Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unable to get a Vignette for an ePartner

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

1 September 2026
Vignette Express logo

Reply from Vignette Express

We appreciate the five stars! Thank you for trusting our service. Gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and convenient service

Fast and convenient service

8 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your recommendation and your support. We’re happy to have been of service. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and clear

Easy and clear

7 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the process easy and clear. We appreciate your support!

**Vignette Express Team**

Rated 5 out of 5 stars

Quick and simple

Quick and simple. Well done.

6 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re delighted to hear that you found the process quick and simple. We truly appreciate it!

**Vignette Express Team**

Rated 5 out of 5 stars

Prompt purchase, transparent and…

Prompt purchase and transparent and clear process

5 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your excellent feedback! We’re pleased to hear that you found the purchase prompt and the process transparent and clear.

**Vignette Express Team**

Rated 5 out of 5 stars

ok super!

ok super!! very fast

5 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re delighted to hear that you found our service super fast. We really appreciate your support!

**Vignette Express Team**

Rated 5 out of 5 stars

Pretty good

Pretty good. Had it right away.

5 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback! We’re glad to hear that you received your vignette right away. We appreciate your support!

**Vignette Express Team**

Rated 5 out of 5 stars

very easy to apply.

4 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you found the application process quick and easy. 😊

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy!

4 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're delighted to hear that you found our service fast and easy to use. 😊

Vignette Express Team

Rated 5 out of 5 stars

It came through straight away very good…

It came through straight away very good service

4 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're delighted to hear that your vignette arrived straight away and that you were happy with our service. 😊

Vignette Express Team

Rated 5 out of 5 stars

Easy handling

Easy handling to get Vignette. It Tool us online some minutes and we got it. And after approx. 10 minutes we received the confirmation and all was done.

3 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed feedback! We're delighted to hear that the process was quick and easy, and that you received your confirmation within just a few minutes. We appreciate your kind words! 😊

Vignette Express Team

Rated 2 out of 5 stars

Very expensive

Very expensive

3 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand that price is an important factor, and we appreciate you sharing your experience with us.

Vignette Express Team

Rated 5 out of 5 stars

Everything Perfect!

2 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're delighted to hear that everything was perfect. 😊

Vignette Express Team

Rated 5 out of 5 stars

Very good website and very fast

Very good website and very fast! Good service

2 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We're delighted to hear that you liked our website and found our service fast and efficient. 😊

Vignette Express Team

Rated 5 out of 5 stars

Very easy and super fast confirmation

Very easy and super fast confirmation

2 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're delighted to hear that you found the process very easy and received your confirmation so quickly. 😊

Vignette Express Team

Rated 5 out of 5 stars

Very easy and fast

Very easy and fast! Thanks

2 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're delighted to hear that you found our service very easy and fast. We appreciate your kind words! 😊

Vignette Express Team

Rated 1 out of 5 stars

I paid 17 € for a Vignette which is worth 2,90€

I paid 17 € for a Vignette which costs only 2,90€ on the official Website . You make gains of tourists who think they pay the right fairs. Never again! Lessing learned :-(

2 September 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re sorry to hear that you were disappointed with the price. Our service is an intermediary service, and the total price includes the official vignette price as well as our service fee. We aim to make all costs clear during the ordering process.

**Vignette Express Team**

Rated 5 out of 5 stars

PERFECT

ALL WAS PERFECT.

4 August 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your feedback! We’re glad everything went perfectly.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Was easy to use.

Was easy to use.

2 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear that the process was easy and straightforward.

Safe travels!
VignetteExpress Team

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