Vignette Express Reviews 

2,593
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,593)

1,466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback!

We are glad to hear that you found our service fast and clear. We appreciate your trust and hope to assist you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

Fast, pain free, great roads 👍🏻

3 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We are happy to hear that the process was fast and hassle-free for you. We appreciate your kind words and wish you a safe and pleasant journey on the road.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

CAS val de joux

Easy to order but prices differ from one site to another

3 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your feedback.

We are glad to hear that you found the ordering process easy. We understand your comment regarding price differences between websites. Please note that our price includes the official vignette cost as well as our service fee, which covers order processing, verification, and customer support.

We appreciate your feedback and hope to assist you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Simple and easy

Simple, fast reply and clear info

3 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the process simple, fast and clear. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

It arrived within 10 minutes

It arrived within 10 minutes
👏👏👏

9 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear your vignette arrived within just a few minutes. We wish you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're pleased that everything was quick and hassle-free. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and clear

5* WEBSITE EFFICENCY
5* EASY USE
5* SPEED PURCHASE

9 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted you found our service fast, efficient and easy to use. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order, great

9 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that ordering your vignette was quick and easy. We wish you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast

Super fast, had the vignette within minutes!

9 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted your vignette arrived within minutes. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

Easy and fast

1 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that everything was easy and fast. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Quality of service

Good service

8 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you were happy with our service. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast

fast
everything went perfect

8 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy everything went perfectly and quickly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

This procedure is very easy and quick.

This procedure is very easy and quick.
Thanks for everything

8 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the process quick and easy. We truly appreciate your feedback. Have a safe journey!

VignetteExpress Team

Rated 1 out of 5 stars

Too expensive

8 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand your concerns about the price. As an independent provider, our service includes customer support and assistance before and after your purchase. We appreciate your comments and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.
Thank you

8 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy to hear everything was easy and quick. We wish you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found our service quick and clear. Have a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick and Easy!!

7 July 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw geweldige review! Fijn om te horen dat u uw vignet zo snel per e-mail heeft ontvangen. Goede reis!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy. Had my pass in 10 minutes.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad the process was quick and easy. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

The whole process was intuitive,easy to…

The whole process was intuitive,easy to understand and follow. Confirmation received in less than one hour.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the whole process intuitive and easy to follow. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast service

Super fast service

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We’re happy to hear that you found our service super fast and convenient.

Kind regards,
Vignette Express Team

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