I have purchased wine from many online stores but this company is by far the best. It is now some time I have been using them and have never been disappointed. I had occasion to inform them of a cor... See more
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Drank a great wine in a NY restaurant on a Friday evening, ordered some the following morning for delivery to home in England - delivered with care by the following Thursday. This is one of many purch... See more
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Wow, ordered Italian wine (located in Italy) on 24th Jan, delivered to our door 29th January. They used Fedex so you can see it on its journey. No taxes or additional fees to be paid. Result = wi... See more
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I have used vino.com for a while now I feel I am a loyal customer I only drink champagne the choice they have is excellent and I do not feel ripped off with the pricing the delivery is spot on when y... See more
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Company details
About VINO.COM
Written by the company
- English version follows Italian text -
Vino.com, migliore enoteca online d'Italia 2021-2025, è stata fondata nel 2014 in Toscana. Vanta un catalogo con più di 8000 etichette di vini rossi, bianchi, rosé, Champagne, Spumanti e distillati delle aziende più importanti e di tante realtà emergenti.
Su Vino.com, potrai selezionare i tuoi vini preferiti in modo rapido e intuitivo, acquistare in tutta sicurezza e ricevere comodamente a casa o ovunque ti trovi, le bollicine ideali per un after-work, i bianchi perfetti per un aperitivo, i rossi importanti per una cena speciale e gli Champagne e le bollicine più trendy da stappare con gli amici.
Oltre all'Italia, Vino.com spedisce in Austria, Belgio, Danimarca, Finlandia, Francia, Germania, Monaco, Paesi Bassi, Regno Unito, Spagna, Svezia e Svizzera.
- English version -
Vino.com, recognised as Italy's Best Online Wine Shop from 2021 to 2025, was founded in 2014 in Tuscany. It boasts a catalogue featuring over 8,000 labels, including red, white, rosé and sparkling wines, Champagne and spirits from renowned producers and emerging wineries.
On Vino.com, you can quickly and intuitively select your favorite wines, purchase them securely, and have them delivered right to your doorstep or wherever you are. Discover the perfect sparkling wines for an after-work gathering, crisp whites for an aperitif, bold reds for a special dinner, and the trendiest Champagnes and bubbles to pop open with friends.
In addition to Italy, Vino.com ships to Austria, Belgium, Denmark, Finland, France, Germany, Monaco, the Netherlands, Sweden, Spain, Switzerland, and the UK.
Vino.com, migliore enoteca online d'Italia 2021-2025, è stata fondata nel 2014 in Toscana. Vanta un catalogo con più di 8000 etichette di vini rossi, bianchi, rosé, Champagne, Spumanti e distillati delle aziende più importanti e di tante realtà emergenti.
Su Vino.com, potrai selezionare i tuoi vini preferiti in modo rapido e intuitivo, acquistare in tutta sicurezza e ricevere comodamente a casa o ovunque ti trovi, le bollicine ideali per un after-work, i bianchi perfetti per un aperitivo, i rossi importanti per una cena speciale e gli Champagne e le bollicine più trendy da stappare con gli amici.
Oltre all'Italia, Vino.com spedisce in Austria, Belgio, Danimarca, Finlandia, Francia, Germania, Monaco, Paesi Bassi, Regno Unito, Spagna, Svezia e Svizzera.
- English version -
Vino.com, recognised as Italy's Best Online Wine Shop from 2021 to 2025, was founded in 2014 in Tuscany. It boasts a catalogue featuring over 8,000 labels, including red, white, rosé and sparkling wines, Champagne and spirits from renowned producers and emerging wineries.
On Vino.com, you can quickly and intuitively select your favorite wines, purchase them securely, and have them delivered right to your doorstep or wherever you are. Discover the perfect sparkling wines for an after-work gathering, crisp whites for an aperitif, bold reds for a special dinner, and the trendiest Champagnes and bubbles to pop open with friends.
In addition to Italy, Vino.com ships to Austria, Belgium, Denmark, Finland, France, Germany, Monaco, the Netherlands, Sweden, Spain, Switzerland, and the UK.
Contact info
Via del Tiratoio 1, 50124, Firenze, Italy
- support@vino.com
- vino.com
4.9
Excellent
14K reviews
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Reply from VINO.COM
Hi Audrey,
thank you so much for your kind words!
We’re really happy to hear that your order arrived quickly and in perfect condition — that’s exactly how we want every delivery from VINO.COM to be.
Looking forward to seeing you again soon for your next discovery 🍷
Cheers
Sara
Reply from VINO.COM
Hi Gemma,
thank you for your kind words!
We’re delighted that you appreciated our communication and efficient delivery — we’re always here to make your experience with VINO.COM seamless and enjoyable.
Looking forward to your next visit!
Warm regards,
Eleonora
Excellent service!
17 December 2025
Reply from VINO.COM
Hi Adam,
thank you so much for your kind words!
We’re thrilled to hear that you were happy with our service. We hope to welcome you back soon on VINO.COM for more excellent wine experiences.
Warm regards,
Eleonora
Always know to satisfy clients with good quality wine, un best time!
As soon as I finished the order and transaction, I received notifications. I was a little disappointed to realize that some wines were not in stock, but immediately the next day I was notified that the wines were packaged and ready for delivery. My great joy was that I received the delivery 2 days before the indicated deadline and becausewas 2 differentordersthey came sameday same time. Being gift wines, through Vino.com I was able to make a special gift to a big Italian fun of wines, in time and quality. thank you!
15 December 2025
Reply from VINO.COM
Dear Olesea,
thank you so much for your detailed and thoughtful feedback!
We're truly pleased that, despite a moment of initial uncertainty, everything turned out perfectly – with early delivery, well-synced shipments, and a beautiful gift delivered on time.
Ensuring quality and reliability is our daily commitment at VINO.COM, and your experience confirms how much care we put into every order.
We hope to assist you again soon, for more special moments and wine discoveries!
Warm regards,
Eleonora
Great selection of vines
Great selection of vines, free delivery option. Items arrived in time !
13 December 2025
Reply from VINO.COM
Hi Silvio,
thank you so much for your kind feedback!
We’re glad to hear that you enjoyed our wine selection and appreciated the free delivery option. Timely delivery is something we truly strive for, so it’s great to know everything went smoothly.
We look forward to seeing you again soon on VINO.COM!
Warm regards,
Eleonora
Reply from VINO.COM
Hello and thank you for your kind words!
We’re delighted to hear you enjoyed both the quality of our products and the speed of delivery — that’s exactly what we aim for at VINO.COM.
We look forward to welcoming you back soon for more great wines and a seamless shopping experience.
Warm regards,
Eleonora
Good experience!!
12 December 2025
Reply from VINO.COM
Hi Daniele,
Thank you for your kind feedback!
We’re so glad you had a good experience – that’s exactly what we aim for at VINO.COM.
We hope to welcome you back soon for more wine discoveries!
Cheers,
Eleonora
Reply from VINO.COM
Hi Michele,
Thank you for your kind words! We're really glad to know you appreciated the speed and quality of our service.
We look forward to seeing you again on VINO.COM – there’s always something new to discover among our curated selection!
Cheers,
Eleonora
Reply from VINO.COM
Dear Bob,
Thank you for your trust! We completely understand your initial hesitation – ordering wine across borders can feel uncertain. That’s why we’re especially glad to hear your experience with VINO.COM turned out to be excellent, from the smooth ordering process to the punctual delivery and, most importantly, the wine itself.
We hope to be your trusted source for wine again soon!
All the best,
Antonio
Reply from VINO.COM
Hi Carlo,
Thank you for your kind words! We're delighted to hear you appreciated the high quality and our fast, door-to-door delivery service.
We look forward to welcoming you back on VINO.COM for your next order!
Warm regards,
Eleonora
Excellence
As always, perfect execution of my order. Vino.com remains the best site for Italian, wines. I just wish loyal customers would be better rewarded as was suggested in a mail quite some time ago. Now there seems to be no difference between once-off and regular customers.
5 December 2025
Reply from VINO.COM
Dear Hubertus,
Thank you so much for your continued trust and kind words – we’re truly honoured to be your go-to site for Italian wines.
Regarding your note about rewarding loyalty: we're happy to let you know that you are already enrolled in our fidelity programme, and you've accumulated quite a few points! You can view your current balance by logging into your account and clicking on "My Fidelity Card". These points can be used towards future purchases.
We’re always working to improve the way we value our regular Customers, and your feedback is a valuable reminder.
Looking forward to welcoming you back soon on VINO.COM!
Warm regards,
Eleonora
Snelle en correcte service
4 December 2025
Reply from VINO.COM
Hoi Wilfried,
bedankt voor je korte maar krachtige review. We doen er alles aan om onze service snel en betrouwbaar te houden, dus fijn om te horen dat je dat zo hebt ervaren.
Tot de volgende keer bij VINO.COM!
Sara
Klantenservice
Lipstick champagne bottle gift
Lovely item special addition champagne in a lipstick container .it was a positive experience and good communication throughout and very quick delivery . It was packaged really well and came perfect .I will definitely use these again in the future . They do have some nice quirky bottles of wines that are hard to get else where . We will enjoy the champagne at christmas and would definitely recommend vino . Many thanks 😊
4 December 2025
Reply from VINO.COM
Hi Teresa,
thank you so much for this lovely and detailed review. We're thrilled you enjoyed the lipstick-shaped champagne bottle, it’s one of those special finds we love to feature at VINO.COM.
We’re especially happy to know everything arrived safely and that the overall experience was smooth and satisfying.
We look forward to helping you discover more unique bottles. Enjoy your Christmas toast and see you again soon!
Christian
Head of Sales and Catalogue
Reply from VINO.COM
Hi Federico,
thank you for your kind words. We are delighted that both our wine selection and delivery speed met your expectations.
We look forward to welcoming you again on VINO.COM for more great wines and a smooth shopping experience.
Christian
Vino.com just does what you need
Vino.com just does what you need. No social media nonsense like vivino and it works fast, effective and on time.
The variation of wines is really good.
4 December 2025
Reply from VINO.COM
Dear Alejandro,
thank you for your thoughtful words. At VINO.COM, we have chosen a clear path: focusing on quality, simplicity and a direct relationship with our Customers.
We’re pleased to know that this approach resonates with you and that you appreciate both the efficiency of our service and the diversity of our wine catalogue.
We hope to keep earning your trust, one great bottle at a time.
Andrea Nardi-Dei – Chief Executive Officer
fast & nice price
30 November 2025
Reply from VINO.COM
Hi Paul,
thank you for your short but lovely feedback!
We’re glad to hear you appreciated both our delivery speed and our pricing: that’s exactly what we aim for.
We look forward to seeing you again soon on VINO.COM!
Eleonora – Customer Service
Sourced a rare vermouth
Sourced a rare vermouth, packaged and delivered to our door. Great service.
21 November 2025
Reply from VINO.COM
Hi Matthew,
thank you for your great feedback!
We’re thrilled you found that rare vermouth with us and that everything – from packaging to delivery – went smoothly.
We look forward to helping you discover even more unique bottles on VINO.COM soon!
Eleonora – Customer Service
Reply from VINO.COM
Hello,
thank you so much for your kind words!
We're proud to be your go-to source for Italian wines and happy to hear that your delivery arrived quickly and perfectly.
We look forward to welcoming you back soon on VINO.COM to discover even more excellent bottles!
Eleonora
The Wine Shop that keeps make me happier 🍷🥰
I’ve ordered from Vino.com multiple times now, and every experience has been absolutely perfect. Deliveries are smooth, the offers are incredible, and I’ve never had a single issue with any order. I even received an unexpected gift once — such a thoughtful surprise that made the experience even more special 🤗
Now that I’ve become an Amarone della Valpolicella lover, I’m pretty sure this relationship with Vino.com is here to stay. Exceptional service, amazing selection, and a team that truly cares. Highly recommended! 🍷✨
17 November 2025
Unprompted review
Reply from VINO.COM
Dear Emmanuel,
your words are pure joy to read – thank you for turning your trust in VINO.COM into such an enthusiastic celebration of what we aim to offer!
It’s a pleasure to know that our selection, logistics and offers have met your expectations time and again, and that little surprise along the way made it even better 🍷😊
As for Amarone della Valpolicella: welcome to the club! It's one of the iconic appellations in our catalogue, and we’re proud to source it directly from producers who share our love for quality and authenticity.
We look forward to many more orders together — and to keeping you happy, sip after sip.
Antonio
Chief Operations Officer
Exceptional Client Service
I never actually received my order due to the failure of the delivery company but the customer service thereafter was exceptional. Martina offered solutions and even although I opted for a refund, she maintained the same professional contact throughout and the refund duly arrived. I wiil try again soon!
13 November 2025
Unprompted review
Reply from VINO.COM
Dear James,
thank you for your thoughtful and generous words. While we regret that the delivery didn’t go as planned, we’re proud to know that Martina was able to support you with clarity, empathy and professionalism throughout the process.
Even when things don’t go as expected, we aim to turn each experience into a reason to return. We look forward to welcoming you again soon on VINO.COM – and we’ll be ready to get it right next time.
Antonio – Chief Operating Officer
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