Vignette Express Reviews 

3,001
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally fast service, noting that successfully securing a digital vignette takes only a few minutes alongside prompt email confirmations. People consistently find the web interface very intuitive, clean, and extremely easy to navigate when placing a quick online order. Some reviewers were definitely not happy with the overall pricing, mentioning that additional service and processing fees are quite expensive compared to standard official costs. Many consumers frequently pointed out that these heavy extra charges significantly increase the overall amount paid for their short-term travel tickets.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the website is easy to use, uncomplicated,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is very convenient, easy to... See more

Response time

Users describe satisfaction with response time, highlighting extremely fast vignette activation and prompt... See more

Price

Customers expressed strong dissatisfaction regarding high prices, noting that service fees often more than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. E-commerce service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,001)

1,518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience

Second time I use it. Everything worked perfectly

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your excellent review!

We're delighted to hear that this was your second time using our service and that everything worked perfectly again. We truly appreciate your continued trust and support.

We look forward to assisting you again in the future and wish you safe travels!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast - after 10 Minutes Vignette was activated

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your great review!

We're pleased to hear that your vignette was activated quickly and that you had a fast and smooth experience with our service.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Very pleasent experience

Very pleasent experience. Straight forward and fast.

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your excellent review!

We're delighted to hear that you had a pleasant experience and found our service straightforward and fast. We always aim to make the ordering process as simple and convenient as possible.

We appreciate your feedback and wish you a safe and enjoyable journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and efficient

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found our service fast and efficient. Your feedback is greatly appreciated and motivates us to continue providing a smooth and reliable experience.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy!

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our service fast and easy. Providing a simple and efficient experience for our customers is always our goal.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Uncomplicated

Uncomplicated. Only the behavior with Link.com is not really serious.

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found our service uncomplicated. We appreciate your comment regarding the payment process and will take your feedback into consideration as we continue to improve our service.

Thank you for choosing Vignette Express, and we wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our guidance helpful and our service fast. Providing clear information and an efficient experience is very important to us.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette immediately. We always strive to provide a quick and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

fast registration but not cheap

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found the registration process fast and convenient. We also appreciate your comments regarding the pricing.

Please note that the final price consists of the official vignette fee set by the relevant authorities and our service fee for processing the order, providing customer support, and ensuring a smooth online application process.

We value your feedback and will continue working to provide a clear and reliable service for our customers.

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy to apply and fast authorization

Easy to apply and fast authorization

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found the application process easy and that the authorization was completed quickly. We always aim to provide a simple and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast

Took 5 min from payment to receiving mail.

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette just a few minutes after completing the payment. We always strive to provide a quick and efficient service so our customers can continue their journey without delay.

We appreciate your feedback and wish you a safe and pleasant trip!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Everything was ok

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that everything went well and that you were satisfied with our service. Your feedback is greatly appreciated.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that your order was processed quickly. We always aim to provide a fast and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy and fast

4 July 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that you found our service easy and fast. We always aim to make the ordering process as simple and efficient as possible.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic review!

We're happy that everything worked perfectly on your first try.

Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found the process easy to follow and complete.

We appreciate your feedback and wish you a safe and enjoyable journey.

Vignette Express Team

Rated 5 out of 5 stars

Efficiency

The answer to ly demande was easy and fast

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that your request was handled quickly and that the process was easy for you.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 5 out of 5 stars

Fast reaction.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you were satisfied with our quick response time. Providing fast and reliable support is very important to us.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 4 out of 5 stars

Fast but expensive...

Fast but expensive.... Booking directly is much cheaper

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concerns regarding the price. Our service includes additional support, order processing, verification of vehicle details, and customer assistance, which are reflected in the service fee displayed during the checkout process.

We appreciate your review and are glad to hear that the booking process was fast and smooth.

Vignette Express Team

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