Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more
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Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more
Company replied
An excellent Visit to get a new car, all details were explained perfectly and the staff went out of their way to answer all my questions including physical help with changing some of my old car fittin... See more
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The whole experience went smoothly and we were treated very well, and Ethan and the management team were courteous and friendly. I cannot fault the service that we received at Vertu Honda Plymouth.... See more
Company replied
Ethan was exceptional in his approach to this sale. So far, one day after accepting the car, I’m totally satisfied.
Company replied
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447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom
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George was excellent from start to finish with my purchase of a used vehicle from Honda Vertu in Plymouth. He made my family feel comfortable and didn't pressurise any decisions into the purchase. The details of the vehicle were clear and concise and this enabled me to make an informed decision on the day.

Reply from Vertu Motors - Honda Plymouth
Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a relaxed atmosphere.
We were offered drinks, the test‑drive was spot on, and honestly the whole visit felt easy and enjoyable.
Huge shout‑out to Trudie, who was absolutely exemplary. She made us feel welcome from the moment we arrived and clearly knows her stuff. Great attitude, great energy.
We’ll definitely be coming back to Vertu when it’s time for our next car.

Reply from Vertu Motors - Honda Plymouth
This was my first visit to Honda purely only to look at cars , we were met Ethan Perry who was so friendly and very proffesional he had so much knowledge about the brand Honda nothing was to much trouble for him and we did a lot enquiring so much so that we did purchase a car and was so grateful to Ethan for making things go smoothly .many many thanks Ethan such a warm and friendly person

Reply from Vertu Motors - Honda Plymouth
Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed!
Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy sales tactics! Despite sadly not being able to part ex my previous Honda, it didn’t dampen the mood in the slightest.
I came away with a new car that I picked up a matter of hours later and couldn’t have been happier with the whole experience.
I have no doubt I’ll be back when it’s ready for my next car and hoping Kevin is still there to do it all again!
Can’t thank Kevin enough for answering all my silly questions and reassurance along the way. He’s truly an asset to the Honda Plymouth store!

Reply from Vertu Motors - Honda Plymouth
Complicated event made simple by Ethan.

Reply from Vertu Motors - Honda Plymouth
Been using this company for many years. Always looked after us well, and always kept us well informed. Would (do) recommend.

Reply from Vertu Motors - Honda Plymouth
Staff were very helpful all the way though to collecting car

Reply from Vertu Motors - Honda Plymouth
Vertu Honda made it so easy to purchase my car. Fast and efficient.Ethan Perry and the rest of the team were brilliant.

Reply from Vertu Motors - Honda Plymouth
Bought a second hand Honda Jazz & the customer service was exceptional. Cannot rate them more highly!

Reply from Vertu Motors - Honda Plymouth
I recently visited Vertu Honda Plymouth and had a brilliant experience purchasing my brand-new Honda ZR-V Sport. The car looks absolutely incredible in Radiant Red!
A massive thank you to Kev Wilkes who handled the sale. He was fantastic to deal with throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish.
If you are looking to buy a new Honda, I highly recommend visiting this dealership and asking for Kev

Reply from Vertu Motors - Honda Plymouth
Kev and the finance manager (can't remember his name sorry!) were great to deal with, they made it is easy as possible to get my new car and were willing to help with anything I needed. Friendly and professional team. Would definitely go back there to get another car.

Reply from Vertu Motors - Honda Plymouth
Excellent service from start to end. Staff could not do enough for us.

Reply from Vertu Motors - Honda Plymouth
I had a fantastic experience with Trudi Crouch of Honda Plymouth. She was fantastic from beginning to end. While waiting for my car to be delivered, she gave me regular updated. I will highly recommend to anyone looking to getting a Honda car.

Reply from Vertu Motors - Honda Plymouth
Trudie was excellent and the other members of the team were all very helpful

Reply from Vertu Motors - Honda Plymouth
I was very satisfied with my experience on 29th April 2026. I was very pleased with the personal welcome from James Beckwith, who helped me check in and informed me about what was happening and an estimate of time it would take. I was a little nervous about the digital aspect I may have encountered but James put my mind at rest and assured me that there would always be someone there to help me. My car was ready at the time he estimated and I received a telephone call to confirm this. James went through the paper work, explained everything to my satisfaction. I was very pleased with how smooth everything worked!

Reply from Vertu Motors - Honda Plymouth
Our sales advisor Trudie Crouch was extremely helpful from the outset. She listened to our needs and answered our questions well. The emphasis throughout the sales process was in helping us to choose the car, options and extras that were right for us. No hard sell which was very refreshing and a big reason we chose to buy a Honda Civic. Thank you.

Reply from Vertu Motors - Honda Plymouth
10 out of 10 experience when buying our new CRV! Ethan done an amazing job at Vertu Honda Plymouth, everything went smoothly and they helped me out with giving me time to get finance together! Cars a beaut!

Reply from Vertu Motors - Honda Plymouth
Friendly staff that help make the purchase of a new car easy, quick and stress free.
Enquired on the Friday, test drive on the Saturday and collected it Monday. 👍
Thanks to George and Ethan at Honda Plymouth.

Reply from Vertu Motors - Honda Plymouth
As I am in the process of moving to the UK, I have limited credit history and specific needs for a family car around the city, but didn't wish to compromise the sense of security that comes with purchasing through a Honda dealership.
After explaining my situation to the sales lead, he took the time to discuss my needs and went out of his way to find me just the right car, and then co-ordinated with his sales team to ensure the handover could occur on a timeframe that worked for me. Further, all of the sales associates were equally as helpful.
This personal, professional, and friendly service is why my next car will be from the same dealership.

Reply from Vertu Motors - Honda Plymouth
Very helpful staff, options of the car we were looking at in stock.

Reply from Vertu Motors - Honda Plymouth
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