via.delivery Reviews 100

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its reliability and convenience, especially for those who are not always home to sign for packages. Many appreciate the option to have deliveries sent to various local pickup locations like Walgreens, UPS, or FedEx, making the user experience smooth and accommodating to their schedules. However, some people were dissatisfied with aspects of their order and staff interactions. A few customers reported issues with split orders or packages being misdelivered to incorrect locations. Additionally, some reviewers mentioned unhelpful staff at pickup points or concerns about packages being refused due to weight limits.

What people talk about most

Delivery service

Customers express great satisfaction with the delivery service, particularly appreciating the flexibility and... See more

Location

Reviewers express satisfaction with the convenience and flexibility of delivery and pickup locations. Many... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise the staff as efficient, courteous,... See more

User experience

Clients share positive opinions on user experience, highlighting its convenience and ease of use. Many... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found ordering easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some... See more

Rated 5 out of 5 stars

Wine shipments are very easy with Via. These require a signature upon receipt, to prove an adult accepted shipment. Since we cannot always be home during the broad delivery window via makes third-part... See more

Rated 5 out of 5 stars

Walgreens is a couple miles from me so once I knew the delivery was made, I made a list of items to pick up while there. Its convenient for me. Therefore I have no recommendations for improving what d... See more

Rated 5 out of 5 stars

Getting my package delivered to the Dollar General is the only way I am able to get my deliveries since I work over 40 hrs a week and the package needs an adult signature. I get email updates as to w... See more


Company details

  1. Shipping service

Written by the company

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses. We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide. Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly. For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home. For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great delivery option

This is a great way to receive a package and not have to worry about being home to sign for it. It is convenient as can be. It takes the guess work out of wondering when to be home or change your plans if there is a delivery delay.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Practical Solution

This is really the only practical alternative for most people. There is no way to tell at the time of an order, what time of what day it will arrive. Therefore, unless a person can guarantee they will be at home (and available to answer the door and sign for the delivery) for up to 5 straight days, this is the only option.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Wine deliver!

It was very convenient to just be able to pick it up at my convenience and did not have an adult around all day to sign for the package

12 March 2025
Unprompted review
Rated 5 out of 5 stars

picking up my Splash wine order at Walgreens

picking up my Splash wine order at Walgreens made it easier because i could pick up at my convience, instead of having to be home to sign for it and pay to have to sign for it. Plus there is no cost to remotely pick it up.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I love the convenience of picking up my merchandise from Walgreens. Since we are retired we spend a lot of time in other locations. We don’t have to worry about our packages being stolen. Thank you

1 April 2025
Unprompted review

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