Ordered a Leather Tablet Case for SamsungS4 10,5inch Smart Wake Protective Case Magnetic Folio Cover WITH PEN HOLDER for A$44.99. The one supplied was not as was depicted when ordering as it DI... See more
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Review summary
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Good communication and easy orderprocess. Good product. Delivery time was 10 days, which is a bit to long. Track and trace settings are not nice because of the price to pay for it, I think it’s strang... See more
Company replied
I bought a water tester from this company and it was very poor quality, contacted the company and they gave me a full refund. 100% Satisfied
Company replied
I haven't received the goods yet so cannot comment on your full service. Your website is well presented & I was able to find exactly what I needed & at a good price. Thank you.
Company replied
Company details
Written by the company
Customer service: available 24 hours a day, 7 days a week via a live chat or a contact form: https://vicedeal.com/pages/service#/contact
Contact info
Hong Kong
- vicedeal.com
3.7
Average
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Vicedeal
Hi Heather Davidson,
Thank you for your review.
We're glad you found exactly what you were looking for. We hope it serves you well.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Mr Joseph Mcguire,
Thank you for your review.
We're happy that ordering was quick. Shopping should be easy, and we're glad that was your experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
No-hassle transaction
11 June 2026
Unprompted review
Reply from Vicedeal
Hi C.H. Lim,
Thank you for your review.
We're happy to hear that everything went smoothly from start to finish. Thank you for sharing your experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Ordered the seedling transplanter for…
Ordered the seedling transplanter for £122 with pedal and ruler. Ordered on the 06/05/2026 and it arrived over a month later. The transplanter arrived broken with the middle tube bent in half. The build quality is very poor, not sure what I expected ordering from a Hong Kong company. Not only did it arrive broken, this transplanter didnt come with a pedal press or a ruler (pedal to press the transplanter deeper)
For £122, I expected the build quality to be atleast a little decent.
No point returning it as itll takes months to hear anything back!
10 June 2026
Unprompted review
Reply from Vicedeal
Hi Qskars,
Thank you for your review.
We're sorry to hear that the transplanter arrived damaged and incomplete after such a long wait. Please share your order details with us so we can review the condition of the item and the missing parts with our team.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
I cant really rate this company
I cant really rate this company, I only just submitted an order and this popped up.
Well okay so far, its only been 5 minute's.
10 June 2026
Unprompted review
Reply from Vicedeal
Hi Murray MacLeod,
Thank you for your review.
We appreciate your honesty! While it's still early, we're glad that the ordering process has gone smoothly so far and hope the rest of your experience is just as positive.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy to find the things i wanted
Easy to find the things i wanted. Just pitty the deliverence wil take his time wich is pitty when i needed it tomorrow
9 June 2026
Unprompted review
Reply from Vicedeal
Hi Wilfried,
Thank you for your review.
We're glad you found the items you were looking for with ease. We understand that waiting for delivery can be disappointing when you need something quickly, and we appreciate your patience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
easy to order now only wating for the…
easy to order now only wating for the product and see if it fits right
8 June 2026
Unprompted review
Reply from Vicedeal
Hi Mathijs Panders,
Thank you for your review.
We're glad the ordering process was easy. We hope your product arrives soon and fits exactly as you expect.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy to use and user friendly
Easy to use and user friendly. Had no problems in the process
8 June 2026
Unprompted review
Reply from Vicedeal
Hi Sibusisiwe Mutambara,
Thank you for your review.
We're happy to hear that the website was user-friendly and that everything went smoothly during the ordering process.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
I found what I wanted and paid how I…
I found what I wanted and paid how I wished.
8 June 2026
Unprompted review
Reply from Vicedeal
Hi Marek Janota-Bzowski,
Thank you for your review.
We're glad you found the product you wanted and could choose the payment method that suited you best. Enjoy your shopping experience!
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Chris Smith,
Thank you for your review.
It's great to hear that everything was easy to follow and trouble-free. Thank you for your positive feedback.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Bought a oneplus warp charger
Bought a oneplus warp charger. It was branded OnePlus, used stock images to make it look legit. It was not, it was a terrible flimsy cable you'd pay $2 for at a gas station. It doesn't warp charge either. It barely charges at all. Like 2% an hour. Fkn dogsht product. Don't be fooled. It's all fake shit.
7 June 2026
Unprompted review
Reply from Vicedeal
Hi Conor Bourke,
Thank you for your review.
We're sorry to hear that the charger did not perform as expected and that you were disappointed with the quality of the item received. Please send us your order details so we can investigate the product and review your case further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good price on deals and easy to…
Good price on deals and easy to navigate to order.
6 June 2026
Unprompted review
Reply from Vicedeal
Hi Frances BARRETT,
Thank you for your review.
We're delighted that you found good deals and that the website was easy to navigate. We appreciate your feedback and support.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Very straightforward company to deal…
Very straightforward company to deal with.
6 June 2026
Unprompted review
Reply from Vicedeal
Hi Morris Abbott,
Thank you for your review.
We're pleased to hear that your experience was easy.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Quick and easy to use
Quick and easy to use. Items with dimensions makes it easier to compare and find things needed.
6 June 2026
Unprompted review
Reply from Vicedeal
Hi KENNY,
Thank you for your review.
We're glad the site was quick and easy to use and that the product dimensions helped you compare items more easily. Thank you for your thoughtful feedback.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Gilles Racicot,
Thank you for your review.
We're glad the purchasing experience has been positive so far. We hope your order arrives soon and that you'll be just as happy with the product.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Vicedeal
Hi Mr Vixby,
Thank you for your review.
We're sorry to hear that the item could not be delivered as expected. Please share your order details with us so we can review what happened and assist you further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
The product I ordered arrived in less…
The product I ordered arrived in less than a week which surprised me as it said it could take up to 30 working days. Good product, works. It’s Chinese made things, good price. I did have tracking but I couldn’t get the tracking information to load properly but it might’ve been my internet.
28 May 2026
Unprompted review
Reply from Vicedeal
Hi Rebecca B,
Thank you for your review.
We're happy to hear that your order arrived much faster than expected and that the product is working well for you. We also appreciate your note about the tracking information and will keep that feedback in mind.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Price is much too high (€39)
Price is much too high (€39). Afterwards I bought the same Item on Ali Express for €9,-. Because it''s my own fault to buy it for that price I didn't return it.
3 June 2026
Unprompted review
Reply from Vicedeal
Hi Jacques Schluter,
Thank you for your review.
We're sorry to hear that you felt the product did not offer the value you expected. We appreciate your honest feedback and will take it into consideration as we continue improving our marketplace.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
It is an very good product
It is a very good product. I am absolutely satisfied. Above all i like the fact that the magnifying glass has a rechargeable battery instead of standard batteries.
2 June 2026
Unprompted review
Reply from Vicedeal
Hi Fritz Fuchs,
Thank you for your review.
We're thrilled to hear that you're completely satisfied with the product. The rechargeable battery is indeed a convenient feature, and we're glad it's something you especially appreciate.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
We ordered a piston
We ordered a piston, good price and a fast delivery(1week), the track and trace was also ok, all arrived in a good condition
4 June 2026
Unprompted review
Reply from Vicedeal
Hi Ulco Hueting,
Thank you for your review.
We're happy to hear the piston arrived quickly, the tracking worked well, and everything arrived in good condition.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
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