Vignette Express Reviews 

3,001
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally fast service, noting that successfully securing a digital vignette takes only a few minutes alongside prompt email confirmations. People consistently find the web interface very intuitive, clean, and extremely easy to navigate when placing a quick online order. Some reviewers were definitely not happy with the overall pricing, mentioning that additional service and processing fees are quite expensive compared to standard official costs. Many consumers frequently pointed out that these heavy extra charges significantly increase the overall amount paid for their short-term travel tickets.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the website is easy to use, uncomplicated,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is very convenient, easy to... See more

Response time

Users describe satisfaction with response time, highlighting extremely fast vignette activation and prompt... See more

Price

Customers expressed strong dissatisfaction regarding high prices, noting that service fees often more than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(3,001)

1,518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The fast and prompt handling with this…

The fast and prompt handling with this request 😉👍😁👋👋👋

15 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're happy that your request was handled quickly and efficiently. We really appreciate your support!

Safe travels!
VignetteExpress Team

Rated 4 out of 5 stars

Alles ok

Alles super

15 October 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Schön, dass alles gut funktioniert hat und Sie mit unserem Service zufrieden sind. Wir wünschen Ihnen eine gute Fahrt!

VignetteExpress Team

Rated 4 out of 5 stars

Easy Workflow

Easy Workflow, easy payment! ... But: Why do i get advertisment/option for additional insurance while booking? And it would be nice to have also the possibility to chose less than 10 days :)

12 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed feedback! We're glad you found the ordering process easy. We also appreciate your comments about the additional insurance offer and the option to choose a shorter vignette duration. Your suggestions are valuable to us.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

fast and perfekt

All things fast and clear!

14 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your lovely review! We're pleased that everything was fast and clear from start to finish. We appreciate your support!

Safe travels!
VignetteExpress Team

Rated 4 out of 5 stars

Quick verification but that was also…

Quick verification but that was also the case last year without the express option and more expensive than last year (if you need the express option)

5 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We're pleased that your vignette was verified quickly, even without express processing. We understand your concerns about the additional cost of the express option and appreciate your feedback.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

We're glad you found the process easy to manage and received your results quickly. Many thanks for sharing your experience!

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for the 5 stars! It's great to hear that our explanations were clear and your order was processed promptly. We appreciate your feedback!

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Fast and efficient

12 October 2026
Vignette Express logo

Reply from Vignette Express

Many thanks for your positive rating! Providing a quick and efficient service is important to us, and we're delighted it met your expectations.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Fantasticna, brza usluga

Super brza usluga. U ruku od pet minuta regulisano.

13 October 2026
Vignette Express logo

Reply from Vignette Express

Bardzo dziękujemy za tak miłą opinię! Cieszymy się, że wszystko udało się załatwić błyskawicznie i bez komplikacji. Życzymy szerokiej drogi!

VignetteExpress Team

Rated 5 out of 5 stars

Great to have it

Great ! faster ,,,,safer

13 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We're glad our service helped make your travel preparations quicker and easier. Wishing you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast service

3 October 2026
Vignette Express logo

Reply from Vignette Express

We appreciate your kind feedback! It's great to know that our service met your expectations.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Fast and good

5 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're happy to hear that you found our service both fast and reliable.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Simple fast

12 October 2026
Vignette Express logo

Reply from Vignette Express

Thanks for the five stars! Making the process simple and quick is exactly what we aim for.

Safe travels!
VignetteExpress Team

Rated 3 out of 5 stars

liked the order but not the quickness

i liked the fact that it as possible to order the vignette online, i was expecting that the vignette would be bought instatly as the other vignette from other countries, i was already on the road and it was asked be to pay extra 6 euros to elaborate the request before the 2 hours, i was on time fortunatly, i just didt like to pay the extra money

10 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We're glad you found the online ordering process convenient, and we're sorry the processing time didn't meet your expectations. We appreciate your feedback and will use it to improve our service and make delivery times clearer.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Excellent, but too expensive!!!

Excellent, but the vignette is too expensive!!!

11 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your five-star review! We're glad you were satisfied with our service. We understand your concerns about pricing, and we'd like to clarify that our prices include registration assistance and customer support, with all fees displayed before purchase.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Ease of website

Ease of website; speed of receiving vignette; excellent customer service to correct my mistake; Keep it up!

11 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're delighted that you enjoyed the easy ordering process, quick delivery, and our customer service. Your recommendation means a lot to us!

Safe travels!
VignetteExpress Team

Rated 1 out of 5 stars

unreliable sellers

The vignette was delivered quickly, but at completely exorbitant prices (a markup of more than 100% compared to the official site). Unfortunately, I saw the warning about unreliable sellers too late.

4 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand your concerns about the price. Vignette Express is an independent service provider, and our prices include registration assistance and customer support. All prices and fees are displayed during the purchase process. We appreciate your feedback and are glad your vignette was delivered quickly.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Very fast and absoluter easy to cope…

Very fast and absoluter easy to cope with.

11 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your positive review! We're pleased that you found the entire process straightforward and exceptionally fast.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

It was fast and uncomplicated.

It was fast and uncomplicated.
Would be nice to choose more freely the required time for Vignette.

3 October 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback! We're happy that everything was quick and straightforward. We also appreciate your suggestion about offering more flexibility when selecting the vignette's validity period.

Safe travels!
VignetteExpress Team

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