Vignette Express Reviews 2,100

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best system ever

Best system ever, in many other countries you need for example a separate batch or a sticker behind the window

5 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the great feedback! We’re pleased the process was smooth and easy to complete. Enjoy your travels and drive safely!

VignetteExpress Team

Rated 5 out of 5 stars

quick and very easy to order

quick and very easy to order, compliment

5 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the ordering process was fast and straightforward. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

It was easy to order the vignette and…

It was easy to order the vignette and fast.

5 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re pleased everything was completed quickly and without issues. Wishing you a safe and pleasant trip ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast service

Super fast service. Thank you

4 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re delighted to hear you were satisfied with our service. Have a wonderful trip and safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Process is easy and intuitive and I…

Process is easy and intuitive and I received my vignette super fast, thank you.

3 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear you appreciated the fast service. Have a great trip and safe travels!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We’re glad the process was simple, quick, and efficient for you. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast service

Fast service, great job!

3 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased the application process for multiple passes was easy and convenient. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Simple

Simple, quick and efficient

3 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad the process was simple, quick, and efficient for you. Safe travels and enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear the application process for multiple passes was easy and convenient. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy

Easy, Quick response

2 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything was quick and easy to use.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

quick & easy

quick & easy

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was quick and easy.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 3 out of 5 stars

20 min waiting time with the express…

20 min waiting time with the express service (extra 6€). Not too bad, but in Austria we received it in a few seconds (without extra costs).

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked smoothly, even if it took a few extra minutes.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was fast and convenient.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

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