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I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... See more
Company replied
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... See more
Company replied
I couldn’t recommend this company enough! I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery wa... See more
Company replied
Company details
Written by the company
Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.
Contact info
28A Distons Lane, OX7 5NY, Chipping Norton, United Kingdom
- 07847 135371
- info@verdant.co.uk
- verdant.co.uk
4.3
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Outstanding customer service from…
Outstanding customer service from Chris. Really helpful and responsive.
22 May 2025
Reply from Verdant
Hi Beth,
Thank you for your review. We're pleased to hear that Chris was able to assist you so effectively - your feedback means a lot to us. if we can help with anything else, please do let us know.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for your feedback! We're delighted your Hotbin Mini and plinth arrived quickly and in perfect condition.
Best wishes,
Verdant Customer Service
Great service
Ordered a new hot bin mini. Price was great, website easy to navigate and it was delivered swiftly. All in all a great service. Thank you.
13 May 2025
Reply from Verdant
Thank you for your kind words! We're glad you found our website easy to use and are pleased with the price and swift delivery of your Hotbin Mini.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for your lovely feedback! We're so pleased your order arrived quickly and safely, and that you're happy with your purchase.
Best wishes,
Verdant Customer Service
I couldn’t recommend this company…
I couldn’t recommend this company enough!
I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery was quick, and my purchase arrived within just a few days.
When I called to inquire about the product, the Verdant Team were extremely knowledgeable and couldn’t have been more helpful. Overall, a fantastic experience!
25 April 2025
Reply from Verdant
Thank you, Rebecca! We're so pleased you love your Bee and Bug Hotel and had a great experience with our team. Thank you for shopping with us!
Best wishes,
Verdant Customer Service
Good but difficult to build.
The product is good quality but comes in very many pieces that are quite tricky to put together. Overall, I think it is a good product but overpriced.
6 April 2025
Reply from Verdant
Thank you for your feedback. We're pleased to hear you’re happy with the quality, though we're sorry the assembly was tricky and that you felt it was overpriced. We’ve passed your comments on to our supplier for review. Thank you for shopping with us.
Best wishes,
Verdant Customer Service
Long delivery time!
25 March 2025
Reply from Verdant
Hi Dave,
Thanks for your feedback. We're really sorry to hear the delivery took longer than expected. We know how frustrating that can be and we’re always working to improve our delivery times. If there’s anything we can help with, please don’t hesitate to get in touch.
Best wishes,
Verdant Customer Service
The delivery was okay
The delivery was okay. I got the item haven’t checked it yet but I had to wait. All day delivery did not specify a close closer time to when it would get here.
7 March 2025
Reply from Verdant
Thanks for your review! Glad to hear your item arrived safely, though sorry about the all-day delivery window. We appreciate the feedback and hope the product is spot on when you get a chance to check it.
Best wishes,
Verdant Customer Service
best price
The item purchased was the best price I could find, the item arrived quickly, it was well wrapped and arrived in perfect condition.
27 February 2025
Reply from Verdant
Hi Barry,
Thanks for the great review! We're really pleased you found the best price with us and that everything arrived quickly and in perfect condition. Hope to see you again soon!
Best wishes,
Verdant Customer Service
Good experience, would shop again
Good offer of products, competitive pricing. Ordering is easy and good communication followed.
9 February 2025
Reply from Verdant
Hi Teresa,
Thanks so much for your kind review! We're really glad you had a good experience and found everything easy and competitively priced. We look forward to welcoming you back again soon!
Best wishes,
Verdant Customer Service
Terrific bird bath.
I am delighted with my purchase, the bird bath is just what I was looking for. I have the taller version and the birds love it , but I wanted a bird bath for ground feeding birds. The bird bath is so sturdy and solid and great value. I have had the taller version for 3 years now and it's still like new so I know the bird bath will last through all elements. I knew when to expect deliver ie. Emails, and the bird bath was well packaged. A really nice experience and would highly recommend.
6 February 2025
Reply from Verdant
Thank you for your wonderful review! We're delighted to hear that you're pleased with your bird bath and that it’s providing a great spot for ground-feeding birds. We appreciate your recommendation and look forward to serving you again in the future.
Best wishes,
Verdant Customer Service
Maze composter appears robust
It was very easy to order the Maze tumbling composter from the Verdant website. They offered the best price at the time of purchasing. Delivery was rapid and the composter was well packaged. It was relatively easy to assemble and the instructions were clear. It seems robust and is already full of garden and kitchen green and brown waste. Time will tell if it composts this organic matter well. I hope so as I'd like more of them around the garden.
30 January 2025
Reply from Verdant
Thank you, Jayne! We're glad you were happy with our service and that the composter's already in use - happy composting!
Best wishes,
Verdant Customer Service
Fast and efficient great product
6 January 2025
Reply from Verdant
Thank you, Gerard! We appreciate the feedback and are glad you're happy with our service and product. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Great firm
Great firm product exactly like I wanted.
Chris is great with any communication.
Ex well done thank you
Ann Callaghan
27 December 2024
Reply from Verdant
Thank you so much, Ann, for your wonderful review! We’re delighted to hear the product was exactly what you wanted and that you were happy with the communication. We really appreciate your feedback!
Best wishes,
Verdant Customer Service
Good customer service
Though initially cross because my parcel was delivered to the wrong address, I have now located it and pleased with product. Also impressed that Verdant actually replied to my review offering to sort out problem - good customer service!
9 January 2025
Reply from Verdant
Thank you for your feedback, and I’m very sorry to hear about the delivery issue. This isn’t the level of service we aim to provide, and we’ll be addressing this with our delivery partner to help prevent similar issues in the future. If you need further assistance with your order, please don’t hesitate to get in touch.
Best wishes,
Verdant Customer Service
Very fast delivery
18 December 2024
Reply from Verdant
Hi Caroline,
Thank you for your great review! We’re glad you were pleased with our fast delivery. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Wonderful items and very reasonably…
Wonderful items and very reasonably priced. Ordered just before Christmas and received on time, very fast delivery.
Third time buying from this company and I couldn’t recommend more! This website is a little gem.
18 December 2024
Reply from Verdant
Hi Becky,
Thank you for your lovely review! We're thrilled to hear you’re happy with your items and our speedy delivery. It means so much to us that you’ve returned to shop with us - we truly appreciate your support!
Best wishes,
Verdant Customer Service
My bee nester was excellent but came…
My bee nester was excellent but came without the nesting material, spoke with seller and they got it shipped straight away, would definitely use them again.
1 December 2024
Reply from Verdant
Hi Oddy,
Thank you for your excellent review. We're glad you’re happy with the bee nester and that we could resolve the issue quickly. We look forward to helping you again in the future!
Best wishes,
Verdant Customer Service
I am pleased with the base for my…
I am pleased with the base for my hotbox. I asked a question when I ordered it and this was answered promptly. This company understands customer care.
28 November 2024
Reply from Verdant
Hi Jennifer,
Thank you for your fantastic review. We're pleased to hear you're happy with the hotbin plinth and found our customer service helpful. We appreciate your feedback!
Best wishes,
Verdant Customer Service
Great company to work with
Great company to work with, attention to detail, and a Tom has a brilliant team of lads with him, Danny real good lad, Adam and lastly Steve, just with them for a few days but all the best of the best. Really pleased with the results, and the ideas and advice from Tom. Job done on time, very reasonable on price. I hope they will be back in the new year for more work we have in mind.
14 October 2024
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