lewis handled the sale with polite professionalism and and made the whole experience a pleasure.

5 December 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review. Lewis is the newest member of the Wake field team so great to see this.

Rated 5 out of 5 stars

Excellent customer service from Chris

Excellent customer service from Chris, will definitely come here first next time we buy a van for our business

7 October 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for the review Emma good to hear you had a great experience,

Rated 5 out of 5 stars

From sourcing the vehicle to delivering…

From sourcing the vehicle to delivering it to our depot, the process was handled professionally and efficiently throughout.

10 October 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review i will pass it on to the team in Wakefield

Rated 5 out of 5 stars

Absolutely Amazing Team

Absolutely Amazing Team, the ease of business is tremendous and the speed at which this team works with at Wakefield is unprecedented I have purchased at least 5 Vans from them, and they have never let us down. Big Thanks to Lewis and Mark for their support.

29 July 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review i will pass it on to Mark and the Wakefield team.

Rated 5 out of 5 stars

support and teamwork

I cannot recommend and praise the service i received from Lewis Binghman and Mark Frazer enough ..
They were very patient with me and my partner as we needed a van and we are claiming a grant from council and I needed a lot of papework and i was back and forth on email , the repsonse was staright away and offered help even now after we have purchased a van .
The van is perfect for my partner :)

10 May 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. Your comments have been passed to the Team.

Rated 5 out of 5 stars

A great experience all the way

A great experience from the initial meeting to look at different vans all the way through to the purchase. Lewis managed the process very well and always delivered as promised. Really happy with the van and I would highly recomment

26 April 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you very much for this great feedback. We will pass it on to the team.

Rated 5 out of 5 stars

Happy longstanding customer

All our vans are supplied by Vanmonster Wakefield and have been for many years. The prices are competitive and we always get good advice from Chris as to which van would best suit our needs.

7 April 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you very much for your feedback and continued custom. We will pass on your remarks to Chris.

Rated 5 out of 5 stars

the all process was great from start to…

the all process was great from start to finish, everything fully explained, no pressure sales , all options covered would highly recommend , very friendly staff made the experience straight forward

26 March 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for sharing this feedback and we hope to be able to help you again in the future.

Rated 4 out of 5 stars

Lewis made the experiance easy and…

Lewis made the experiance easy and clear, went above and beyond with the service provided to ensure i was happy woth everything couldnt recomended him any more

8 March 2022
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thankyou for taking the time to give us this feedback. We will let Lewis know.

Rated 5 out of 5 stars

HI DEALING WITH THESE GUY IS VERY GOOD…

HI DEALING WITH THESE GUY IS VERY GOOD NOTHING WAS A PROBLEM EVERY THING WAS IN PLACE AND ON TIME WOULD DEFENTLY DEAL WITH THESE GUY AGAIN THANKS AGAIN LEWIS BINGHAM.

28 February 2022
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thank you for your review. Lewis is the newest member of the Wakefield team and great to see he is providing a great level of service. Hope to assist you in the future.

Rated 5 out of 5 stars

Brilliant company!

I found a Peugeot 308 hatchback on their website within budget and with the exact spec I was looking for - but I live over 250 miles away from the branch. However, my scepticism about buying a car online disappeared as soon as I spoke to the incredibly helpful Chris and team. Their professionalism, courtesy and quick response to calls and emails built immediate trust so I decided to buy the vehicle without seeing or driving it. My new car was then delivered all the way to my door step, free of charge, less than three days later. It is immaculate, drives beautifully and is as shown on the website, with no surprises. I’ve never had such a quick and stress-free car purchase and I was made to feel like my business was genuinely important to them through the swiftness of all their responses and the clarity of the online paperwork they provided. Thoroughly recommend!

15 January 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for the review. Great to see this level of service with our car offering from the Wakefield team. I will pass on the review.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. All round excellent experience from start to finish. Transaction was very professionally handled by Lewis. 10/10

12 January 2022
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thank you for your review. Lewis is our latest team member in Wakefield so great to see. I will pass on your comment.

Rated 5 out of 5 stars

Van purchase

Really happy with the way that Lewis delt with us. Was very informative and put us under no pressure to buy .from the first visit to the handing over of the keys. 10 out of 10 many thanks.

12 January 2022
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thanks for the review. Lewis is the newest member of the wakefield team so great to see. Hope we can assist in the future.

Rated 5 out of 5 stars

Replacement vehicle. …

I have just purchased a Vauxhall Astra from your Wakefield branch, I found all the staff to be extremely friendly, very knowledgeable and helpful and would highly recommend this dealership to anyone wanting a change of vehicle.

8 December 2021
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thank you for the review i will pass it on to Mark and the team in Wakefield.

Rated 5 out of 5 stars

Van monster delivered a first class…

Van monster delivered a first class service both Mark and Chris are an asset to the business

7 December 2021
Unprompted review
Van Monster - Wakefield logo

Reply from Van Monster - Wakefield

Thank you for the comments. I will pass them on to Mark and the team at Wakefield. Hope we can assist in the future.

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