Vignette Express Reviews 2,108

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very satisfied!

Very fast, very easy!

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was fast and easy for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

Scam

Not the official website

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We would like to clarify that we are an independent service provider offering assistance with the purchase and registration of digital vignettes. We are not the official government website, and this information is clearly stated on our website before completing the purchase.

If you have any questions regarding your order, please feel free to contact our support team and we will be happy to assist you.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re glad to hear that the process was easy and fast for you. Your feedback means a lot to us and motivates our team to keep providing the best service possible.

Best regards,
Vignette Express Team

Rated 3 out of 5 stars

I am still waiting for my Vignette.I go…

I am still waiting for my Vignette.I go on holiday soon and. need it to travel through Switzerland. Barry Reynolds

26 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

Your vignette was sent on 2026-02-26 at 15:49:19 to the email address provided in your order. Please check your spam or junk folder, as the email may have been filtered there.

If you still cannot find the message, please contact our support team at support@vignetteexpress.com
, and we will assist you further.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and quick

Fast and quick - perfect..

11 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are pleased to hear that you were satisfied with our service. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

It was easy to get the Vignette

It was easy to get the Vignette . Fast and smooth . I received the Invoice without any problems .

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind feedback. We are glad to hear that the process was fast and smooth for you and that everything worked without any problems. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

To buy an online Vignetta is super easy…

To buy an online Vignetta is super easy and fast! I love it! The link between Police control with highway camera can be improved because I have receive a fine since according DARS I didn't had the vignetta. Of course I've replied with all evidence but only God knows if DARS will be cleared with that. Administration entities are a block everywhere.

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are glad to hear that the purchase process was easy and fast for you. According to our records, the vignette was issued correctly in accordance with your order. If you have already provided the relevant documents and confirmation to the authorities, they should be able to verify the validity of the vignette.

We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Good Job guys!

10 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We're very happy to hear that you had a good experience with our service. Your support means a lot to us and motivates our team to keep providing fast and reliable service.

Vignette Express Team

Rated 5 out of 5 stars

I receive the electronic vignette from…

I receive the electronic vignette from start the webpage to receive via email in 5 minutes. It was essy to pay with applepay.

9 March 2026
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Reply from Vignette Express

Thank you for sharing your experience!

It's great to hear that the process was quick and that you received your electronic vignette within minutes. We're also happy that the Apple Pay option made the payment smooth and convenient.

We truly appreciate your feedback and hope to see you again on your next trip.

Vignette Express Team

Rated 5 out of 5 stars

Easy handling.

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're glad to hear that you found the process easy to handle. Making the purchase simple and convenient for our customers is one of our priorities .

Vignette Express Team

Rated 5 out of 5 stars

Very easy

It was very easy and didn't take a long time.

8 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that the process was easy and quick for You. Providing a simple and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Excellent services

Excellent quickly service!

7 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that You were satisfied with the quick and excellent service. Providing a fast and smooth experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick and easy

27 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very good interface

Very good interface. Easy to use.

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found the interface clear and easy to use. Creating a simple and user-friendly experience is very important to us.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are glad to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our goal.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy access.

26 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for positive review!

We hope you will use our services again in the future!

Vignette Express Team

Rated 5 out of 5 stars

You should offer vignettes for shorter…

You should offer vignettes for shorter periods, i.e. week and month.

5 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your suggestion!

We appreciate your feedback regarding shorter vignette options such as weekly or monthly periods. Comments like yours are very valuable and help us understand what our customers would like to see in the future.

Vignette Express Team

Rated 1 out of 5 stars

Not received yet

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You for Your feedback.

We would like to inform You that the vignette confirmation was sent to the email address provided in the order at 13:50:18. In some cases, emails may be filtered into the spam or junk folder, so we kindly ask You to check there as well.

If You still cannot find the message, please contact our support team at support@vignetteexpress.com
, and we will be happy to resend it immediately.

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are happy to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re delighted to hear that everything was fast and convenient for you. That’s exactly the experience we aim to provide.

We look forward to welcoming you again soon!

Vignette Express Team

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