Vertu Motors - Honda Plymouth Reviews 

85
TrustScore 5 out of 5

4.8

447 Wolseley Road, PL5 1BL Plymouth, Devon, GB


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Rated 5 out of 5 stars

Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more

Company replied

Rated 5 out of 5 stars

An excellent Visit to get a new car, all details were explained perfectly and the staff went out of their way to answer all my questions including physical help with changing some of my old car fittin... See more

Company replied

Rated 5 out of 5 stars

The whole experience went smoothly and we were treated very well, and Ethan and the management team were courteous and friendly. I cannot fault the service that we received at Vertu Honda Plymouth.... See more

Company replied

Rated 5 out of 5 stars

Ethan was exceptional in his approach to this sale. So far, one day after accepting the car, I’m totally satisfied.

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Honda Plymouth

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom

  • 0330 012 3664

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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1-star

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(85)

12,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous experience

Our vertu experience was superb from start to finish everyone was super friendly welcoming and helpful not too pushy but more than happy to help when needed! We really appreciated the personal touch and the extensive knowledge our salesman Kevin Wilkes had and he has made our whole experience from initial enquiries through test driving and handover totally stress free! His communication and clear love of his job his customers and the cars he's selling shines through and nothing is too much trouble for him and his communication is superb! We really feel as though we are part of the Honda vertu family now and look forward to many years of happy motoring alongside you all

29 November 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Angela. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kevin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Purchase of a car

The whole experience from start to finish was EXCEPTIONAL. The whole team helped us so much. Resulting in our fifth purchase!!

28 November 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

I chose my car and with in the week…

I chose my car and with in the week finance sorted car ready to pick up what an amazing experience and Kevin Wilkes so helpful and friendly and couldn’t do enough love my Honda turbo sport thankyou so much Melina lane

6 November 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

5 Stars ⭐⭐⭐⭐⭐

5 Stars ⭐⭐⭐⭐⭐
I recently bought a Honda Jazz and had an excellent experience from start to finish.
Special thanks to Trudie and Daniel, who were both incredibly helpful, professional, and friendly throughout the entire process. They made everything smooth and stress-free — answering all my questions, clearly explaining the options, and ensuring I felt confident in my decision.

Highly recommend Vertu Honda Plymouth if you’re looking for a new car — especially if you get the chance to deal with Trudie or Daniel!

30 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Trudie, Daniel and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Special thanks to Ethan tremendous from…

Special thanks to Ethan tremendous from start to finish

30 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good morning. Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Professional but friendly

From start to finish it was all explained clearly by the professional but friendly salesman. What for me was a slightly stressful time was made a lot easier by the approach and expertise of the salesman. Thoroughly recommended.

26 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Total satisfaction!

All personnel at this dealership helpful, friendly, genuine. At no time did I feel under pressure and the sales personnel bent over backwards to find the best solution for my needs and they succeeded. I had total confidence at every step of the way. The young salesman who accompanied me on the several test drives had immense patience in explaining the controls of what was a completely new system for me, ie automatic v the manual I had been used to for well over fifty years! I totally recommend this dealership in every way.

18 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Great experience

Professional, efficient and courteous staff who have made buying a newer, used car a great experience with an ideal after care service and package.

12 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Our experience at Vertu Honda with Ethan.

Our experience at Vertu Honda Wolseley Road Plymouth was great from start to finish.
Ethan was professional, helpful, friendly and easy to deal with. He went the extra mile, explaining the controls and features of our new Jazz. Also helping us with questions we had after collecting our car.
I highly recommend the great customer service that we received.
Thanks so much to Ethan, also Dan and Dan.

12 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

I have dealt with Dan Provost and Kevin…

I have dealt with Dan Provost and Kevin Wilkes regarding a number of car transactions and they are very helpful courteous at all times
I have recommended my clients to them

12 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dan, Kevin and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 5 out of 5 stars

Great experience

Having just had my car written off in a no fault accident and living in a rural location it was imperative that I replace it quickly. This is the first time I have ever bought a car online so I was a little apprehensive but to be honest Vertu made the whole experience so easy and stress free. I received a personalised video within a couple of hours, was guided through the whole process by a professional but very friendly salesman and had my car delivered to my door 3 days later. I can't fault the service I received from Vertu and would definitely use them again and recommend them to others. By the way, the car is beautiful and I'm thrilled with it?

12 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

Relaxed ,friendly approach.

Relaxed ,friendly approach.

12 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Professional

The staff are always very helpful and are always looking to find you a good deal and the car you actually want. Very professional.

9 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

A friendly, stress free experience

Our salesman Kevin made the whole process of buying a car enjoyable and stress free. He was very patient and did not push into any decisions. He simply laid out the options available and explained their implications. Unlike some other car dealers we visited, there was a notable absence of pressure to commit before we were ready.

5 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good morning Alexander. Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Knowledgable

Knowledgable, friendly and thorough. Not pushy

1 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Kev was great

Kev was great, they understood what I was looking for. Always friendly and courteous.

2 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you so much for your kind words! We are so happy to hear that Kev was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

A difficult decision made easy by approachable staff.

A welcoming reception with helpful and friendly staff.
Support throughout the process of buying a new car and everything clearly explained!

5 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Jean. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff kept me informed and answered all my questions. I’m am delighted with my new car

5 September 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good morning Jacqui. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Purchasing a new car


Visited the Honda dealership in Plymouth and found the whole experience first class. No pressure to buy anything and the sales advisor very helpful & knowledgeable. After purchasing our car we were introduced to the whole sales team who were all very professional. Since getting the car we have received a follow up call to ensure all is ok. Would strongly recommend using this dealership.

30 August 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Superb caring dealership

With a history of issues with car dealers previously I did a lot of research into people's experiences with this dealership, I'm pleased to report that the positive perception I gained from that has been borne out with the right kind of service. There's nothing worse than being sold to by some creepy individual who's KPI's are more important than the customer, these guys are sincere, and understand that a customer is not just for sales day. We visited two of the Plymouth branches, settling on a purchase from the second we visited. Helpful, clear, patient, and willing to go the extra mile. I feel we are being cared for rather than sold to. I will be popping in for a coffee as they invited us to once we have some mileage in the car, to feed back our experiences of its use and help develop the relationship further, as I will be looking for another car soon and this will be where I'm going.

22 August 2025
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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