Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery within 5 Minutes

Delivery within 5 Minutes

9 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re pleased to hear that your vignette arrived within just 5 minutes. We appreciate you choosing Vignette Express.

Vignette Express Team

Rated 4 out of 5 stars

Fast and efficient service, but not cheap

The service was fast and efficient, the webpage easy to use. However, the service fee is quite high.

13 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed feedback. We’re glad you found the service fast and efficient and the website easy to use. We also appreciate your honest comment regarding the service fee and will take it into consideration.

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that the process was easy and quick. We appreciate you choosing Vignette Express and hope to assist you again in the future.

Vignette Express Team

Rated 4 out of 5 stars

Fast reliable

8 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found our service fast and reliable. We appreciate your trust in Vignette Express.

Vignette Express Team

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, speedy return of vignette to us

13 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that the process was easy, quick, and went smoothly. We appreciate you choosing Vignette Express!

Vignette Express Team

Rated 5 out of 5 stars

Easy and fast

13 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad the process was straightforward and that you received your vignette quickly.

Vignette Express Team

Rated 5 out of 5 stars

Fast & easy

It was very easy and fast to buy a vignette for our weekwend-trip to Cesky Krumlow.

12 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We’re pleased to hear that purchasing the vignette for your weekend trip to Český Krumlov was easy and quick. We hope you had a great trip!

Vignette Express Team

Rated 5 out of 5 stars

easy

easy, quick and fault free

14 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that the process was easy, quick, and went smoothly. We appreciate you choosing Vignette Express!

Vignette Express Team

Rated 5 out of 5 stars

Excellent and very fast service!

Excellent and very fast service!
The registration process was simple and straightforward, and I received my road vignette very quickly. Everything worked perfectly and the service was professional and reliable. I’m very satisfied and would definitely recommend it!

6 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed and kind feedback! We’re delighted to hear that you found the registration process simple and straightforward and received your vignette quickly. We truly appreciate your recommendation and are happy that everything worked smoothly for you.

Vignette Express Team

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