Ordered a Leather Tablet Case for SamsungS4 10,5inch Smart Wake Protective Case Magnetic Folio Cover WITH PEN HOLDER for A$44.99. The one supplied was not as was depicted when ordering as it DI... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good communication and easy orderprocess. Good product. Delivery time was 10 days, which is a bit to long. Track and trace settings are not nice because of the price to pay for it, I think it’s strang... See more
Company replied
I bought a water tester from this company and it was very poor quality, contacted the company and they gave me a full refund. 100% Satisfied
Company replied
I haven't received the goods yet so cannot comment on your full service. Your website is well presented & I was able to find exactly what I needed & at a good price. Thank you.
Company replied
Company details
Written by the company
Customer service: available 24 hours a day, 7 days a week via a live chat or a contact form: https://vicedeal.com/pages/service#/contact
Contact info
Hong Kong
- vicedeal.com
3.7
Average
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vicedeal
Hi Roald Nørgaard,
Thank you for your review.
We're sorry to hear that you experienced difficulties with the payment process. We appreciate your feedback and will use it to help improve the checkout experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
LED bulb
Fast delivery, good price.
The bulb works and is lightning, hope for a long time.
16 June 2026
Unprompted review
Reply from Vicedeal
Hi Stefan,
Thank you for your review.
We're happy to hear that the bulb arrived quickly, was competitively priced, and is working well. We hope it continues to serve you for a long time.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy ordequick and easyrave trust pilot …
Easy ordering and have trust pilot rating
16 June 2026
Unprompted review
Reply from Vicedeal
Hi Mrs Pamela Wootton,
Thank you for your review.
We're glad that ordering was easy and that our Trustpilot presence gave you confidence. Thank you for your feedback.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Paul Beattie,
Thank you for your review.
We're happy to hear that you found the experience efficient and good value. Thank you for the full five stars!
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Piece as wastoo small
The site said the piece of plastic was 10m long, but what arrived was 0.5m long - completely useless to me.
1 June 2026
Unprompted review
Reply from Vicedeal
Hi Duncan Kinnear,
Thank you for your review.
We're sorry to hear that the item received did not match the dimensions shown in the listing and was not suitable for your needs. Please send us your order details so we can investigate the issue.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy and fheap
14 June 2026
Unprompted review
Reply from Vicedeal
Hi Corrinne,
Thank you for your review.
We're happy to hear that you found the process easy and the prices attractive. Thank you for sharing your experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
ease of purchase and great delivery
5 June 2026
Unprompted review
Reply from Vicedeal
Hi laurie cockfield,
Thank you for your review.
We're happy to hear that both the purchasing process and the delivery met your expectations. Thank you for your positive feedback.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
DO NOT USE THIS COMPANY
I would leave a zero star review if possible.
DO NOT USE THIS COMPANY!!!!!!!
It is a SCAM, you will not receive your order.
30 May 2026
Unprompted review
Reply from Vicedeal
Hi Jonathan Willmoth,
Thank you for your review.
We're sorry to hear that you did not receive your order and that this experience left you feeling disappointed. Please send us your order details so we can investigate the shipment and assist you further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
The goods was not useable
The goods was not useable. Not waterproof and not E-approved.
BUT:
Vicedeal refunded all my money fast and without problems, so the company is reliable and trustworthy.
13 June 2026
Unprompted review
Reply from Vicedeal
Hi P D Möller,
Thank you for your review.
We're sorry that the product did not meet your expectations, but we're pleased that the refund process was handled quickly and smoothly.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Lone Engel,
Thank you for your review.
We're sorry to hear that you received the wrong size. Please send us your order details so we can investigate the issue and assist you further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Michael McLoughlin,
Thank you for your review.
We're glad you found the website easy to navigate. Thank you for taking the time to share your experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Providing it does what it says when it…
Providing it does what it says when it arrives, it has been a fairly straight-forward purchase at a good price.
12 June 2026
Unprompted review
Reply from Vicedeal
Hi Rev R TAYLOR,
Thank you for your review.
We're pleased that the ordering process was easy and that you found a good price. We hope the product fully meets your expectations once it arrives.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Hans Peter Aeberhard,
Thank you for your review.
We're glad that your experience with the shop has been positive so far. We hope your order arrives soon and meets your expectations.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Had the product i required in stock
Had the product i required in stock.
Easy payment method.
12 June 2026
Unprompted review
Reply from Vicedeal
Hi Ian Getty,
Thank you for your review.
We're pleased that you found the product you needed and that the payment process was simple and convenient. Thank you for choosing ViceDeal.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Not entirely satisfied
Good communication with your staff.
But unfortunately, your products are far too expensive by comparison, and some aren't even fully functional!!
9 June 2026
Unprompted review
Reply from Vicedeal
Hi Horst Löscher,
Thank you for your review.
We're sorry to hear that some products did not meet your expectations in terms of value and functionality, although we're glad our team was able to assist you well.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Esther,
Thank you for your review.
We're pleased to hear that you found the information helpful and the service quick. Thank you for your kind words and support.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good product.
11 June 2026
Unprompted review
Reply from Vicedeal
Hi Johan,
Thank you for your review.
We're happy to hear that you're satisfied with the product. Thank you for choosing ViceDeal.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
I wrote wrong the date of ome of our…
I wrote wrong the date of ome of our passengers.I took me one our to find out a number and still a could not cange it until i make the check in.
It is very.very difficult to find ou where to find a number and than to talk to a real person not to a KI.I am not very pleased and still worriing about the wrong date of birth
11 June 2026
Unprompted review
Reply from Vicedeal
Hi Mocanu Esther,
Thank you for your review.
As this appears to relate to a booking service, please share more details so we can better understand the situation and see how we can assist. We are not sure if this review have connection with our shop :)
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Pekka,
Thank you for your review.
We're glad your order arrived quickly and that you received exactly what you wanted. Thank you for shopping with us.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi JACKLAMITR,
Thank you for your review.
We're happy to hear that the item was perfect and that the delivery and tracking experience went smoothly. Thank you for your feedback.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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