Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... See more
Company replied
Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... See more
Company replied
Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.
Company replied
Fantastic place to buy a car. The staff are very friendly but don’t jump on you the second you arrive or constantly harass you, like some showrooms do. Gareth was fantastic, he was very friendly,... See more
Company replied
Been going to vertu in wigan for a few years now and a big huge thankyou to john and sheila for all there help with swapping my car
Company replied
Written by the company
Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David Brady helped me with my purchase, from start to finish his customer service was first class, he was helpful polite and made everything very clear. The car industry needs more David's

Reply from Vertu Motors - Ford Wigan
Dave was our salesman. Very personable and professional. Nothing was too much trouble. Found us the right car that met our needs. A great experience all round.

Reply from Vertu Motors - Ford Wigan
Our sales person was Jordan he was great friendly answered all of our questions and we didn’t feel any pressure to buy

Reply from Vertu Motors - Ford Wigan
Great experience thank you (jordan)for all your help.

Reply from Vertu Motors - Ford Wigan
Tim is wonderful, it was so lovely getting our 2nd car from him. Very professional and helpful

Reply from Vertu Motors - Ford Wigan
Dave Brady our salesman was brilliant throughout and couldn’t have been anymore helpful.

Reply from Vertu Motors - Ford Wigan
We’ve been getting our cars from Wigan Ford/Vertu every 2/3 years since the 54 plate (we love a new Ford … and a good deal! 😍) the main reason for using Wigan is that we’ve always found the sales staff (and all other staff) to be extremely friendly and helpful - particularly Tim and Stuart who are our “go to guys” - we’ve known both for a long long time and they are the reason we always go back to Vertu/Ford Wigan - we absolutely trust their sound knowledge and advice and wouldn’t go anywhere else for our Ford cars. Please convey our thanks and appreciation to Tim and Stuart - and I would hope you know how much of an asset they are to Wigan Vertu! We’re absolutely delighted with our new Puma’s 👍🏻 - thank you x

Reply from Vertu Motors - Ford Wigan
Really good deal excellent salesman Ryan at Virtu Wigan

Reply from Vertu Motors - Ford Wigan
I couldn’t have wished for a better service from the team at Bristol Street Wigan. I was very well looked after from start to finish and I’m absolutely in love with my new car! The team were so helpful and friendly and nothing was too much trouble. Dave in particular was amazing, he explained everything really well and made sure that everything was perfect and I knew how all the gadgets worked. I will certainly be returning to Vertu/Bristol Street Wigan. Lovely people, very knowledgeable and honest.

Reply from Vertu Motors - Ford Wigan
John Craig and Sam at wigan were brilliant. Very helpful and made it all stress free

Reply from Vertu Motors - Ford Wigan
AVOID. Service is absolutely shocking especially if yours is a fleet car. I put my car in for a service and aircon re-fill and didn't see it again for over a month. They said the aircon condenser was leaking but when the fleet company asked for a picture they dropped the item from the list so I still have no aircon. The good reviews they get all relate to car sales not service. Zero communication from them for the whole time despite being told they would keep me updated, I had to phone them weekly. I for one will not be using this garage ever again.

Reply from Vertu Motors - Ford Wigan
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.