Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more
Company replied
Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more
Company replied
Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very... See more
Company replied
Company details
Written by the company
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Contact info
United Kingdom
- help@vgan-life.com
- vgan-life.com
4.6
Excellent
144 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service but best of all a…
Great service but best of all a wonderful shop offering classy Vegan shoes.
20 April 2026
Unprompted review
Reply from V.GAN
We're trying our best.
Very well made product
Very well made product, high quality, reasonable price, fast shipping UK->DE. Fantastic, 5/5 would buy again. Also the size description (thankfully) was accurate
28 April 2026
Unprompted review
Reply from V.GAN
Thank you Marius for the lovely review.
Comfort, style, and quick delivery
Love these shoes! Very comfortable and seem so well made, plus love the interior design with the colors and patterns. Plus they arrived much quicker than expected. I ordered them from the U.S. on a Thursday and got them by the middle of the following week. Looking forward to ordering another pair from them.
22 April 2026
Unprompted review
Reply from V.GAN
Thank you Marcus for the kind review.
Great boots
Great boots - excellent quality for the price.
Go vegan, go v.gan!
29 April 2026
Unprompted review
Reply from V.GAN
Love this !
Love the platform shoes
Love the platform shoes! After owning 2 pairs I've bought another. Very comfy.
Quick delivery too
23 April 2026
Unprompted review
Reply from V.GAN
Great to hear AJ
Well constructed and comfortable slippers
The slippers that I brought from V.Gan are well constructed and comfortable to wear. I like the vegan nature of the products and their use of eco friendly materials. The slippers were dispatched soon after I placed the order and the shipping time was quick.
13 April 2026
Unprompted review
Reply from V.GAN
Thank you William for the kind review.
Shoes came extremely damaged and was…
Shoes came extremely damaged and was charged to return.
15 April 2026
Unprompted review
Reply from V.GAN
Hi Nicholas, sorry to hear of this unusual problem. Can you contact customer services to rectify. Thanks.
Vegan shoes
It's a bit of a gamble buying footwear off the internet. But in every respect... the fit, the appearance of these vegan shoes, and their prompt delivery... my experience with V.GAN has been top drawer
7 April 2026
Unprompted review
Reply from V.GAN
Lovely to read Adrian.
Great walking boots
Great walking boots, very comfortable but as someone else has mentioned, I am normally size 11 but went for the 11 1/2 and they are perfect.
Really well made and looking forward to many more miles of walking.
10 April 2026
Unprompted review
Reply from V.GAN
Great to hear Ken.
customs fees
This shipped from the UK and I live in Ireland which is next door and got charged a hefty €18 customs fee which is honestly ridiculous. I had payed over €50 for the product itself which had said taxes and fees included at the checkout and I had paid an additional €4 shipping fee already. Please cover ALL of your customers shipping costs or at least be more transparent and inform them that fees are in fact not included here.
3 April 2026
Unprompted review
Reply from V.GAN
Hi Grace, I really appreciate your review. Last week we made a change. All EU and US prices now include all duties. Shipping costs are still the customers to bear, however all orders over 75e and $75 will now be free.
Reply from V.GAN
Love this review!
Absolutely adore my Brogue Boots!
Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the service was very fast. This was my first purchase from "V.Gan" & it certainly won't be my last, excellent purchasing experience. Thank you.
16 March 2026
Unprompted review
Reply from V.GAN
Thank you for the really lovely review.
Fast delivery
Fast delivery. As expected. Only downside is they don’t last that long. But they’re very comfy and do the job
23 March 2026
Unprompted review
Reply from V.GAN
Cheers for the 5 * review James.
Reply from V.GAN
I really appreciate the 5 star review. Thank you.
Really love the feel of these shoes and…
Really love the feel of these shoes and fit.
Really good service with a superfast delivery on top.
Would recommend to any style conscious Vegan.
16 March 2026
Unprompted review
Reply from V.GAN
Lovely to hear
Quick turnaround
I love that you’ve expanded your range to include good quality walking boots. Although I ordered the wrong size initially, sending them back and reordering a larger size was quick and easy.
12 March 2026
Unprompted review
Reply from V.GAN
Great to hear Elaine.
Excellent shoes
Excellent shoes, well made and very comfortable. Look far more expensive than they were
6 March 2026
Unprompted review
Reply from V.GAN
Great to hear Amanda.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.