Verdant Reviews 125

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Used 86 / 100 credits of the free trial and literally didn't do a single thing. Sent me nothing back. Replies didn't make sense. This is literally the worst ai software I've ever used. Would... See more

Rated 5 out of 5 stars

I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... See more

Company replied

Rated 5 out of 5 stars

It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend this company enough! I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery wa... See more

Company replied

Company details

  1. Garden centre

Written by the company

Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant product

Brilliant product, quick, efficient customer service, on time delivery & well packaged.

28 September 2024
Verdant logo

Reply from Verdant

Hi Michael,

Thank you so much for the great review! We're delighted you were happy with our service. If we can help with anything else in future, please don't hesitate to reach out.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Would definitely use again

Good communication. Good price. Good compost bin. 😀

2 October 2024
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Reply from Verdant

Thank you for the fantastic review! We're delighted you were happy with our service and product. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Good value.

26 August 2024
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Reply from Verdant

Thank you, Jan! We're delighted you found our service fast, efficient, and good value. We appreciate your support!

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

This was the best price

This was the best price and offered free delivery

31 August 2024
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Reply from Verdant

Thank you, Helen! We're glad you enjoyed our pricing and free delivery service. We appreciate your feedback!

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Pleasant online shopping experience

Very helpful and patient.

8 August 2024
Verdant logo

Reply from Verdant

Thank you, Linda, for the great review! We're delighted you were happy with our service. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, fantastic product very difficult to find good quality pots this size for the price. Very happy with the purchase.

8 August 2024
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Reply from Verdant

Thank you, Catherine, for the great review! We're delighted you're happy with the pots. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Great customer service

A manufacturing problem with my purchase was dealt with quickly and efficiently and a replacement organised and sent within a week. Best customer service from a company with fair prices and free delivery.

21 June 2024
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Reply from Verdant

Hi Susan,

Thank you so much for the great review! We're pleased you were happy with our service. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Professional and Efficient

Verdant acted quickly and professionally, despite my order having to be cancelled due to the suppliers lack of stock. They contacted me very swiftly and processed the refund without issue or delay ... great service, despite not ultimately purchasing from them

20 June 2024
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Reply from Verdant

Thank you so much for the positive feedback, we really appreciate it! We're sorry we couldn't help on this occasion. Please do get in touch if we can help with anything else in future.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Great pricing and service.

Great pricing and service.

19 June 2024
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Reply from Verdant

Hi Fiona,

Thank you so much for the positive feedback, we really appreciate it. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Fab love this feature bird bath

Fab love this feature bird bath

20 June 2024
Verdant logo

Reply from Verdant

Hi Helen,

Thank you for the great review! We're delighted you're pleased with the bird bath. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Very fast service!

I bought the Cherington metal bird bath and it’s beautiful and well made. We had a problem with the delivery and contacted the Customer Service, that promptly solve the problem. The box arrived in the next day. Thank you!

20 June 2024
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Reply from Verdant

Thank you so much for the great review! We're pleased we were able to help. We hope you enjoy watching the birds use the bird bath.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Great Experience

Fantastic service. The item arrived really quickly, was very well packed and was very competitively priced. This is a really good seller.

19 June 2024
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Reply from Verdant

Hi Newton,

Thank you so much for the fantastic review. We really appreciate the feedback.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Very efficient

Very efficient

16 June 2024
Verdant logo

Reply from Verdant

Thank you for the great review! We're delighted you were happy with our service. If we can help with anything else, please do get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Highly recommend

Having hedgehogs occupy my garden I ordered the hedgehog barn and food tray from Verdant; each was of excellent quality and very good value. The service is friendly and helpful, and the delivery prompt. I highly recommend
Verdant.

7 June 2024
Unprompted review
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Reply from Verdant

Hi Ros,

Thank you so much for the great review! We appreciate the feedback and are delighted you were happy with our service.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Fantastic service - great company

Fantastic service - great company. Very quick delivery and very quick to respond to resolve any issues. Great communication. Highly recommended.

30 May 2024
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Reply from Verdant

Thank you for the fantastic review! We appreciate the feedback and are glad you were happy with our service.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars
Verdant logo

Reply from Verdant

Hi Irene,

Thank you for the great review! If we can help with anything else, please don't hesitate to get in touch.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

Bird Table

Love it but more importantly so do the birds. Quick delivery, item as expected, in fact I liked it even more when it arrived. Would highly recommend, will use company again and very likely buy the matching, larger bird table, just need to save a few more pennies first.

6 May 2024
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Reply from Verdant

Thank you for the great review! We appreciate the feedback; it's great to hear the birds are enjoying their new table.

Best wishes,
Verdant Customer Service

Rated 5 out of 5 stars

echoes bird bath

The echoes bird bath was a very good price compared to other websites. Delivery was very quick too.

7 May 2024
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Reply from Verdant

Hi Marilyn,

Thank you so much for the great review! We're pleased you were happy with our service. If we can help with anything else in the garden, please don't hesitate to get in touch.

Best wishes,
Verdant Customer Service

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