Vignette Express Reviews 2,390

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes without extra charges for expedited processing. Many found the process extremely easy and user-friendly, highlighting the clear and manageable website interface. The overall experience is described as convenient and straightforward, making the purchase of a vignette simple and quick. However, some customers also noted that the pricing was significantly higher compared to official government websites, with service fees sometimes doubling the actual cost of the vignette. A few other people also felt that the company's practice of charging extra for a service that is inherently fast due to its digital nature was questionable.

What people talk about most

User experience

Consumers find the user experience to be very positive, describing it as easy, intuitive, and user-friendly,... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency, with many... See more

Website

Users describe ambiguous interactions with the website, with many praising its user-friendly interface,... See more

Price

Customers had negative experiences with price, often finding it to be excessively high compared to official... See more

Response time

People report positive experiences with response times, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received the vignette confirmation…

I received the vignette confirmation very quickly. Well done!

12 June 2026
Vignette Express logo

Reply from Vignette Express

I received the vignette confirmation very quickly. Well done!


Thank you for your kind feedback!

We’re very pleased to hear that you received your vignette confirmation quickly. Providing fast and reliable service is always our priority.

We truly appreciate your support and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

You worked fast and very reliably

You worked fast and very reliably. Thank you very much.

14 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words!

We're delighted to hear that you found our service fast and reliable. Providing a smooth and dependable experience for our customers is what we strive for every day.

Thank you for choosing us, and we wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

Rapidity

Very fast and effective

14 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found our service fast and effective. Providing a quick and hassle-free experience is always our goal.

We appreciate your feedback and wish you a safe and enjoyable journey!

Vignette Express Team

Rated 1 out of 5 stars

easy to use...but double prices

easy to use...but double prices, dont go on that link

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy to use. Regarding your comment about pricing, please note that our service fee covers processing, handling, and customer support in addition to the official vignette cost set by the highway authorities. All prices are clearly displayed during the checkout process before payment is completed, so customers can review the full amount in advance.

We respect your opinion and remain committed to providing a transparent and convenient service for our customers.

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast, perfect

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback!

We're delighted to hear that you found our service both very fast and perfect. Providing a smooth and efficient experience is what we aim for every day.

We appreciate your support and wish you a fantastic journey!

Vignette Express Team

Rated 1 out of 5 stars

Very expansive 37€ for a vignette that…

Very expansive 37€ for a vignette that amont of 16€!!!!
Benefit 21€!! Great deal for you!!

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concern regarding the total price. Please note that the official vignette price is set by the relevant highway authorities, and our additional service fee covers processing, handling, customer support, and the convenience of a fast and simplified purchasing process.

All prices are clearly displayed during the checkout process before the order is completed, so customers can review the full breakdown in advance.

We appreciate your opinion and remain committed to providing a transparent and efficient service.

Vignette Express Team

Rated 5 out of 5 stars

Document very easy to complète.

Document very easy to complète.
Réponse in 2mn.Electronic system very practice.No paperasse needed.
Registered less in 5mn
.

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed review!

We're delighted to hear that you found the application process easy to complete and that your vignette was registered so quickly. The convenience of the electronic system and the absence of paperwork are exactly the benefits we aim to provide.

Thank you for choosing our service, and we wish you a safe and enjoyable trip!

Vignette Express Team

Rated 2 out of 5 stars

The company charges too much for this…

The company charges too much for this service. Nearly the double for a 7 days vignette in Slovenia. It's totally unaceptable.

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concern regarding the total price. Please note that our service fee covers the handling of the order, immediate processing, customer support, and the convenience of an easy and fast purchasing process in your preferred language.

The official vignette price is set by the relevant highway authority, and our service fee is added for the assistance and processing we provide. All prices are always clearly shown during the checkout process before completing the order, so customers can review the full cost in advance.

We appreciate your opinion and are always working to keep our service as transparent and efficient as possible.

Vignette Express Team

Rated 3 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your message!

We’re sorry to hear that you have not yet received your vignette confirmation. Please note that in most cases it is sent automatically to the email address provided during the order. We also recommend checking your spam or junk folder, as it may sometimes be filtered there.

If you still cannot find it, please contact us with your order details so we can resend it and assist you further.

We’re happy to help you get this resolved quickly.

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We're delighted to hear that you found the process both fast and easy. Providing a smooth and hassle-free experience is always our top priority.

We appreciate your trust and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

Fast service!

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're glad to hear that you were satisfied with the speed of our service. We work hard to ensure that our customers receive their vignettes quickly and without complications.

Thank you for choosing us, and have a great trip!

Vignette Express Team

Rated 5 out of 5 stars

Good job

Easy to get.

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy. Making it simple and convenient to obtain your vignette is exactly what we aim for.

We appreciate your trust and wish you safe travels!

Vignette Express Team

Rated 5 out of 5 stars

Very easy to get it done

Very easy to get it done, and Very quick response
Thank you so much

11 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind review!

We’re delighted to hear that you found the process very easy and appreciated our quick response. Providing a smooth and efficient service is always our goal.

We truly appreciate your support and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

It's very comfortable to book via…

It's very comfortable to book via internet, because when we will be on the road through your country everything is prepared and we can move on to our holiday destination.

10 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found the booking process convenient and easy to use. We wish you a safe and enjoyable holiday.

VignetteExpress Team

Rated 1 out of 5 stars

Paying a $15 service fee for a $16 item…

Paying a $15 service fee for a $16 item was ridiculous. We are now back from Slovenia and never received any vignette.

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review.

We are an independent registration service and not a government authority. All prices are displayed before purchase. We cannot locate your case based on the information provided in the review, so please contact our support team with your order details and we will gladly investigate the matter.

VignetteExpress Team

Rated 5 out of 5 stars

Great job



Great job! Super fast!
Well done!
Very happy!

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and quickly. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

All it's very good

All it's very good

10 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you were satisfied with our service. Wishing you a great trip ahead.

VignetteExpress Team

Rated 5 out of 5 stars

do it online!

fast but more expensive!

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review. We're pleased that you found the process fast and convenient. Have a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and precise

Fast and precise

3 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad the process was quick and straightforward for you. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

The site is very easy to access

The site is very easy to access, and the data required to purchase the vignette is minimal. Payment is easy and the entire purchase process takes very little time.

10 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the process was simple and convenient. Have a safe and enjoyable journey.

VignetteExpress Team

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