Considering Dylan is fairly new to the motor trade, he was very knowledgeable and patient. Process was smooth and all paperwork was completed in a timely manner. Communication was good and we weren’t... See more
Company replied
Location
Switch location244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB
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See what reviewers are saying
This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... See more
Company replied
Being a first time buyer, I was highly nervous about the process of buying a car and not knowing what the procedure was. However I must say, Dylan completely supported me during this. Everything was e... See more
Company replied
I visited the showroom to look at a new car for myself with my husband. The salesperson we spoke to, Rosie was very helpful, efficient and pleasant along with the manager, David, we were able to conc... See more
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Company details
About Vertu Motors - Vauxhall Newcastle
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, United Kingdom
- 0344 659 7241
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Corsa Yes
5th New Corsa. What more can I say except a great big thank you to Earl Gill for his knowledge and help.
14 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for your loyal support — five Corsas is fantastic! We’re delighted to hear Earl Gill has once again been so helpful, and we truly appreciate you recognising his knowledge and assistance.
Kind regards, Keith
Fantastic experience at Vertu…
Fantastic experience at Vertu Newcastle. Big thank you to Earl - this is the 2nd car we have bought with him and he could not have been more helpful. The whole process from start to finish was seamless.
19 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for your fantastic feedback! We’re delighted you had such a great experience at Vertu Newcastle. It’s wonderful to hear Earl has looked after you so well with both purchases, and that everything was seamless from start to finish. We really appreciate your continued loyalty.
Kind regards,
Keith
Very professional and knowledgeable…
Very professional and knowledgeable sales executive (Earl Gill). Worked hard to find the right deal and all in a friendly manner too.
23 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for your feedback. We're delighted to hear that Earl was professional, knowledgeable and worked hard to find the right deal for you, all while keeping the experience friendly. We really appreciate your comments.
Kind regards,
Keith
How to buy a car
Everything about the experience was great, even the coffee although they had run out of sugar.
It was all very relaxed and we were able to take our time in making the final decision.
19 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for sharing your experience with us. We’re so pleased to hear that everything felt relaxed and enjoyable during your visit, even down to the coffee, sugar or no sugar. It’s great to know you felt comfortable taking your time with your final decision, as creating a stress‑free environment is something we really value.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Selina
Great team
Rosie, David and John were very helpful throughout the process.
10 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Rosie, David and John were all very helpful throughout the process. Your comments are truly appreciated.
Kind regards
Dawn
Friendly helpful knowledgeable staff
31 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Good afternoon, Thank you for your lovely 5‑star feedback. It’s great to hear you found our team friendly, helpful and knowledgeable — that’s exactly the experience we aim to deliver.
Kind regards,
Kerry
Excellent experience
Excellent experience, seamless process from walking into the dealership with lots of questions and not really sure what I was looking for to collecting the car five days later, thank you Earl for your excellent communication throughout.
31 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Hi there,
Thank you for your lovely review! We're delighted to hear you had an excellent experience from the moment you walked into the dealership to driving away just five days later.
It's great to know Earl was able to guide you through the process, answer all your questions, and keep communication clear throughout.
If you need anything at all as you enjoy your new car, we're always here to help.
Kind regards,
Dean
Victoria Roy was fantastic with all…
Victoria Roy was fantastic with all aspects of this purchase
31 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Good morning, James .
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Excellent helpful staff
Excellent helpful staff made the whole process easy as pie
30 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Good afternoon, Thank you for your feedback. We’re really pleased to hear that our helpful staff made the whole process feel easy and straightforward. Your comments are very much appreciated. Kind regards, Kerry
Excellent service
Excellent service from vauxhall Newcastle. Jamie and the rest of the team made everything very easy. All staff very welcoming and helpful. Would highly recommend vertu vauxhall.
29 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Professional service
The paperwork was completed quickly. The car was ready on time. It was a friendly, efficient service.
27 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent services and friendly…
Excellent services and friendly staff,would buy again from them.
27 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
A pleasant Experience.
From first entering the Showroom you are made very welcome by all Vertu staff. I was very imprest with the knowledge rosy had of all the cars on display.I was looked after very well indeed and no pressure was added to bying or veiwing. It was a pleasure to do business at Vertu. And I would highly Recommend them.
16 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dawn
Went to look for prices for a new car…
Went to look for prices for a new car vic helped me pick a car I liked and give me a price she was nice very helpful and friendly
10 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you so much for your kind words! We are so happy to hear that Vic was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Earl and john made the experience very…
Liam Earl and john made the experience very easy for me great lads very knowledgeable who went above and beyond thanks lads
16 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you so much for your kind words! We are so happy to hear that Liam and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
From start to finish was looked after…
From start to finish was looked after and Jamie went the extra mile to make sure I got the car I wanted in my budget. Always a pleasure dealing with this company.
12 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
From start to finish everything when…
From start to finish everything when smoothly
9 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Fantastic service by everyone
Fantastic service by everyone, made to feel very comfortable . Rosie was an absolute delight so friendly and helpful .. and happy..
30 December 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great experience At Vertu Vauxhall Newcastle
We had an amazing experience we have bought all our cars previously from here and wouldn't go anywhere else. Earl is great full of honesty and no pressure at all. We would recommend a visit even if you are just curious to discuss all available options they truly are a great. I always feel when the staff have been there for many years and still smiling the company must be treating staff and customers well which boosts our confidence when buying. The after sale service is just as impressive as the sale. Well done Vertu Vauxhall Newcastle.
2 January 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Good morning Rui. Thank you so much for your kind words! We are so happy to hear that Earl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service from Vertu Stamfordham Rd
Called into Vertu Stamfordham Rd, Newcastle upon Tyne after having a problem with the infosystem.
Extremely helpful male receptionist, sorry we didn't get your name. Who then brought his colleague David through to have a look at our car. He resolved our issue within ten minutes, we were so happy and relieved.
Thank you so much.
18 December 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Newcastle
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
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