Verisure España Reviews 

Thanks and good installation

All perfect en friedly

I m very happy with the very good service and information - top service

A year ago we cancelled our contract with Verisure. We had been with them 9 years , we were please with the service to start with but everytime we had a problem or they came to service our alarm we needed something else to our system, and this cost us more money eventuall we were paying 119euros a month,we considered this to be a lot of money. We changed to Secutor who immediately said we did not need such a high level of security. We had a call asking why we had ceased our contract and I said I was not pleased with their service as when we had our last problem we had 5 different technicians come out to fix it and we were still having problems. As soon as we cancelled our contract they offered us a more upgraded system. I could not understand why they hadn't made us this offer sooner. I asked them what they wanted us to do with their equiptment and the said we could dispose of it. No further contact from Securitas for about 12months then we get a call from a debt collecting agent saying we owed Securits 43 euros and some cents. This was the first time we heard that we owed money. They could have take it from our bank account as they had no problem taking money prior. The debt collecting agent rang us and said don't worry we will sort it. Now we have recieved an e-mail saying that the debt has been handed over to a third party. I am disgusted that Securitas did not have the courtesy to use my name on the email or contact me earlier, but decided I am now a debt risk. Considering we paid them every month since 2016 I think this type of service is disgusting.

Cancelled my contract in March this year to another company who provide an improved system. Since then I have been bombarded with demands for extra payments through my back which were returned followed by a debt agency demanding the monthly payments(Even though system removed and contract confirmed cancelled in March) Paid to get them off my bank and both they and Verisure confirmed no outstanding debt. Now they are changing an additional claim for equipment that is not in use and was not required or consented to(except technician gets comission for additional equipmet I am guessing.)
At 76 and as my husband died suddenly 2 years ago, I cannot deal with this stress in my life!

Everything was good and quickly.

I would like to thank Sergio from Verisure for his excellent service and professionalism.

Thanks to Sergio, we were able to identify the reason why our outdoor camera was not working correctly. He not only found the underlying issue but also proposed a solution that completely resolved the problem and, as an added benefit, actually improved the overall service.

It is always a pleasure to deal with someone who takes the time to properly understand the problem and find an effective solution rather than simply addressing the symptoms.

Excellent work, Sergio, and thank you for your help!

Unbelievable efficient and so kind..explained everything excellently to me ! Feel safe already

Very happy with John's services, his personal presentability and pleasant attitude and manners.

He is more than welcome back in my home.

Gerald Janssens,

Todo fenomenal

Very professional work!

Alarm was in house when we bought. Engineer came & tried to sell more for another 21 euro. Couldn't get apps on phone. Going through a solicitor to end contract, having paid collections company & no paperwork for terminated contract.Now looking for more money for a alarm that was unplugged & cancelled December 2025
see u in Court Verisure. AVOID

On time, and everything is working perfectly

Very polite and efficient. Thank you John!

Very friendly !!
Highly appreciated

Very helpful technician. Good English communication from the central office.

Excellent service, professional and always very responsive. Calm and helpful