Vertu Motors - Honda Doncaster Reviews 

192
TrustScore 4.5 out of 5

4.7

Thorne Road, DN2 5DX Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

Absolutely brilliant experience. Joe was such a genuine person to deal with. He was very helpful and no question was too much trouble. Nice to deal with a genuine person who is far from the sal... See more

Company replied

Rated 5 out of 5 stars

2nd car purchased from Honda. Staff very helpful and polite with an excellent knowledge of the vehicles we purchased. Thank you Ajay for finding me my perfect car! you was so lovely and went the ext... See more

Company replied

Rated 5 out of 5 stars

from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more

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Rated 5 out of 5 stars

Visited the Doncaster branch last week and managed to pick up my beautiful new Audi there and then! Super lovely helpful staff who could not do enough for you. Me and my dad were blown away with your... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Honda Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom

  • 0344 659 9203

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(192)

13,261 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service and very good polite and…

Good service and very good polite and knowledgeable salesman Shaun made us feel relaxed and comfortable all throughout our experience nothing to much trouble for him would highly recommend

17 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi there,
Thank you for your lovely feedback. We're really pleased to hear you received good service and that Shaun was so polite, knowledgeable, and made you feel relaxed and comfortable throughout your visit. It’s wonderful to know nothing was too much trouble for him. We truly appreciate your high recommendation.
Kind regards
Dawn

Rated 5 out of 5 stars

Buying a Honda jazz from Vertu Doncaster

Made a series of visits to enquire about the car, take a test drive, order the car (Honda Jazz E:HEV), sort out the finance and collect the car. The salesman was called Joe. He was pleasant, polite, (not pushy unlike some salesmen I met in other non-Honda showrooms) and very competent answering all my questions and very helpful taking me through all the paperwork. Car was well prepared for when I drove it away on the 13th March. Overall a good experience.

13 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you, Gerald, for taking the time to leave such a detailed and thoughtful 5‑star review.
We’re delighted to hear that your experience at Honda Doncaster was consistently positive across your multiple visits. It’s wonderful to know that Joe provided pleasant, polite, and non‑pushy service while supporting you through each stage — from enquiries and test drives to finance and collection. His competence in answering your questions and guiding you through the paperwork clearly made a strong impression.
We’re also pleased that your new Honda Jazz e:HEV was well-prepared and ready for you to enjoy on collection day. It’s fantastic to hear that the overall experience met your expectations.
If there’s anything more we can assist you with as you get to know your new car, please don’t hesitate to get in touch.
Kind regards,
Liza

Rated 5 out of 5 stars

Would highly recommend

I have bought many cars over the years from dealerships and I can say with confidence that the service I received from Eddy was by far the best ever!

Eddy was knowledgable and attentive with everything explained in detail with no hard sell by the benefits explained to me. The three months comprehensive warranty provides piece of mind and also the 14 day money back guarantee!

Eddy even collected me from the train station and I would say is a great asset to your company- knowledgable and professional but importantly personable.

13 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Mr. Caderamanpulle,
Thank you for your exceptional 5‑star review. We’re absolutely delighted to hear that the service you received from Eddy was the best you’ve experienced in all your years of purchasing cars. Your feedback truly means a great deal to us.
It’s wonderful to know that Eddy’s knowledge, attention to detail, and clear explanations made the process smooth and transparent, without any pressure. We’re pleased that the three‑month comprehensive warranty and 14‑day money‑back guarantee provided additional peace of mind. Eddy collecting you from the train station is just one example of the personable and customer‑focused service he prides himself on, and we couldn’t agree more that he is a real asset to our team.
Thank you for taking the time to share your experience so thoughtfully. We hope you enjoy every moment with your new car.
Kind regards,
Liza

Rated 5 out of 5 stars

Highly recommend

We cant recommend Honda Doncaster highly enough. We were very impressed with the professional service. We dealt with Charlie who was super helpful with no pressure. Sorted every aspect with the purchase of our Honda vehicle.

11 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon,

Thank you for sharing your feedback. It’s great to hear how impressed you were with the professional service at Honda Doncaster. I’m really pleased Charlie looked after you so well — being super helpful, pressure‑free, and making sure every aspect of your Honda purchase was taken care of smoothly.

Your recommendation means a lot, and I’m glad the whole experience was such a positive one.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Rated 5 out of 5 stars

Highly recommended

Excellent showroom, excellent enthusiastic but not pushy staff and above all a very friendly knowledgeable salesman…Mr Adil

10 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon James,

Thank you for your review. I’m really pleased to hear you had such a positive experience in the showroom. It’s great to know the team were enthusiastic without being pushy, and that Adil’s friendly and knowledgeable approach made such a strong impression.

We really appreciate your kind feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, walked me through all the steps as I am NOT very happy using the internet to conduct business.
Dealt with Ajay many times always a pleasure dealing with him.

10 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Phillip,

Thank you for taking the time to leave your review. I’m really pleased to hear you received excellent service and felt fully supported through each step, especially as conducting business online isn’t something you’re comfortable with. It’s great to know the team guided you clearly throughout.

I’m also delighted to hear Ajay has consistently been a pleasure to deal with — he’ll really appreciate your kind words.

If there’s ever anything more we can do to help, we’re always here for you.

Kind regards,
Dean

Rated 5 out of 5 stars

Ajay was amazing

Ajay was amazing, very professional and a pleasure to deal with unlike some Motability specialists we have dealt with in the past. Kept us up to date with everything and dealt with us in a courteous and friendly manner.

6 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for your fantastic feedback. We're delighted to hear that Vijay provided such professional, friendly, and courteous service throughout your Motability experience. It’s great to know he kept you fully updated and was a pleasure to deal with, especially given past experiences elsewhere.
We’ll be sure to pass on your kind words — he’ll really appreciate them.
Kind regards,
Matthew

Rated 5 out of 5 stars

Nice quick and easy

Nice quick and easy, made me feel welcome and helped me get everything sorted. would happily use again. Staff that dealt with me was very helpful!

5 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Ashley,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that your experience at Honda Doncaster was quick, easy, and welcoming. It’s great to know the team helped you get everything sorted and that you felt well supported throughout. We truly appreciate your kind words and are delighted to hear you’d happily use us again.
Kind regards,
Liza

Rated 5 out of 5 stars

AYJAY SIMPLY THE BEST

4 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi there,
Thank you for the brilliant review — short, bold and straight to the point. Ayjay will be absolutely thrilled to see this. “Simply the best” is high praise and a real testament to the experience you had.
Kind regards,
Kerry

Rated 5 out of 5 stars

positive test drive .salesman most…

positive test drive .salesman most helpful in explaining ins and outs of purchase. flawless execution including delivery. very happy how its gone

2 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Robert,
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your test drive and found our salesperson helpful in explaining everything clearly. It’s great to know the purchase and delivery process went flawlessly for you.
We really appreciate your positive comments and are pleased to hear you're happy with how everything has gone.
Kind regards,
Liza

Rated 5 out of 5 stars

Everything was clearly explained I…

Everything was clearly explained I could ring up anytime between ordering the new car and delivery if I had any questions and they were clearly and most helpfully answered. On collection day everything was ready and different features were explained .

2 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for taking the time to share your experience. I’m delighted to hear that everything was clearly explained throughout the process and that you felt comfortable contacting us with any questions between ordering and delivery. It’s great to know that our team provided helpful and thorough answers each time.
I’m also pleased that collection day went smoothly, with everything ready and the features of your new car explained clearly.
Kind regards,
Matthew

Rated 5 out of 5 stars

Fantaatic service from Vertu Honda at Doncaster

We bought our car from Vertu Honda at Doncaster. Ajay Singh, the sales guy, was lovely. He made the process so easy. Very professional as well as likeable. This is the 2nd car we have bought from Vertu. Definitely a 5* experience.

2 March 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Bernadette,
Thank you for the fantastic 5‑star review. It’s wonderful to hear that Ajay made the whole process so easy — professional, friendly and genuinely lovely to deal with. We’re delighted this is your second car from Vertu and that it was another 5‑star experience.
Kind regards,
Kerry

Rated 5 out of 5 stars

Sean and the team were first class and…

Sean and the team were first class and restored my faith in the used car industry.I travelled over 8 hours to give the team my business and wasn't disappointed.

The car is great as described and just what I needed. There was one small issue that was quickly resolved.

I would definitely buy another car from Vertu Doncaster, great team great service great products.

21 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for sharing such a brilliant review. We’re delighted to hear Sean and the team delivered a first‑class experience and helped restore your confidence in the used car market. Travelling over 8 hours is a huge commitment, and we’re so pleased the service — and the car itself — made it worthwhile. It’s great to know the vehicle matched your expectations and that the small issue was resolved quickly. We truly appreciate your recommendation and look forward to welcoming you back to Vertu Doncaster in the future.
Kind regards, Keith

Rated 5 out of 5 stars

Eddie found me the perfect car

Eddie found me the perfect car. He was courteous and friendly. He wasn’t pushy or pressurising. Overall it was a very good experience from the first visit to collecting my beautiful car. Thankyou Vertu Honda Doncaster.

24 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for your lovely review. I’m delighted to hear Eddie found the perfect car for you and made the whole process friendly, relaxed, and pressure‑free. It’s great that your experience was positive from start to finish. Enjoy your beautiful new car!
Kind regards, Keith

Rated 5 out of 5 stars

Eddy sold us the car and was very…

Eddy sold us the car and was very efficient and polite at showing us the information on it.
Collection was on time as promised and recommended Vertu Honda for service and efficiency.

23 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Hi Brendon,
Thank you for your brilliant 5‑star review! We’re delighted to hear that Eddy provided efficient, polite and helpful service while showing you all the information you needed about the car. It’s great to know that collection was right on time as promised, and we truly appreciate your recommendation of Vertu Honda for our service and efficiency.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

Excellent explanation of options

Excellent explanation of options. Superb personal service from salesman, Ajay.

18 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon,
Thank you for your review. It’s great to hear that Ajay provided clear explanations and superb personal service — he’ll be delighted to know he made such a positive impression.
Kind regards,
Dean

Rated 5 out of 5 stars

Vertu Honda Doncaster - Excellent Sales Manager (Baljit Singh)…

Excellent Sales Manager (Baljit Singh) at Vertu Doncaster. Baljit is a very genuine and helpful member of the sales team and I have been so impressed that I have gone back, despite having a Honda dealer much nearer to where I live. This dealership has a lovely atmosphere when you walk in and the sales team are always happy and helpful. I picked up my new crv yesterday and so far delighted with it. Baljit made the whole experience of buying a new car stress free and nothing was rushed. He takes time to explain everything. Thank you!

7 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for sharing such a wonderful review. We’re delighted to hear how impressed you were with Baljit and the whole team at Vertu Doncaster. It’s great to know his genuine, helpful approach and clear explanations made your new CR-V purchase stress free and enjoyable. We truly appreciate you choosing to return to us, even with a closer dealer, and we’re thrilled you’re delighted with your new car.
Kind regards, Keith

Rated 5 out of 5 stars

Vertu Honda Doncaster

Excellent Service. Shaun is a credit to your team. Second time buying a car from him. So helpful and considerate to our needs. He found the perfect car for the second time. Would highly recommend.

20 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for this excellent review. We’re delighted to hear that Shaun has once again provided such helpful and considerate service. It’s great to know he found the perfect car for you for the second time. Your recommendation means a lot to the team at Vertu Honda Doncaster.
Kind regards,
Keith

Rated 5 out of 5 stars

Excellent service

Excellent service, not pushy. Just friendly and helpful. Shaun was our salesman and he was very helpful and a credit to the team at Honda Vertu. Hope to go back in the summer for my husband to change his car too! Thank you

4 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Leisa,
Thank you so much for leaving this lovely review. I’m really pleased to hear that you received excellent service and that the experience felt friendly, helpful, and never pushy — that’s exactly what we aim for.
It’s great to hear that Shaun looked after you so well. He’ll be delighted to know he made such a positive impression and is seen as a credit to the Honda Doncaster team.
We’d be thrilled to welcome you back in the summer when your husband is ready to change his car too. If there’s anything you need in the meantime, we’re always here to help.
Kind regards,
Dean

Rated 5 out of 5 stars

Special

Ajay Singh made my experience of buying a new car very special and stress-free. I can't thank him enough for his calm and helpful manner. The special touches of the personalised sign and unveiling of my new car were very much appreciated.

3 February 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon,
Thank you for sharing such a lovely review. I’m delighted to hear that Ajay made your car‑buying experience feel special and completely stress‑free. His calm, helpful approach clearly made a big difference, and I know he’ll really appreciate your kind words.
It’s wonderful that the personalised sign and the unveiling of your new car added an extra touch to the day — we always want those moments to feel memorable.
Thank you again for taking the time to share your experience.
Kind regards,
Dean

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