Website easy to use, communication good and helpful. easy to order and checkout, order received in very good time and happy with product. The only negative would be that the flavourless juice at the s... See more
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Review summary
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Reviews shaping this summary
the staff are always so friendly and helpful nice clean shop and pleasant to enter . sometimes my products aren’t available and i travel up from bideford so the staff are helpful in ordering them for... See more
Great service as always. Price increase but I think it's the first one since I began purchasing vape liquid from Vapetown (nearly 10 years ago) so I can't complain - still fantastic value.
Company replied
I went onto this site for the first time and I was excited by the amount of different amount of flavours and at a very reasonable price and next day delivery as well. The product is just what I was ho... See more
Company replied
Company details
About Vape Town
Written by the company
Our online vape store features a selection of vape juice, e liquid, vape kits, vape pod kits, and pre-filled vape kits.
We also carry a selection of replacement vape coils and vape pods. You will find all the leading brands right here including Oxva, Vaporesso, Hayati and Lost Mary.
Odering to your door is simple with every order over £20 qualifying for free delivery and will be shipped out the same day through Royal Mail's fully tracked service.
Contact info
3 West Street, LU7 1EN, Leighton Buzzard, United Kingdom
- 0333 772 2092
- online@vapetown.co.uk
- vapetown.co.uk
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Great products and a friendly…
Great products and a friendly environment. Really enjoying the bake vape juice range.
4 September 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Staff very helpful and dont rush full…
Staff very helpful and dont rush full of information and very friendly
4 September 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Very helpful and polite service
3 September 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Very friendly staff
As always very friendly staff always happy to help & answer questions. Area manager rhys always on hand to give advice on devices, knowledge on all vapes is absolutely mind blowing
29 June 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
I have checked the tracking (you can also do the same via the tracking number on your dispatch email) with Royal Mail.
We dispatched your order the day you placed it but it seems the parcel has been delayed in the postal network:
*Monday 07 September 2026*
08:48
Due to be delivered today by
Reading DO
*Thursday 03 September 2026*
10:06
Item Received
Swindon MC
03:11
Item Received
Midlands Super Hub
*Wednesday 02 September 2026*
16:53
Sender has despatched item
According to the tracking info your item is due to be delivered today.
Our free postage which is what your order was sent by is the slowest postal option we offer. If you require your items to be delivered quicker we offer paid for services including RM24 and Next Day delivery.
Should you not receive your order today please email us at online@vapetown.co.uk and we will investigate further with Royal Mail.
Kind regards
Mike
Vape Town
Helpful friendly staff and competitive…
Helpful friendly staff and competitive pricing
23 August 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Always good delivery & product.
1 September 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Always helpful
30 August 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
Highly recommend have been using vape town for a few…
I have been using vape town for a few yrs now to buy atomiser and batteries and never once have I been disappointed in fact they are very good and nothings to much trouble for them 10 outta 10 from me
19 August 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
I love this shop..
19 August 2026
Reply from Vape Town
Hello
Thanks for taking the time to review Vape Town.
Should you need any support please reach out to us on email at online@vapetown.co.uk.
Kind regards
Mike
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