vidaXL Reviews 897

Not the best quality of wood, some holes are too deep, some too shallow and screws are too weak and deform while putting it together, some boards where damaged and sticker was put over the scratched parts, one of the boards is few milimeters shorter than it should be and stickers for hiding screws came in the wrong color of wood so they are really visible, also I don't really like the sonoma oak color, it doesn't match my otjer sonoma furniture. Much less than I expected for the price.

Update:
Problem was solved promptly.

Fast delivery, always reliable.

Very bad quality of the furniture I ordered. Hole for the vanity door was drilled too shallow we had to drill it more ourselves to fit the metal thingy for closing and opening the door. Also one part of the furniture is made too wide so we couldn't assemble it, cause when we assemble it surface that should be flat was bent, so we had to cut the part to fit it.

Delivery took longer then it was first said, but that was ok because it was Christmas time. The problem was the parts for the garden house came damaged and some panels came cut wrong.

P.S. Great customer service, everything sorted out, they where very helpful.

Variety of offerings, easy ordering and
fast delivery of furniture, gifts for my parents just in time

The product is of terribly poor quality. The holes for the screws are not well drilled and the quality of the threads themselves is very poor. When I installed the bed, the legs wobbled because the entire structure was badly balanced, and the quality was below all expectations!

Everything went as described on the webpage. On time, quality products, great customer support and delivery.

The product did not meet the expected quality standards. The wood appears to be inconsistently treated, with weak structure present in areas where greater structural strength is required. Furthermore, the screws provided for assembly are not suitable for harder wood, which makes proper installation difficult. I trust that the quality engineering team will review this feedback and take appropriate steps to improve the product. I would also like to acknowledge Mirela from vidaXL for processing a refund, which I consider a fair and professional response to a quality-related issue.

Somewhat difficult to assemble, low quality materials and the drawer doesn't slide smoothly

I order a lot from you and I am very satisfied

Fast delivery.
Great product description.
Very good quality

DOG HOUSE
EAN:8718475721239
SKU:170641

Build quality is very, very poor, and should not be sold at all, at any price, let alone 256 €.

It is advertised as robust and firm, but instead it is so fragile that even an elementary school project is made of harder wood profiles.

Advertised as waterproof, but it is not at all.

This kind of products put a bad name on your brand, so you should not sell this product at all.

I ordered furniture for my balcony. The product came as one package. I Tried to contact them and ask where is the rest, but there was no answer. Other packages came without any notice. Finaly I was happy, but when I opened the first package, it was damaged and I didnt Like the quality. I wanted to return everything ,but its been more than a week that I couldnt contact anyone. I have called, sent emails, Tried chat with bot..there was no human customer support. When I finaly got mail from them, they told me that I have to pay for the return of the products. Eventhough I have 14 days for a free return. Long story short, I wouldnt recommend buying anything from this company.

I've never received worse assembly instructions. (The package contains 17 very similar unmarked bars that are almost impossible to tell apart). It took me a few days to do that alone. Also very poor quality material - chipboard that started cracking during assembly. I've already assembled the furniture in half of my apartment myself, but this is an impossible mission. It's been sitting unassembled for months and I've requested a refund and am waiting for a response. I don't recommend it to anyone. Stay away from this site!

Everything perfect.This is my third one…

A product is as described, good quality, well packed. But it took a while for the delivery

Bought some shelves, and they are very poor quality (holes are pre-drilled, but once you assemble them, they do not allign nicely). Waste of 30 euros for shelves.
Pictures do not show real product. On the picture, the sides of the shelves where showing as uniform - but the "real" product had screws on the sides. And to cover those, in the package were stickers included. Which in the end, looks terrible, nothing like in the pictures on the website.

Fast delivery. Very good product

Igor 12345!