Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... See more
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Location
Switch locationChallenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB
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friendly knowledgable staff we were invited to a vip event and we felt so welcome we have had 3 brand new cars from vertu wigan and the staff knew exactly what we were looking for , everyone is so ple... See more
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Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.
Company replied
Fantastic place to buy a car. The staff are very friendly but don’t jump on you the second you arrive or constantly harass you, like some showrooms do. Gareth was fantastic, he was very friendly,... See more
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Company details
About Vertu Motors - Ford Wigan
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom
- 0344 659 0049
4.8
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service
Great service ! Jordan and Stuart were great ! Love our new car
9 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Lauren,
Thank you for your review. We're really pleased to hear that you had great service and that both Jordan and Stuart helped make the experience so positive. It's wonderful to know you're enjoying your new car too.
Kind regards,
Dean
A very good experience from start to…
A very good experience from start to end. Jordan at Vertu Wigan was very helpful and patient in helping me to buy my new car. The customer service from the team at Wigan was excellent.
2 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Helen,
Thank you for your lovely review. I’m really pleased to hear you had such a good experience from start to finish. It’s great to know that Jordan was helpful and patient while supporting you through your new car purchase, and that the wider team at Wigan delivered excellent customer service throughout.
Kind regards,
Dean
Excellent customer service
Really friendly staff. Great explanation of all information. Competitive pricing. Able to meet customer needs and interests. Would highly recommend them to anyone looking for a new car.
7 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for sharing your feedback. We’re delighted to hear that you found the staff friendly, the information clearly explained, and the pricing competitive. It’s great to know the team were able to meet your needs and interests throughout the process.
Your recommendation means a lot and is truly appreciated.
Kind regards,
Matthew
Everybody in showroom is friendly and…
Everybody in showroom is friendly and informative,they don’t rush you into making a purchase they are there if you need any help.
5 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Susan,
Thank you for leaving us a lovely 5-star review. We’re really pleased to hear that the team at Ford Wigan were friendly, informative, and made you feel comfortable throughout your visit. It’s great to know you never felt rushed and that support was available whenever you needed it. Your feedback is truly appreciated.
Kind regards,
Liza
What a massive difference between Ford Dealers (Bad to Good)
In September last (2025) after test driving a new Ford Explorer at a local Blackpool dealer where I live, I was literally "gob smacked" after the "No Response" attitude from this dealer afterwards, who failed to send me finance figures or communication after asking several times.
They blamed it on their email, but there was always a phone!
Anyway, I loved the car very much and decided to find another Ford Dealer other than the one in Blackpool who also had a branch in Preston, and I contacted another nearest dealer - Vertu Ford in Wigan.
I have to say that the response was amazingly different, I had all the finance figures the very same day from Jordan in sales who even arranged a next day visit for me to attend the dealership to discuss my order.
Having a growing St Bernard puppy, the car had to be factory ordered because of certain Dog Guard Bezel fittings I wanted installing in the vehicle together with the colour (Rapid Red) and other factory extras, but I was willing to wait to get what I wanted.
I have to thank both Jordan and Stuart in sales who kept me informed throughout the process and as of yesterday I am a proud to say I am the owner of a brand new Ford Electric Explorer Premium Extended Range in Rapid Red with everything I asked for superbly fitted.
I cannot fault this dealership experience, I have dealt with other New Car Dealers in the region in my past and some have been very good, but as mention above, some extremely bad at communications which lost them a sale.
Vertu Ford Wigan for me comes top of the list for communication, friendliness and staff with good professional knowledge of the vehicles they are selling, they gave me a very good all round deal, with no hesitation when I gave them a list of what I wanted on the car. They simply said "This car will have to be a factory order, but thats not a problem for us to do for you"
That's the genuine reason why I have given this dealership a 5 star rating, for me they deserve nothing less.
3 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Andy,
Thank you for leaving such an excellent 5‑star review. We’re delighted to hear how impressed you were with the service at Vertu Ford Wigan. It’s fantastic that Jordan responded so quickly with everything you needed and that both he and Stuart kept you well‑informed throughout your factory order.
We’re thrilled your new Rapid Red Ford Explorer Premium Extended Range arrived exactly as requested, with all features perfectly fitted — the ideal choice for you and your St Bernard puppy. Your kind words about our communication, friendliness and product knowledge mean a great deal to the team.
Thank you again for your trust and for choosing us. We hope you enjoy every moment in your new Explorer.
Kind regards,
Liza
Tim is always professional
Tim is always professional, personable and knowledgeable. He is not pushy and is always keen to find the right car and spec for you; he really listens to your needs and preferences and matches you up to the right vehicle.
2 March 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Angela,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Tim consistently provides professional, personable and knowledgeable service. It’s fantastic to know that he listens carefully to your needs and preferences, and always works to match you with the right car and specification — without any pressure.
Your kind feedback means a great deal to Tim and the whole team at Vertu Ford Wigan. Thank you for taking the time to share your experience.
Kind regards,
Liza
John was very helpful and explained…
John was very helpful and explained everything to me about the purchase of the Puma.
Would definitely recommend him to my friends.
Thanks
Alison Gordon
27 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you, Alison, for taking the time to leave such a lovely review. I’m delighted to hear that John was so helpful and explained everything clearly during your Puma purchase. It’s wonderful to know you’d recommend him to your friends — your confidence and kind words mean a great deal.
Kind regards,
Matthew
Motorbility at Vertu Motors, Fords of Wigan
Picked up new car yesterday from the Wigan showroom. Very easy process from start to finish and kept up to date along the way. It's a Motability car and have had the pleasure of being taken care of by Jordan, Special mention to him. He was so knowledgeable, helpful, caring and never without a smile. An asset to the team.
27 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Mrs Allcock,
Thank you for the wonderful 5‑star review. It’s great to hear how smooth and easy the whole process felt when collecting your new Motability car. Jordan will be absolutely delighted with your kind words — his knowledge, helpfulness and warm, caring approach really do make him an asset to the team.
We’re so pleased you felt well looked after from start to finish.
Kind regards,
Kerry
Nice showroom, friendly staff
Really welcoming and friendly staff each time we visited. Nice and clean showroom and they let you look around the car without pestering or jumping on you.
Shout out to Ryan, he was super helpful and accommodating from the initial ordering stage, to the communication and pickup of our car. He explained everything brilliantly and was really helpful with the options available and our requirements (Motability) - making sure everything was stress free and ran smoothly for us. A pleasure!
20 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Pab,
Thank you for your brilliant 5‑star review! We’re delighted to hear the team at Ford Wigan were welcoming and that you enjoyed a relaxed, pressure‑free visit. A special thank you for your kind words about Ryan — we’re so pleased he made the whole Motability process clear, smooth and stress‑free.
We really appreciate your feedback.
Kind regards,
Liza
Ryan was great at the Wigan branch
Ryan was great at the Wigan branch! I felt like he knew us and made the most effort to make us feel comfortable whilst choosing our next car. No pressure and no judgment, just a big smile and friendly aura. He made our experience a smooth and calming one. Thanks Ryan!!
20 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi there,
Thank you for your fantastic 5‑star review! We’re delighted to hear that Ryan made your experience at Ford Wigan such a positive one. It’s wonderful to know he made you feel comfortable, supported and never pressured — just welcomed with a friendly smile and great energy.
We’re so pleased the process felt smooth and calming for you while choosing your next car. Your kind words will mean a lot to Ryan and the whole team.
Thank you again for taking the time to share your experience!
Kind regards,
Liza
how to sell a car
the young lady sales representative was very helpful in explaining all aspects of the car and helped me through the financial procedures .she was very pleasant and not pushy like some i have meet.
21 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Brian
Thank you for your lovely feedback. We're really pleased to hear that our sales representative was so helpful in explaining all aspects of the car and guiding you through the financial process. It’s great to know you found her pleasant and not at all pushy — that’s exactly the experience we aim to provide.
Your comments are truly appreciated.
Kind regards
Dawn
Jordan was very helpful,he explained…
Jordan was very helpful,he explained the whole process to us.
When the car was handed over to us he sat and explained all the gadgets and apps he even put are mobile phones in the system
17 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good morning Rose,
Thank you for taking the time to leave your review. I’m really pleased to hear that Jordan was so helpful and clearly explained everything throughout the process. It’s great to know he made the handover simple by going through all the features with you and even getting your phones set up in the system.
If you need anything at all going forward, we’re always here to help.
Kind regards,
Dean
New car purchase
Friendly and very efficient service.Kept fully informed and car delivered on time.Jordan took time and patience to explain the workings of the new vehicle.
13 February 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Tom and Elaine,
Thank you for leaving this review. We are so pleased to hear that you received friendly and efficient service throughout your new car purchase. It is great to know you were kept fully informed and that your car was delivered on time. We are also glad to hear that Jordan took the time to explain everything clearly for you.
Your feedback is very much appreciated.
Kind regards,
Danielle
The whole experience was made easy.
The whole experience was made easy by the help of Jordan the mobility sales person.
Jordan himself was a knowledgeable and charming lad who made whole experience a delight.
Would use them again.
30 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon. Thank you for your feedback. We’re really pleased to hear that Jordan made the whole experience easy, enjoyable and completely stress‑free. His knowledge and friendly approach clearly made a great impression, and he’ll be delighted to receive your kind words.
We truly appreciate your comments and your intention to return. Kind regards, Kerry
Motability customer
I spoke with their Motability specialist Ryan, who was the most perfect sales associate. Smartly dressed. Very knowledgeable of the scheme, spoke at length what I needed, ordered no problem. Sorted my Puma from another dealership. Went through the technology of the car with me, setting everything up for me. Asking several times was the car ok for me. Making sure I was happy with everything. Will definitely go back upon renewal.
28 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon. Thank you for sharing such a fantastic 5‑star review. We’re delighted to hear that Ryan provided the exceptional Motability support you deserve. His knowledge of the scheme, attention to detail and willingness to go the extra mile—from arranging your Puma to setting up the technology and checking you were completely comfortable—really shines through in your feedback. It’s wonderful to know you felt so well looked after throughout the process. We truly appreciate your kind words and look forward to welcoming you back when it’s time for renewal. Kind regards, Kerry
Jordan made this so easy he went…
Jordan made this so easy he went through everything that we needed to know and answered all and any questions
26 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
I used vertu motors Wigan and was dealt…
I used vertu motors Wigan and was dealt with by Dave, couldn’t recommend enough. Extremely helpful throughout the process
23 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
The service I received was a really…
The service I received was a really good experience, they found me the car I wanted from the car model to my budget. Second car i have bought from hear, stress free.
15 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good morning, Thank you for taking the time to share your feedback. We’re really pleased to hear that the team found the perfect car for you — from the right model to the right budget — and that the whole experience felt so smooth and stress‑free.
It means a lot to know this is the second car you’ve chosen from us. Your continued trust is truly appreciated. Kind regards, Kerry
Good helpful service from Tim Hamer as…
Good helpful service from Tim Hamer as always
16 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Our New Car
My wife and I always felt relaxed, especially the fact that the rep was well mannered, polite, and knew exactly what he was doing. Also, there was no pressure put on us at any time.
13 January 2026
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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