Adam holbey put me complete ease never bought a van online before and was really nervous. He has went over and above the call of duty sent me tins of videos of exterior and interior of van helped with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Traded in my old Wildtrak and purchased a replacement with Ryan Wheatcroft handling the sale. I have bought from Van National previously and wish that Sales Staff, as competent as they are, had more a... See more
Company replied
Van National have been slick and efficient from start to finish. The Sales Rep Ryan W was really friendly, had excellent knowledge of the vans without being pushy. He answered all my questions wi... See more
Company replied
I recently purchased my latest addition to the fleet. Ryan was extremely helpful from the outset. Really helpful, knowledgeable and accommodating, without being pushy. I found this a breath of fresh a... See more
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Company details
Written by the company
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Contact info
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, United Kingdom
- 01782 680099
- sales@vannational.com
- vannational.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a van from Scott nice and…
Got a van from Scott nice and professional good service
Thank you John
20 February 2026
Unprompted review
Reply from Van National
Thank you for your feedback, John! We're pleased to hear Scott provided a professional and positive experience. We’ll be sure to pass on your thanks.
Best regards,
Van National
Van purchase
Lewis was very professional welcoming great service thanks mate
21 February 2026
Unprompted review
Reply from Van National
Thank you for your kind words! We're delighted to hear Lewis provided professional and welcoming service. We’ll be sure to pass on your thanks.
Best regards,
Van National
Reply from Van National
Thank you for your feedback! We're pleased to hear that Ryan made the process smooth and enjoyable. We’ll be sure to pass on your kind words.
Best regards,
Van National
Second time I've bought a vehicle from…
Second time I've bought a vehicle from Van National. Dealt with Ryan, absolutely brilliant. Faultless
20 February 2026
Unprompted review
Reply from Van National
Thank you for your continued support! We're delighted to hear that Ryan provided an excellent experience again. We truly appreciate your loyalty and look forward to helping you in the future.
Best regards,
Van National
I recently purchased my latest addition…
I recently purchased my latest addition to the fleet. Ryan was extremely helpful from the outset. Really helpful, knowledgeable and accommodating, without being pushy. I found this a breath of fresh air, compared to some places I have used before. This place was so well stocked with a wide variety of good quality vans. I would highly recommend.
16 February 2026
Unprompted review
Reply from Van National
Thank you for your fantastic feedback! We're thrilled to hear that Ryan provided such helpful, knowledgeable, and accommodating service. It’s great to know you found our van selection and quality to your satisfaction.
We really appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
Van National
Lewis was fantastic and made the whole…
Lewis was fantastic and made the whole process easy and straight forward.
19 February 2026
Unprompted review
Reply from Van National
Thank you for your feedback! We're delighted to hear Lewis made the process easy and straightforward. We’ll be sure to pass on your kind words.
Best regards,
Van National
Great experience with Ryan
Great experience with Ryan. Very professional and efficient
19 February 2026
Unprompted review
Reply from Van National
Thank you for your great feedback! We're pleased to hear Ryan provided a professional and efficient experience. We’ll be sure to pass on your kind words.
Best regards,
Van National
This is the 4th van I’ve bought from…
This is the 4th van I’ve bought from here, great service. Vans priced right and after sales service is 5 ⭐️
19 February 2026
Unprompted review
Reply from Van National
Thank you for your continued support — we truly appreciate you coming back to us for your 4th van! It’s fantastic to hear you’re happy with both our pricing and aftersales service. ⭐
We look forward to helping you again in the future!
Best regards,
Van National
Excellent service
Excellent service, Tom was very polite and knowledgeable.
19 February 2026
Unprompted review
Reply from Van National
Thank you for your kind feedback! We're delighted to hear Tom provided excellent service and that you found him polite and knowledgeable. We’ll be sure to pass on your comments.
Best regards,
Van National
Conor was great from the start
Conor was great from the start. Everything went smoothly from the part ex of my car to picking up the van. Very quick and efficient. Thanks.
10 February 2026
Unprompted review
Reply from Van National
Thank you for your great feedback! We’re pleased to hear Conor made everything smooth and efficient from part exchange through to collection. We’ll be sure to pass on your thanks.
Enjoy your new van! 🚐
Best regards,
Van National
Jacob was very professional throughout…
Jacob was very professional throughout the process and put my mind at ease during the purchase of my new van
18 February 2026
Unprompted review
Reply from Van National
Thank you for your kind feedback! We're delighted to hear Jacob made the process smooth and put your mind at ease during your purchase. We’ll be sure to pass on your comments to him.
Wishing you all the best with your new van! 🚐
Best regards,
Van National
Absolutely Fantastic from start to Finish !!!!
Absolutely Fantastic from start to finish !!!!
Adam Hobley from the Longton Branch was more than exceptional . A credit to your company .
After going through a difficult few weeks without a van we nipped into the branch to have a look and Adam was great asked what we needed, budget etc that's it we were sold . We are a small family run business and he took the stress out of this for us sorted everything out paperwork, tax etc , went through a full vehicle check with us and he could not be more helpful and thorough.
If you are looking for a van Adam and van national are a definite must .
Thanks again for all your help 10/10
Maxine
Abbotts Roofing Ltd
17 February 2026
Unprompted review
Reply from Van National
Dear Maxine,
Thank you so much for your fantastic review! We’re delighted to hear that Adam provided such exceptional service and helped take the stress out of getting you back on the road. We understand how important that is for a family business, and it’s great to know everything from paperwork to the vehicle handover was clear and thorough.
We truly appreciate your recommendation and wish Abbotts Roofing Ltd all the very best with the new van!
Kind regards,
Van National – Customer Care Tea
Toby was fantastic start to finish
16 February 2026
Unprompted review
Reply from Van National
Thank you for your feedback! We're glad to hear Toby provided a fantastic experience from start to finish — we’ll be sure to pass it on.
Best,
Van National
Toby tobymade it nice and easy
Toby made it nice and easy. Fantastic member of your team
16 February 2026
Unprompted review
Reply from Van National
Thank you for your review hope we see you in the future - van national
Scott was a great help
Scott was a great help, answered all questions and concerns I had. Smooth process
14 February 2026
Unprompted review
Reply from Van National
Thank you for taking the time to leave a review - Van National
Me and my Mrs came in to van national…
Me and my Mrs came in to van national to get a van to covert into a camper from start to finish toby was incredible and really helpful with any questions we had. I will be on the market again soon for another van and will definitely be coming back here to get it!
14 February 2026
Unprompted review
Reply from Van National
Thanks Chris for the great review lovely to hear, we will be sure to pass on your review to Toby see you soon - Van National
Jacob was easy to deal with
13 February 2026
Unprompted review
Reply from Van National
Thank you for leaving us a review much appreciated - Van National
Reply from Van National
Thank you for taking the time to leave a review - enjoy your vehicle - Van National
Collect my new van today
Collect my new van today, over the moon
I was welcomed by Jacob, who’s looked after this sale from day 1 - fantastic service.
Great company great people
6 February 2026
Unprompted review
Reply from Van National
Lovely to hear Jason thank you so much for your lovely comments - Jacob does look after his customers nice its appreciated - Van National
Traded in my old Wildtrak and purchased…
Traded in my old Wildtrak and purchased a replacement with Ryan Wheatcroft handling the sale. I have bought from Van National previously and wish that Sales Staff, as competent as they are, had more autonomy. Waiting around for a ‘Managers decision’ is sometimes painful. That aside, couldn’t fault the sale through Ryan.
7 February 2026
Unprompted review
Reply from Van National
Thank you for your review, I will pass your comments on to our Sales Managers as this seems a fair point to make, Van National
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