Vertu Motors - Nissan Widnes Reviews 

147
TrustScore 5 out of 5

4.8

Moor Lane, WA8 7AL Widnes, Cheshire, GB


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Rated 5 out of 5 stars

I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... See more

Company replied

Rated 5 out of 5 stars

It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout th... See more

Company replied

Rated 5 out of 5 stars

The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We wo... See more

Company replied

Rated 5 out of 5 stars

Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Nissan Widnes

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom

  • 0344 659 3951

4.8

Excellent

TrustScore 5 out of 5

147 reviews

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4-star
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1-star

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(147)

13,323 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

I can’t praise the Widnes branch enough. From my initial enquiry to taking delivery of the car they have been so helpful and nothing has been too much trouble.
The car is as exactly as described and I’m so pleased with it, the online purchase was smooth and seamless.
A shout out to Dale and Dean, their knowledge and helpfulness has been second to none.
100% would use them again

19 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you so much for your kind words! We are so happy to hear that Dale & Dean were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Fantastic customer service from Tom

Tom was fantastic in dealing with us, he listened to what we wanted and what we needed for my husband, great customer service, my daughter also loved his hair haha!! Thanks very much Tom!

20 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon Caroline. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Brian the salesman was absolutely spot…

Brian the salesman was absolutely spot on. We couldn’t of asked for any more!

16 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Jamie the sales man was very…

Jamie the sales man was very professional and helpful.

15 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Everything was very efficient

Everything was very efficient

9 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Customer Service was excellent

Customer Service was excellent. Max Jones, Sales Executive was very professional. His manner and clear communication skills made the whole process simple and enjoyable!

2 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon Mark, Thank you for your excellent 5‑star review. We’re delighted to hear that Max provided such professional service and that his clear communication made the whole process simple and enjoyable. Your feedback means a great deal to the team at Nissan Widnes. Kind regards, Kerry

Rated 5 out of 5 stars

No high sales pressure

No high sales pressure from the sales assistant. Car price very competitive

7 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

A very happy customer

I decided to have a juke nissan car on motability. I was met by Brian on arrival he was excellent at his job and made my experience so easy with no stress or worries he kept me updated all the way. Thank You Brian. The show room is small but the staff are very attentive.

6 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Professional friendly accommodating…

Professional friendly accommodating service from start to finish

7 January 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

o Excellent Service

The whole process from start to finish was seamless. Excellent standards of customer service. Every question answered and we are so pleased with our new Juke.
Highly recommended

31 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Widnes motors left me feeling…

Widnes motors left me feeling comfortable with my purchase.
No pushy sales talk, just clear explanation of the benefits of Epower.
The salesperson at no time tried to pressure me into my decision.

16 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon, Malcolm .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

Cara Jones

Cara Jones, very helpful Disability sales person. Very informative on all aspects of cars

25 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good morning, Louise .
Thank you so much for your kind words! We are so happy to hear that Cara was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Brian Mack supported me through this…

Brian Mack supported me through this complex process and I was delighted after 6 days to drive away my new Qashqai epower auto. From telephone contact to taking ownership too only 6 days . A genuine process without any hard selling.

24 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good morning, Paul .
Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Helpful throughout…

Helpful throughout and made the experience nice and simple.

23 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good morning, Gareth.
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

Brian!

Great help from start to finish from Brian at Widnes Nissan

16 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great experience

It was really easy and the staff were really helpful, Kara was the person dealing with me and she was great.

17 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you so much for your kind words! We are so happy to hear that Kara was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Visiting Nissan

Staff were attentive and knowledgeable

15 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Pleasant Motability Experience at Vertu Nissan Widnes

I recently renewed my Motability Car at Vertu Motors, Nissan Widnes.
The transaction was a pleasant experience due to the professional, friendly attitude of each of the staff I dealt with at the Salesroom.

A special thank you to Motability/Sales Executive, Kara Jones who was very knowledgeable about the new car technicalities and the Motability procedures. Every question I asked was answered immediately in a very helpful manner.

Kara kept me informed about the Status of the New car from its order through to delivery.
The handover was a smooth procedure at the date and time planned.

I have used Vertu Motors Nissan, Widnes before and I will certainly have no problem using them again.

Thank you Kara and Vertu Motors, Nissan Widnes.

8 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon, Linda . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

New Motability Car From Vertu Motors.

Choosing my wife’s new Motability car was made easy by Vertu Motors, Widnes Nissan. My wife is dasabled so I drive the car.
Sales Consultant Kara Jones was very professional, friendly and really helpful with my choice of car. She is extremely knowledgeable in all aspects of the cars and the Motability set up.
My wife was kept well informed about the Status of her purchase throughout the procedure and couldn’t really have asked for more. Her new car was delivered on the given date and the hand over of the cars was again very easy.
Thank you Kara and Vertu Motors, Widnes Nissan.

8 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Good service quick turn out thanks tom

8 December 2025
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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