EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.
Company replied
The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.
Company replied
Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more
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Company details
Written by the company
Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online
Contact info
Graniczna 29, 40-018, Katowice, Poland
- support@vignette.express
- vignette.express
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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EASY & FAST
EASY & FAST ; Great journey !
Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out
7 August 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re happy to hear that you found the process easy and fast, and we’re glad you had a great journey.
We also appreciate your suggestion regarding displaying the fees for each validity option more clearly before checkout. Your feedback is valuable and will help us improve the purchasing experience.
Best regards,
Vignette Express Team
They charge more than double price of…
They charge more than double price of vignete.Criminals
10 August 2026
Reply from Vignette Express
Thank you for your feedback. We understand your concern regarding the price. We are an independent intermediary service, and our total price includes the official vignette fee as well as our clearly displayed service fee for processing the order.
We are sorry to hear that you were dissatisfied with the pricing. We always aim to make the ordering process as clear and convenient as possible.
Best regards,
Vignette Express Team
Fast Processing of the purchase
Got the vignette send to my email address within minutes.
9 August 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re delighted to hear that you received your vignette by email within just a few minutes. We appreciate your trust and hope you have a pleasant journey!
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your positive review! We’re happy to hear that you found it easy and convenient to get your vignette for your holiday. We appreciate your feedback and wish you a wonderful trip!
Best regards,
Vignette Express Team
very very fast
8 August 2026
Reply from Vignette Express
Thank you for your feedback! We’re delighted to hear that you found our service very fast. We truly appreciate your review and your trust in us!
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your review! We’re glad to hear that you received everything quickly and that the process went smoothly. We appreciate you taking the time to share your experience!
Best regards,
Vignette Express Team
Quick and easy
1 August 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re happy to hear that you found the process quick and easy. We appreciate your review and hope to assist you again in the future!
Best regards,
Vignette Express Team
Too much expensive fur one day
8 August 2026
Reply from Vignette Express
Thank you for your feedback. We understand that the price may seem high, especially for a one-day vignette. Our total price includes the official vignette cost and our service fee for processing the order.
We appreciate you sharing your opinion and will continue working to make our pricing and service as transparent as possible.
Best regards,
Vignette Express Team
Received the vignet within minutes…
Received the vignet within minutes after buying it! Great explaining and easy to use!
8 August 2026
Reply from Vignette Express
Thank you for your wonderful feedback! We’re delighted to hear that you received your vignette within minutes and found the information clear and the process easy to use. We truly appreciate your review!
Best regards,
Vignette Express Team
Vignette validated with in 30 minutes👍
8 August 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re pleased to hear that your vignette was validated within just 30 minutes. We appreciate your trust and are happy that everything went smoothly! 👍
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your kind feedback! We’re delighted that you found the service quick and uncomplicated. We truly appreciate your support and will keep up the good work!
Best regards,
Vignette Express Team
Very quick to receive
7 August 2026
Reply from Vignette Express
Dear Customer,
Thank you for your positive review! We’re delighted to hear that you received your e-vignette quickly.
We appreciate your feedback and wish you a safe and pleasant journey.
Kind regards,
Vignette Express Team
To get the vignette was very fast
To get the vignette was very fast. Maybe maximum 30 minutes. Very good service!
7 August 2026
Reply from Vignette Express
Dear Customer,
Thank you very much for your wonderful review!
We're delighted to hear that you received your e-vignette so quickly and that you were satisfied with our service. Your kind words mean a lot to our team.
We wish you a safe and enjoyable journey, and we look forward to assisting you again in the future.
Kind regards,
Vignette Express Team
Fast and easy.
6 August 2026
Reply from Vignette Express
Dear Customer,
Thank you for your kind review!
We're pleased to hear that you found the process fast and easy. Providing a simple and efficient service is always our goal.
We appreciate your feedback and wish you a safe journey!
Kind regards,
Vignette Express Team
The vignette was easy to get on the…
The vignette was easy to get on the internet, the form was easy to fill in and it was delivered very vast.
5 August 2026
Reply from Vignette Express
Dear Customer,
Thank you for your kind review!
We're delighted to hear that you found the ordering process easy and that your e-vignette was delivered very quickly. Providing a fast and user-friendly service is our priority.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Vignette Express
Ordering a Czech online vignette was hassle-free, and the payment methods were secure. Many thanks.
5 August 2026
Reply from Vignette Express
Dear Customer,
Thank you for your wonderful review!
We're delighted to hear that ordering your Czech e-vignette was hassle-free and that you found our payment process secure. Providing a smooth and reliable experience is always our goal.
Thank you for choosing our service. We wish you a safe and enjoyable journey!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found our service quick and efficient. Providing a fast and reliable experience for our customers is always our priority.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found the booking process easy and that your vignette was activated quickly. Providing a fast and convenient service is our goal.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Very convenient handling and execution of the purchase!
Very convenient online purchase and delivery of the vignette!
4 August 2026
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found the online purchase process convenient and that your vignette was delivered smoothly. We always aim to make the ordering experience as simple and efficient as possible.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
FRAUD/SCAM SERVICE
I highly advise everyone to stay away from Vignette Express (Netgo Sp. z o.o.). I purchased a 7-day Bulgarian vignette on August 3, 2026. My payment was completed and confirmed at 18:00.
However, this company failed to process my order instantly. They delayed activating my vignette in the official Bulgarian system until 19:20! Because of their unacceptable 1 hour and 20-minute delay, the BG Toll cameras recorded my vehicle at 19:00 as "driving without a valid vignette."
When I reached the border exit the next day, the authorities stopped me and forced me to pay a 46.50 EUR (90.95 BGN) compensatory penalty fee because of this company's incompetence.
To make matters worse, I realized I paid 26 EUR to Vignette Express for a 7-day vignette that officially costs only 10 EUR on the Bulgarian government's website. They take a massive commission for a service they cannot even deliver on time.
3 August 2026
Reply from Vignette Express
We are sorry to hear about your experience. Vignette Express is an independent service provider, and our service fees and total price are displayed during the purchase process.
However, the activation delay and the penalty you describe are matters we take seriously. Please contact us at support@vignetteexpress.com with your order number and proof of the penalty payment so that we can investigate the exact registration timeline and review your case individually.
VignetteExpress Team
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