Scam company! Tried to enter my card details, thankfully the bank blocked the payment as it flagged as a high risk site. Following day discovered someone had taken my card detail and tried to add my... See more
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Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... See more
Company replied
Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... See more
Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... See more
Company details
Information provided by various external sources
Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!
Contact info
United Kingdom
- 03300535670
- info@vapeclouduk.co.uk
- vapeclouduk.co.uk
1.4
Bad
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great products and prices
Great products and prices. Shipping not as fast as many others with a 4 day overall turnaround but still a fantastic option for all your vaping product needs.
9 December 2019
Unprompted review
Disappointed
No response to multiple email communications over 10 days and phone number doesn't work. Mike finally reached out and looks to rectify the situation. I will update the review when I receive the order.
9 December 2019
Unprompted review
Reply from Vape Cloud UK
Hi Carl,
I am very sorry for the late response on this. I have sent an email to you this morning, Hopefully we can resolve this for you.
Please accept our apologies
Item still hasn't shipped
Item still hasn't shipped, no shipping confirmation, no tracking, no response to multiple emails and their phone number is disconnected.
7 December 2019
Unprompted review
Reply from Vape Cloud UK
Please note as per our communications Vape Cloud UK is now under new management. Contact us if you feel we didn't resolve your issue by 29th Feb 2020.
Good products at a good price with very…
Good products at a good price with very fast service.Thank you Vape Cloud.
6 December 2019
Unprompted review
AVIOD THIS COMPANY!
AVIOD THIS COMPANY!! I placed an order last week but it still hasn't been shipped and no one is replying to my emails or messages. Their phone number has been disconnected I think they've gone under.
I've had so many issues with them over the years but kept coming back because of the low prices and sometimes half decent customer service.
Hopefully PayPal can get my money back as they have clearly done a runner with it! DON'T ORDER ANYTHING!!
6 December 2019
Unprompted review
Reply from Vape Cloud UK
Please note as per our communications Vape Cloud UK is now under new management. Contact us if you feel we didn't resolve your issue by 29th Feb 2020.
Great service items shipped fast…
Great service items shipped fast and all authentic .
6 December 2019
Unprompted review
Nice service
Nice service, fast levering even with some delay because of cbd regulation. within 3 days order delivered to the Netherlands.
20 November 2019
Unprompted review
Item as described
Item as described, the postage time was a bit longer than expected but that's the only badish point.
19 November 2019
Unprompted review
Ordered a mechanical mod and it turns…
Ordered a mechanical mod and it turns out that it was out of stock. They said that they were going to cancel the order and refund me but that was over two months ago; I've tried to contact them about it on numerous occasions without any response. AVOID THIS SITE AS THEYLL JUST STEAL YOUR MONEY.
12 November 2019
Unprompted review
not received any notification or…
not received any notification or product 5 days later
28 October 2019
Unprompted review
Reply from Vape Cloud UK
Hello SK,
We apologise for any problems you have experienced while shopping with us.
One of our representatives will be contacting you shortly via email to address the problem.
Best regards,
Vape Cloud UK.
Great guys shame about the stock management
Good guys, shop stock is nothing like the website which causes issues ordering to collect. Seems the best thing to do is always order for delivery.
22 October 2019
Unprompted review
always as expected fast delivery
9 October 2019
Unprompted review
Quality juice i purchased and discount…
Quality juice i purchased and discount was awsome
7 October 2019
Unprompted review
Bought this liquid because it said that…it gives clouds of smoke
Bought this liquid because it said that it gives large clouds of smoke disappointed when it didn't. I didn't like the taste much either.
28 September 2019
Unprompted review
Always a pleasure with Vapecloud
Always a pleasure with Vapecloud. My only online vape ejuice store.
20 September 2019
Unprompted review
Websites waning appeal 👎.
Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,
Especially at these top prices.
The stealthy reduction of reward points (some by 75%) has compounded vapeclouds waning appeal.
14 September 2019
Unprompted review
Reply from Vape Cloud UK
Good afternoon.
Apologies for the service you have received somebody will contact you via email.
Best regards,
Vape Cloud UK
Great prices,fast postage,one item…
Great prices,fast postage,one item delayed so marked on invoice ‘to follow’,and arrived two days later. Excellent
4 September 2019
Unprompted review
Reply from Vape Cloud UK
Thank you for your kind words.
We look forward too seeing you again soon.
VCUK
Reply from Vape Cloud UK
Thank you for your kind words.
We look forward too seeing you again soon.
VCUK
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