V.GANReviews 

143
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their style, comfort, and high quality, often noting they exceed expectations and are well-made. Many appreciate the excellent fit and the fact that the items are vegan and cruelty-free, aligning with their values. The delivery service is frequently highlighted as prompt and efficient, with products arriving quickly and beautifully packaged. Reviewers also find the pricing reasonable for the quality received, leading many to express intentions of becoming repeat customers. However, some customers also noted issues with sizing, finding products too small or not true to size, which sometimes led to additional return costs. A few other people also felt that some products caused discomfort or blisters, and there were mentions of unexpected customs fees for international deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the comfort and aesthetic appeal of... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

People report positive experiences with ordering, finding the process easy and efficient, with many stating... See more

Price

Reviewers mention positive feedback about price, often describing items as reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more

Company replied

Rated 5 out of 5 stars

Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more

Company replied

Rated 5 out of 5 stars

Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very... See more

Company replied

Rated 5 out of 5 stars

Hard finding nice vegan suede shoes and especially ones that don’t appear cheap looking but these fit the bill. Bought for a wedding but looking forward to wearing all over.

Company replied


Company details

  1. Shoe shop
  2. Activewear shop
  3. Clothing Shop
  4. Sportswear Shop
  5. Ladies' clothes shop

Written by the company

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(143)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery and great shoes, very happy customer, would recommend.

2 July 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to read

Rated 5 out of 5 stars

Lovely comfortable sandals

Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.

12 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you for the kind review Gaynor.

Rated 5 out of 5 stars

Ethics and aesthetics

I love these sandals! They are incredibly comfortable. They arrived earlier than expected and they are beautiful to look at. Ethics and aesthetics in wonderful combination.

21 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to read

Rated 5 out of 5 stars

Great quality!

My first time ordering from V.GAN and I am really pleased with the Stem Leisure Trainers. They are so comfortable and look great. I also ordered a formal belt which is really good quality. Couldn’t be happier with my purchases. Would definitely order from V.GAN again.

15 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you very much for the kind review.

Rated 5 out of 5 stars

Comfy AND look great!

Love my new espadrilles and matching Hazel tote bag from V.gan. They look so good and go with everything. The sandals are way more comfortable than I was expecting, so now I'm eying the cork wedges for my next purchase.

9 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to read.

Rated 5 out of 5 stars

10/10 Vegan Suede

Hard finding nice vegan suede shoes and especially ones that don’t appear cheap looking but these fit the bill. Bought for a wedding but looking forward to wearing all over.

15 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to read

Rated 1 out of 5 stars

Not great

Not great. The hiking boots I'd saved up for were no where near true to size and the size I needed is not being re stocked.

8 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Sorry to hear this Anna.

Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, sturdily made. Easy to order and quickly delivered. Really happy with my purchase

5 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

This is a lovely read. Thank you.

Rated 5 out of 5 stars

Great shoes

Product as described and good quality, comfortable fit, speedy delivery.

8 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Fiona for the kind review.

Rated 5 out of 5 stars

Good Quality

Good Quality, fast shipping to germany!
Würde es jedem empfehlen :))

5 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to read

Rated 5 out of 5 stars

Great shoes! Will use V.GAN again

Both pairs of sandals that I ordered exceeded my expectations. I'm very happy. I liked the no plastic packaging and also the information about V.GAN and that it is PETA approved. A very positive experience throughout.

28 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to read Kate.

Rated 4 out of 5 stars

The sandals fit perfectly

The sandals fit perfectly - I have wide feet so it was a joy to find they are so comfy.

1 June 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to hear Jo.

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