VehicleScore Reviews 172

Paid for the product in full which claims to refund you if zero results are found - sure, zero results were shown on the report. However, despite contacting then 3 or 4 times, they have not refunded the transaction.

Contacted them again as suggested - still no response or refund.

On 30 June @ 11:10am, I emailed both addresses.

They have now refunded - thank you - but it really should not take this long in my view.

Really good detailed report but no images supplied when a vehicle is declared as an insurance write-off. Also I ran a report on two Fiestas and each report flagged up as an 'ex-taxi'. That's certainly not correct.

Tried to find a vehicle I was interested in but it could not find the registration. Found it on an alternative website.
It wasn't an import, new car or anything strange. I double checked the reg I had input but still no joy.

Paid for a refund report, got the report and was all clear, got a refund same day. No brainer and will use again!

Great service, smooth and easy to use

I used the refund report and was happy with the data from it.

I used the ultimate refund option on a car from a dealer and it came back with outstanding finance so I could not get the refund. The finance was just a floorplan that most dealers take out and is NOT outstanding finance as it is paid off by the dealer as soon as the car is sold. Absolute rip off.

Vehiclescore claims that my car has a mileage discrepancy when in fact there isn't one. Damaging and likely to impact the resale value

Tried VehicleScore for the first time today. Checked multiple vehicle registrations, older and newer vehicles, and just a blank white screen appears after pressing enter/return. Also I received a promotional email within the first few minutes of trying this website yet I had not created an account or subscribed to anything. There is no option on the email to unsubscribe either. A website heavily promoted by YouTubers but perhaps their reality is different from mine!

Updated: Thanks for your reply, the website now works. It would seem that I did create an account so my apologies. However, I have now deleted it as I did not sign up to receive marketing/promotional material and nor do I want it.

A good feed back Paid for another report Whoever took the money But cannot find anything of another report Which doesn’t surprise me I will stay with car vertical

Detailed report and great value for money. Would definitely use VehicleScore again.

Mileage and MoT info is 4 years out of date.

All cars i checked had 999 score. thought maybe i will get more accurate number with report, bought it. Nothing. Stop misleading people. Total disappointment.

Update.
Tath's the problem, all cars are used and old (10-15 year old) and have from 50k to 100k+ miles. but your system don't bother to show all that. what else it doesn't show?

Sorry guys i'm not going to bother myself with you. Your system is broken. Your IT department, or who ever is responsible for your website, needs to do better. Have a good day.

It states there is outstanding finance but the number to ring is not a valid number

Excellent detailed report and great value for money. Every single detail provided was accurate.

Your reply is in no way accurate .. the stolen marker was removed but only after I contacted Experian who subsequently contacted the insurance company who had placed the marker. At the time of your supplied report, the car had been used as a taxi in 2024 … through the salvage auction and had the stolen marker so I have definitely not been misinformed , your are trying to cover the inaccuracy of the report you supplied which is fact.
As for Experian being your insurance provider that statement is not accurate … the report Experian supplied if full price is paid gives a £10k cover on a car having a theft or stolen, which somehow you seem to be adopting as your insurance. When. I spoke to Experian they said that you were just a customer in the same way that anyone would have been had they bought the report from them. Experian has no trading agreement with you on the legal T&C of their offer. Merely that you get a reduced rate of purchase on the reports which you modify and format to sell onto customers at a profit to yourself , you offer no support to the people who buy from you. As the information supplied by you is a modified version of what Experian provide it makes you liable for the information supplied to your customers . Ie the people who pay your company directly .

I strongly advise people to go straight to Experian … cut out the middle hustlers and go to people who know.

I'm still waiting on a formal reply from the three directors I reached out to but none have had the guts to reply directly.
Just avoid this company , save your money… you can get all you need for the Dvla site for free.

Good service for not much.

Easy to use very happy with the findings on my car. Will be really useful should I decide to sell the car.

So concise and easy to use. A very useful tool.