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I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... See more
Company replied
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... See more
Company replied
I couldn’t recommend this company enough! I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery wa... See more
Company replied
Company details
Written by the company
Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.
Contact info
28A Distons Lane, OX7 5NY, Chipping Norton, United Kingdom
- 07847 135371
- info@verdant.co.uk
- verdant.co.uk
4.3
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant product
Brilliant product, quick, efficient customer service, on time delivery & well packaged.
28 September 2024
Reply from Verdant
Hi Michael,
Thank you so much for the great review! We're delighted you were happy with our service. If we can help with anything else in future, please don't hesitate to reach out.
Best wishes,
Verdant Customer Service
Good response and delivery
24 October 2024
Reply from Verdant
Hi Anne,
Thank you so much for the great review! We're glad you were happy with our service.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for the fantastic review! We're delighted you were happy with our service and product. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you, Jan! We're delighted you found our service fast, efficient, and good value. We appreciate your support!
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you, Helen! We're glad you enjoyed our pricing and free delivery service. We appreciate your feedback!
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you, Linda, for the great review! We're delighted you were happy with our service. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Prompt delivery
Prompt delivery, fantastic product very difficult to find good quality pots this size for the price. Very happy with the purchase.
8 August 2024
Reply from Verdant
Thank you, Catherine, for the great review! We're delighted you're happy with the pots. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Got what I wanted without any problems
Got what I wanted without any problems, plus really fast.
16 July 2024
Reply from Verdant
Hi Jean,
Thank you for the great review, we really appreciate it!
Best wishes,
Verdant Customer Service
Great customer service
A manufacturing problem with my purchase was dealt with quickly and efficiently and a replacement organised and sent within a week. Best customer service from a company with fair prices and free delivery.
21 June 2024
Reply from Verdant
Hi Susan,
Thank you so much for the great review! We're pleased you were happy with our service. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Professional and Efficient
Verdant acted quickly and professionally, despite my order having to be cancelled due to the suppliers lack of stock. They contacted me very swiftly and processed the refund without issue or delay ... great service, despite not ultimately purchasing from them
20 June 2024
Reply from Verdant
Thank you so much for the positive feedback, we really appreciate it! We're sorry we couldn't help on this occasion. Please do get in touch if we can help with anything else in future.
Best wishes,
Verdant Customer Service
Reply from Verdant
Hi Fiona,
Thank you so much for the positive feedback, we really appreciate it. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Reply from Verdant
Hi Helen,
Thank you for the great review! We're delighted you're pleased with the bird bath. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Very fast service!
I bought the Cherington metal bird bath and it’s beautiful and well made. We had a problem with the delivery and contacted the Customer Service, that promptly solve the problem. The box arrived in the next day. Thank you!
20 June 2024
Reply from Verdant
Thank you so much for the great review! We're pleased we were able to help. We hope you enjoy watching the birds use the bird bath.
Best wishes,
Verdant Customer Service
Great Experience
Fantastic service. The item arrived really quickly, was very well packed and was very competitively priced. This is a really good seller.
19 June 2024
Reply from Verdant
Hi Newton,
Thank you so much for the fantastic review. We really appreciate the feedback.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for the great review! We're delighted you were happy with our service. If we can help with anything else, please do get in touch.
Best wishes,
Verdant Customer Service
Highly recommend
Having hedgehogs occupy my garden I ordered the hedgehog barn and food tray from Verdant; each was of excellent quality and very good value. The service is friendly and helpful, and the delivery prompt. I highly recommend
Verdant.
7 June 2024
Unprompted review
Reply from Verdant
Hi Ros,
Thank you so much for the great review! We appreciate the feedback and are delighted you were happy with our service.
Best wishes,
Verdant Customer Service
Fantastic service - great company
Fantastic service - great company. Very quick delivery and very quick to respond to resolve any issues. Great communication. Highly recommended.
30 May 2024
Reply from Verdant
Thank you for the fantastic review! We appreciate the feedback and are glad you were happy with our service.
Best wishes,
Verdant Customer Service
Just what I wanted
22 May 2024
Reply from Verdant
Hi Irene,
Thank you for the great review! If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Bird Table
Love it but more importantly so do the birds. Quick delivery, item as expected, in fact I liked it even more when it arrived. Would highly recommend, will use company again and very likely buy the matching, larger bird table, just need to save a few more pennies first.
6 May 2024
Reply from Verdant
Thank you for the great review! We appreciate the feedback; it's great to hear the birds are enjoying their new table.
Best wishes,
Verdant Customer Service
echoes bird bath
The echoes bird bath was a very good price compared to other websites. Delivery was very quick too.
7 May 2024
Reply from Verdant
Hi Marilyn,
Thank you so much for the great review! We're pleased you were happy with our service. If we can help with anything else in the garden, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
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