Vertu Motors - Honda Doncaster Reviews 

192
TrustScore 4.5 out of 5

4.7

Thorne Road, DN2 5DX Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

Absolutely brilliant experience. Joe was such a genuine person to deal with. He was very helpful and no question was too much trouble. Nice to deal with a genuine person who is far from the sal... See more

Company replied

Rated 5 out of 5 stars

2nd car purchased from Honda. Staff very helpful and polite with an excellent knowledge of the vehicles we purchased. Thank you Ajay for finding me my perfect car! you was so lovely and went the ext... See more

Company replied

Rated 5 out of 5 stars

from start to finish my experience with Vertu has been nothing but excellent. from the get go I have never felt badgered or pushed into buying a car. Eddy was kind and listened to what i wanted and ha... See more

Company replied

Rated 5 out of 5 stars

Visited the Doncaster branch last week and managed to pick up my beautiful new Audi there and then! Super lovely helpful staff who could not do enough for you. Me and my dad were blown away with your... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Honda Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom

  • 0344 659 9203

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(192)

13,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Altogether a great experience

As always the Honda staff were welcoming, professional and approachable for any enquiries I had. Shaun who dealt with me made sure I was happy with any suggestions he made about which car would be suitable for my needs. Altogether a great experience, I will certainly be dealing with Honda in the future.

2 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for leaving this lovely review. We’re delighted to hear that our Honda team made you feel welcome and supported throughout your visit. It’s great to know that Shaun took the time to understand your needs and guide you toward the right car, ensuring you were happy with every suggestion.
We truly appreciate your kind words and look forward to welcoming you back in the future.
Kind regards
Keith

Rated 5 out of 5 stars

Thank you for a worry free transaction.

Thank you for a worry free transaction.
We love the car and the service was second to none, Charlie was great nothing was too much for him, he answered every question and went above and beyond to help us.
Even out in the forecourt he programmed our phones into the car as we are not technically minded (to old in the tooth lol)
So far the car is perfect, we had a 200 mile journey back home to Canvey island then we went out last night on another little trip for 2.5 hours around London.
Thank you Charlie you’re a great lad who showed true compassion to a couple of oldies. Lovely xx

31 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon, Josie.
Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Excellent showroom

From the reception staff to the sales staff everyone was pleasant and very helpful

28 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Always greeted warmly

Always greeted warmly, staff very pleasant especially Lucas who dealt with our purchase smoothly & professionally

27 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Professional

Can't thank virtu honda Doncaster enough for the great service we received when purchasing our new car AJAY was a perfect gentleman he kept us up to date every step of the way nothing was too much trouble we have never been treated so well as we have here.great experience can't thank them enough.Now to enjoy our new car great choice. Thanks again Ajay

22 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Jill. Thank you so much for your kind words! We are so happy to hear that Ajay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Excellent service and great customer…

Excellent service and great customer care I can't rate these people highly enough. It was by far the best experience of buying a car I've ever had. DAN was exceptional guiding us through every step of the way. No pressure just a genuine knowledge of what we were looking for.

16 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

The salesman

The salesman, joe, was friendly, helpful and willing to find the car i wanted. Nothing seemed too much trouble and I was made to feel a valuable customer. I was given a fair and honest appraisal of the car I was trading in. There was no pressure and any questions were answered.
The whole experience was pleasurable and effortless. I will have no qualms in recommending you to anyone who asks.
I have had some horrendous experiences buying cars, over the years. Yours was the best.
I know this is rather gushing, but I really did enjoy the experience.

5 January 2026
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Everyone was so welcome and helpful and…

Everyone was so welcome and helpful and willing to help no matter what also Lukas was amazing and was able to help every step of the way and sold the car amazing helping me with lots of details and was a great experience and I’m so happy with my new car!!

24 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Ryan. Thank you so much for your kind words! We are so happy to hear that Lukas was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Respect

Our sales person , Shaun at Doncaster Honda , listened to our requirements, he was extremely polite, respectful and courteous not pushy and truly made buying our car a great experience that it should be.I would recommend Honda Doncaster to all my friends.

30 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Friendly staff as always

Friendly staff as always, and dealt with us with respect and no pushy sales.

16 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Doncaster & Mansfield Honda

A great dealership, very pleased with my Honda Civic. Joe Glover my salesman was very proffessional and the experience could not could not have been any better. Highly recommend. (5 stars)

17 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Graham. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction, with the assisstance of Joe Glover at sales sorted everything for me. Very Good Quality used car - Brand New condition. Happy with the purchase! 👍👍👍👍👍

16 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Edzel. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Ajay was excellent at explaining the…

Ajay was excellent at explaining the car’s different buttons for everything and how each one works did not rush us explaining excellent service would recommend Honda to any one

10 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Hassle free , straightforward sale

Quick, easy, hassle free sale , saun was very helpful and friendly and made sure every thing was up to the standard it should be . Very pleased with my new car !

6 December 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Vertu Doncaster, a great car buying experience all round.

The experience at Vertu Doncaster was excellent. Shaun was absolutely amazing and very focused giving you the best car buying experience you could ever wish for. Calls were always answered and problems always solved.

I now have my car. Drives superbly all family members love it including Berti the dog.

Many many thanks Shaun. Many thanks Vertu Doncaster.

22 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Eddie the sales advisor was fantastic

Eddie the sales advisor was fantastic, helpful, patient and very knowledgeable without us ever feeling under any pressure, this guy is a fantastic advert for a very professional company from start to finish.
We had a couple of queries a few days later and called in on the off chance he was available. Eddie went out of his way to explain to us again how things worked and reassure us he would be pleased to help us in future with any technical issues that arose, we are both retired and this reassurance gave us complete peace of mind.
Well done to all the team there and particular thanks to Eddie, a credit to himself and the company.

11 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Eddie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Honda Jazz Used Car

Eddy did a great job to make the sale and delivery smooth and hassle free.

20 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great friendly customer service

Great friendly customer service. David was very approachable and happy to help. I appreciated his assistance in getting me started with the MyToyota app, explaining the functions of the car and the fact that from first contact to collection made the journey seem effortless and straightforward. Thank you

20 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good afternoon Jane. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

I can say with confidence that Vertu…

I can say with confidence that Vertu puts customer experience at the heart of their business. From excellent service to profound advice, David Holgate made sure we left not only satisfied, but with the car that was right for us. Thank you David for walking us through the process, educating us on the product, and making yourself available to assist when needed. The BZ 4x is a dream!!

14 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Good morning Chris. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Liam was very helpful in talking us…

Liam was very helpful in talking us through with the new car.
Liam and Greg was very helpful and pleasant.

12 November 2025
Unprompted review
Vertu Motors  - Honda Doncaster logo

Reply from Vertu Motors - Honda Doncaster

Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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