I spoke with William Redgrave, who was really nice, professional and helpful. He explained all of my options, making sure all of my needs were covered and more accurate than my current policy, with a... See more
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Company details
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Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
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Insurance Policy review call
I had a call from Oliver Wilson from Hug Life to discuss our current insurance policies and to see if they could get us a better deal especially as our situation had changed. He was very knowledgeable and helped me choose the best policies for our needs and deal for us. He explained everything clearly from the start. He also called back at the agreed times. I would definitely recommend if you’re looking for life insurance.
Helen Brierley was amazing explained…
Helen Brierley was amazing explained everything so you understood terms and there was no pressure to go ahead with anything if you didn't want . She made it 1-1 like she knew you not just a person at the end of the phine
Excellent customer service from Laura…
Excellent customer service from Laura Niles she found the right package for my circumstances at a good price. Thank you.
Williams from was exceptional
Williams from was exceptional! He was very polite, professional, and took the time to provide us with all the information we needed regarding our life insurance. Highly recommended!
Kelly is amazing
Kelly is amazing. Thorough and always finds away to make this process a nice one who wants to discuss life insurance. But it’s needed and she does a great job. Thanks Kel
Cameron was amazing he talked us…
Cameron was amazing he talked us through the different levels of insurance and made sure this was applicable for us as a young family. He kept in mind our wishes at all times and I would highly recommend him and the services we received.
Great service, great experience
Helen called me today and took the time to explain everything, find cover that worked for me and my personal circumstances and was extremely friendly in the process. Couldn’t thank her enough for her help today and I’ve come away from it all with cover that gives me peace of mind
Painless Life Insurance
Life Insurance is something we all have but dont pay much attention to. It was nice to have the document reviewed by William Redgrave and the young lady who initiated the call. William was polite, respectful of my time, had a good sense of humour when asking
questions and very patient when listening to my answers.
Explanations were given clearly and direct. Anything that i didnt understand, William broke down with examples that i could connect with in everyday life.
It was nice to be able to chat without being bombarded with policy jargon. One thing that really stood out about William, waa the way that the costings of the Life Insurance was calculated. At no time did I feel pressured for a 'hard sell' . William suggested plans that were not only suitable for me but my finances too. It makes a refreshing change to find a company like that, but then what can you expect from a company called 'Hug Life'.
I am wary to recommend organisations to others, but i will in this instance. Lets hope the excellent service continues.
I'm Satisfied with everything!👌 👍
I'm Satisfied with everything!👌 👍
I want to thank you Cameron for…
I want to thank you Cameron for attending to me to be very well. He explained everything to me clearly and was very professional.
Laura was a lovely and helpful person
Laura was a lovely and helpful person, she went everything through with me detail by detail and she has an amazing patient in explaining everything she was just lovely in overall thank you so much for your time Laura
Seemless
Will made the experience incredibly easy to understand, and we set up a policy that reflected not only what I can afford, but that protects the most important things, which are my children.
Simple and straightforward
Oliver was extremely helpful. He made sure everything was explained clearly and ensured that I have the best protection in place.
William Redgrave was clear with his…
William Redgrave was clear with his explanation, he was patient when I asked him questions and he answered professionally well.
Hug Life
Helen Brierley from Hug Life called to discuss various my policies. Helen was so lovely and incredibly easy to talk to. She was extremely knowledgeable and professional and was able to assist me with my policies. I would 100% recommend getting in touch with Helen or any of her colleagues at Hug Life to discuss your policies.
Spoke to Helen it was a pleasure…
Spoke to Helen it was a pleasure speaking to her polite conversation
Great service brilliant communication
Great service brilliant communication
She's double checked with me on repeat…
She's double checked with me on repeat to make sure everything was right.
She was very perlite, happy and comfortable to talk to.
I couldn't not of asked for anyone else.
Jason my advisor was fab
Jason my advisor was fab, went through everything, was quick, increased my cover and reduced my monthly premiums. Would recommend
I spoke with william redgrave today…
I spoke with william redgrave today from hug life and he helped me to switch me life insurance to the best deal possible . He explained everything so clearly and was patient with some phone signal issuses. William showed genuine care and compasssion on the phone and i couldnt of asked for a better experience.
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