Vintage Tub Reviews 

224
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I am having a ginormous tub delivered and they sent it on a carrier that has one guy who just dropped it off in the yard. This is a bitter end to an otherwise good process. Whyyyyyy????

Rated 5 out of 5 stars

The shower kit seems to be of high quality and I expect to get many years of service from it. Instructions were sparse, but the work does require plumbing skills, and unless you're an accomplished han... See more

Rated 3 out of 5 stars

ordered kitchen faucet on line . It was processed and shipped very quickly per your advertised delivery. Good job. I hired a professional plumber to inspect package of components and install the... See more

Rated 4 out of 5 stars

We have used Vintage Tub for our home and one of our rental properties. We love the quality of the products, but it’s really hard to get the proper replacement parts when needed. The woman that answer... See more

Company details

  1. Plumber
  2. Home Furniture Shop

Written by the company

Vintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

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3.4

All reviews

(224)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow - Exceptional

Wow. I had no idea you could receive an exceptional faucet like this! Although receiving ours took a while, it was hand-wrapped in cloth to protect it. (Who does that??)

Our interior decorator recommended Vintage Tub and I got the bathtub faucet of my dreams!

27 February 2019
Unprompted review
Rated 5 out of 5 stars

excellent product, excellent service

We bought the slipper tub package with attached faucet and we could not be any happier. Everything arrived in perfect order, packaged correctly and seeing that we live on the West coast in a good amount of time. All the components are excellent quality and the workmanship is very good. I wanted to wait to actually use the product before I wrote a review and I can say the tub is great. I would recommend getting the plastic overflow controller. The tub is fairly narrow and might not be good for an overweight person but I am 5'9" and it works well for me. In comparison with identical tubs at Home Depot, the Vintage tub was at least $400 cheaper. Instructions are easy to follow and we used liquid nails to secure the tub to our new tile floor. Bravissimo Vintage tub.

15 February 2019
Unprompted review
Rated 5 out of 5 stars

Tub is beautiful

Tub is beautiful, well made and delivery went as stated, this is our second tub purchased from vintage both were hassle free and good experiences!

Mark Downen

14 February 2019
Unprompted review
Rated 1 out of 5 stars

Abysmal customer service experience

If you are not a 100% sure do not buy from Vintage Tub. Some unexpected changes came about during my renovation, and I decided to upgrade my tub. Now I will have to spend over $600.00 to send the tub back to them and they don’t even help make arrangements with the freight company. As a business they should plan for this contingency specially when you are buying things online.
I am still upgrading, but I decided to go with Signature Hardware. Their customer service is first rate, if I had the same problem with SI I would have only have to pay $175.00 and they would have arranged everything with the freight company. Signature hardware is a little more expensive but totally worth it, because the most important thing for them is to make the customer happy.

12 February 2019
Unprompted review
Rated 5 out of 5 stars

Customer service at its best!!!

Customer service at its best!!!
I began placing my order online but had some questions so I used the live chat option. The gentleman responded to me immediately and was a huge help. He did ask me to call the company to complete the order as there was a pricing question he could not find an answer to. I spoke with Jennifer L, an inside sales rep. and could not have been happier. I have been in touch with Jennifer several times since the order was placed ( to make adjustments and changes) each time it was a simple, stress free experience.  It is a real pleasure dealing with Jennifer and with Vintage Tub & Bath. She is by far the most considerate, caring, efficient sales representative i have ever done business with. My order will be delivered in February, I will update this review with a product comment then.
Update.... My tub, faucet and all the hardware came and I could not be happier!!! It is absolutely beautifully crafted, the detail in the tub feet are simply beautiful and the porclin levers are gorgeous!!! Everything was carefully packaged and well protected. The gentleman that delivered it was friendly , helpful and patient while we unpacked and inspected the tub. From start to finish this has been an enjoyable, stress free experience. We are delighted with Vintage Tub &Bath and we highly recommend them

10 February 2019
Unprompted review
Rated 4 out of 5 stars

Late arrival, great tub!

It took nearly 2 months for the tub to arrive. Postponed my bathroom reno significantly. I was notified the shipping was postponed but that was way too long a wait. That being said, the tub arrived perfect, it is beautiful and very well made. Great directions on the website for installing the feet.
I also purchased the drain assembly from Vintage tub and it was right on time.
If I didn't have a timeline to meet I would for sure purchase from Vintage Tub again.

28 January 2019
Unprompted review
Rated 5 out of 5 stars

Nice tub

Arrived on time, was exactly what we thought we ordered.

Looks great!

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Ordering and delivery went well

Ordering and delivery went well. After comparison shopping, this company had best prices and shipping/delivery times. I would do business with them again.

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Large selection of quality merchandise

Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Farm house sink

Great place they kept us informed and up to date shipping was great package was well packed and received on time

25 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Tub Love it

Received our tub crated in December just now opened it and it’s perfect 👌🏻 we just set it up in our newly remodeled bathroom and it looks so beautiful. Vintage tubs was so great so easy to deal with. Doris was the best. Friendliness, most gracious customer service we ever received. I will be back to post photos ..... stay turned. 😊

25 January 2019
Unprompted review

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