Our Cob has a pattern joint which is/was arthritic. He has undergone various treatments culminating in a gel injection into the joint as a "buffer". His Vet at the time suggested Harpagyl for pain r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was the first time I had used this service. I initially telephoned for advice, the lady I spoke to could not have been more helpful, literally 'taking me by the hand leading me to the promised l... See more
Company replied
Firstyly I could not believe the saving I made compared to a previous online go to. In fact I was so worried in case I was being scammed that I paid on my credit card. I needn't have worried VetMedi k... See more
Company replied
Excellent. Easy to find required meds with choice of bottle sizes. Straight forward to upload prescription directly. Simple purchase process. Immediate prcoessing and dispatch. Kept up to date with de... See more
Company replied
Company details
- #2 of 9 best companies in Veterinary Pharmacy
- #78 of 262 best companies in Pet shop
- #40 of 159 best companies in Pet Care Store
- #2 of 17 best companies in Veterinarian
Written by the company
Founded by Dr Charlotte Inness MRCVS, an independent North Yorkshire Vet, we supply prescription medication, non-prescription medication, supplements and much more for all animals, large and small, with savings up to 75%. Helping tens of thousands of animal owners across the UK access the most affordable veterinary health care with no compromise on customer service.
Contact info
Sutton-on-the-Forest, YO61 1ET, York, United Kingdom
- 01904463001
- hello@vetmedi.co.uk
- vetmedi.co.uk
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from VetMedi.co.uk
Thank you for your great review!
We're delighted to hear that you found your experience with VetMedi quick and straightforward. We aim to make the process of ordering pet prescription medication as simple and convenient as possible for our customers.
Thank you for choosing VetMedi and for taking the time to share your feedback. We really appreciate your support and look forward to helping you and your pet again in the future.
Kind regards,
The VetMedi Team
Reply from VetMedi.co.uk
Thank you for your kind feedback! We're so pleased to hear that your orders always arrive quickly and are well packaged. We really appreciate your support and look forward to serving you again soon!
Reply from VetMedi.co.uk
Thank you for your kind review! We're delighted to hear that you were happy with the product. We really appreciate your support and look forward to helping you and your pet again in the future! 🐾
Reply from VetMedi.co.uk
Thank you for your 5-star review! We're delighted to hear that you found our ordering process easy and our delivery prompt. Providing great service and a smooth experience for our customers is our priority, and we truly appreciate your kind feedback. We look forward to helping you again in the future!
Easy to upload my prescription
Easy to upload my prescription, and l had no trouble to order and pay on the website. Received the doggie meds in 3 days after l'd paid. Perfect!
3 July 2026
Reply from VetMedi.co.uk
We're so pleased to hear that you found it easy to upload your prescription and place your order, and that your dog's medication arrived within just three days. Providing a simple ordering process and fast, reliable delivery is what we aim for, so it's wonderful to know we met your expectations.
Reply from VetMedi.co.uk
Thank you for your kind review! We're delighted to hear that you found our team helpful on the phone and that you received a quick response. Providing friendly, efficient service is very important to us, and it's great to know we made a positive impression.
Great transaction
Great transaction! Great communication! Wonderful fast deliver of very competitively priced prescription drugs! Many, many thanks 🐶 x
2 July 2026
Reply from VetMedi.co.uk
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the communication, fast delivery, and competitive pricing of your pet's prescription medication. It's fantastic to know everything went smoothly for you.
We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to helping you and your furry friend again soon! 🐶
As I am a first time cllent the young…
As I am a first time cllent the young lady on the phone was very patient and helpful, going through the process of registering my perscriptions.
2 July 2026
Reply from VetMedi.co.uk
Thank you for your lovely review! We're delighted to hear that your first experience with us was a positive one. It's wonderful to know that our team was patient and helpful in guiding you through the prescription registration process and making everything as straightforward as possible.
We really appreciate your kind feedback and look forward to helping you and your pet again in the future!
Reply from VetMedi.co.uk
Thank you for taking the time to leave your feedback. We're sorry to hear there was a delay in dispatching your order on this occasion. While we always aim to process and send orders as quickly as possible, we appreciate that delays can be frustrating.
Thank you for your patience and understanding. We value your feedback and will continue working to provide the reliable service you expect. We hope to serve you again with a smoother experience next time.
First time ordering my dogs medication…
First time ordering my dogs medication online and Vetmedi made the whole experience so easy and smooth. Delivery was nice and quick also!
2 July 2026
Reply from VetMedi.co.uk
Thank you so much for taking the time to share your experience. We’re delighted to hear your first time ordering your dog’s medication online was easy and smooth with VetMedi, and that delivery was nice and quick too.
If you ever need help with future orders, dosage reminders, or prescription repeats, our team is here to help. Give your pup a pat from us!
Straightforward process to order…
Straightforward process to order prescription medicine & very prompt delivery once vet had forwarded the prescription.
Also very competitive prices.
2 July 2026
Reply from VetMedi.co.uk
Thank you for your fantastic review! We're so pleased to hear you found the ordering process straightforward and that your prescription was processed quickly once we received it from your vet. It's also great to know you were happy with our competitive prices and prompt delivery. We really appreciate your support and look forward to serving you and your pet again in the future!
Easy to deal with,easy to order ,kept…
Easy to deal with,easy to order ,kept me updated on progress of order, reasonable pricing , reasonably quick delivery
2 July 2026
Reply from VetMedi.co.uk
Thank you for your great review! We're delighted to hear you found us easy to deal with and that the ordering process was simple. It's wonderful to know our order updates, competitive pricing, and quick delivery all contributed to a positive experience.
Reply from VetMedi.co.uk
Thank you for your kind review! We're delighted to hear you've consistently received good service from us. Your recommendation means a great deal to our team, and we truly appreciate your continued support. We look forward to helping you and your pet again in the future!
Reply from VetMedi.co.uk
Thank you for your lovely review! We're so pleased to hear you found it easy to place your order and upload your vet's prescription. It's great to know your medication arrived quickly too. We really appreciate your feedback and look forward to serving you and your pet again soon! 🐾
Reply from VetMedi.co.uk
Thank you for your kind review! We're delighted to hear you were pleased with our competitive prices and fast, reliable delivery. Your feedback means a lot to us, and we look forward to serving you and your pet again soon.
Reply from VetMedi.co.uk
Thank you for your kind review! We're delighted to hear you were happy with our quick service. We really appreciate your feedback and look forward to providing you and your pet with the same great service again in the future.
Reply from VetMedi.co.uk
Thank you for your great review! We're pleased to hear you found our service quick and efficient. We appreciate your support and are always happy to help make ordering your pet’s medication as simple and convenient as possible.
Reply from VetMedi.co.uk
Thank you for your lovely review! We're pleased to hear you appreciated our communication and prompt delivery. Keeping you updated and ensuring your pet’s medication arrives quickly is important to us.
Reply from VetMedi.co.uk
Thank you for your great review! We're delighted to hear you were happy with our super quick delivery and competitive pricing. Providing a convenient and reliable service for you and your pet is our priority, and we really appreciate your support. We look forward to helping you again in the future!
Reasonable prices for medication
Our Cob has a pattern joint which is/was arthritic. He has undergone various treatments culminating in a gel injection into the joint as a "buffer". His Vet at the time suggested Harpagyl for pain relief.We first bought it from Audevard,but shopped around this time and bought it from VetMedi.The price was appreciable lower,and the service,ordering and delivery very good.
We will more than likely buy from VetMedi again.
1 July 2026
Reply from VetMedi.co.uk
Thank you for sharing your experience with us! We're pleased to hear that you found our prices competitive and that our ordering process and delivery service met your expectations. We're glad we could provide a more affordable option for your horse’s medication and make the experience simple and convenient. We truly appreciate your trust in VetMedi and look forward to helping you again in the future.
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