Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more
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An excellent Visit to get a new car, all details were explained perfectly and the staff went out of their way to answer all my questions including physical help with changing some of my old car fittin... See more
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The whole experience went smoothly and we were treated very well, and Ethan and the management team were courteous and friendly. I cannot fault the service that we received at Vertu Honda Plymouth.... See more
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Ethan was exceptional in his approach to this sale. So far, one day after accepting the car, I’m totally satisfied.
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Company details
About Vertu Motors - Honda Plymouth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom
- 0330 012 3664
4.8
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Vertu Plymouth
Such a refreshing change to find a dealer that treats customer service as a benchmark, not lip service. My initial contact with Vertu Plymouth, Daniel, was happy to answer all my questions regarding the cars condition and service history.
Trudie who handled the sale is a star. Whatever Vertu are paying her its not enough. 11/10 for her understanding of my concerns, especially since this involved a return trip from Ipswich to Plymouth. She collected me from the station - recognised how badly I needed a cuppa and then walked me round the car. Not once was I given a chunk of patronising sales patter. All my questions had direct, detailed answers. Given my experience over the preceeding few weeks in dealing with other car dealers it was refreshing to be treated like a valued customer.
The Clio was exactly as described, freshly serviced, fully valet'd with a full tank of gas and a free 12 month warranty. I am delighted with it - well worth the trip from Ipswich to collect.
This is how buying a used car should be.
25 July 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you so much for your kind words! We are so happy to hear that Trudie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Trying to contact Service Dept.
Trying to contact Service Dept.
Tried from 0950 to 1100 NO contact at all.
Prerecorded voice advises to press 2 , all very well if someone is answering the phone.
Service now booked with another garage!
19 May 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP2MT1905 Kind regards, Dean
The care and attention shown by Kevin…
The care and attention shown by Kevin Wilkes was second to none. He explained current Motability arrangements and arranged a test drive with the currently available Honda Jazz model. As the controls had been updated from our previous car, this was greatly appreciated.
23 April 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
I recently took my Honda Civic to Vertu…
I recently took my Honda Civic to Vertu Honda Plymouth for a service and MOT, and since I had been considering a change, I took the opportunity to explore my options.
We’ve always been loyal to Honda at Weston Mill and have purchased several cars from Kevin Wilkes over the years. His professionalism, patience, and deep knowledge of the brand make the car-buying process effortless and enjoyable. This time, I had my heart set on a CR-V, and Kevin made sure I found the perfect one to suit my needs.
From start to finish, Kevin provided excellent service, guiding us through the available options and ensuring we had everything we needed to make an informed decision. The process was seamless, and we were delighted at how quickly we could take delivery of our new Honda CR-V.
My wife and I couldn’t be happier with our purchase, and we wouldn’t hesitate to recommend Kevin and the entire team at Vertu Honda Plymouth to anyone looking for a top-quality car-buying experience. Their professionalism, expertise, and dedication to customer satisfaction truly sets them apart.
Many thanks.
Mr & Mrs Ray Morton.
15 March 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kevin and the team. We hope to see you again soon. Happy motoring, Chloe
Very bad used car salesman in Plymouth
Very bad used car salesman in Plymouth. Very demeaning, not a nice person
I only waited to try and look at the car
27 January 2024
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1AS2701 Kind regards,
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