I am having a ginormous tub delivered and they sent it on a carrier that has one guy who just dropped it off in the yard. This is a bitter end to an otherwise good process. Whyyyyyy????
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See what reviewers are saying
The shower kit seems to be of high quality and I expect to get many years of service from it. Instructions were sparse, but the work does require plumbing skills, and unless you're an accomplished han... See more
ordered kitchen faucet on line . It was processed and shipped very quickly per your advertised delivery. Good job. I hired a professional plumber to inspect package of components and install the... See more
We have used Vintage Tub for our home and one of our rental properties. We love the quality of the products, but it’s really hard to get the proper replacement parts when needed. The woman that answer... See more
Company details
Written by the company
Vintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.
Contact info
395 Oak Hill Road, 18707, Mountain Top, United States
- 877-868-1369
- customerservice@vintagetub.com
- vintagetub.com
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Wow - Exceptional
Wow. I had no idea you could receive an exceptional faucet like this! Although receiving ours took a while, it was hand-wrapped in cloth to protect it. (Who does that??)
Our interior decorator recommended Vintage Tub and I got the bathtub faucet of my dreams!
excellent product, excellent service
We bought the slipper tub package with attached faucet and we could not be any happier. Everything arrived in perfect order, packaged correctly and seeing that we live on the West coast in a good amount of time. All the components are excellent quality and the workmanship is very good. I wanted to wait to actually use the product before I wrote a review and I can say the tub is great. I would recommend getting the plastic overflow controller. The tub is fairly narrow and might not be good for an overweight person but I am 5'9" and it works well for me. In comparison with identical tubs at Home Depot, the Vintage tub was at least $400 cheaper. Instructions are easy to follow and we used liquid nails to secure the tub to our new tile floor. Bravissimo Vintage tub.
Tub is beautiful
Tub is beautiful, well made and delivery went as stated, this is our second tub purchased from vintage both were hassle free and good experiences!
Mark Downen
Abysmal customer service experience
If you are not a 100% sure do not buy from Vintage Tub. Some unexpected changes came about during my renovation, and I decided to upgrade my tub. Now I will have to spend over $600.00 to send the tub back to them and they don’t even help make arrangements with the freight company. As a business they should plan for this contingency specially when you are buying things online.
I am still upgrading, but I decided to go with Signature Hardware. Their customer service is first rate, if I had the same problem with SI I would have only have to pay $175.00 and they would have arranged everything with the freight company. Signature hardware is a little more expensive but totally worth it, because the most important thing for them is to make the customer happy.
Customer service at its best!!!
Customer service at its best!!!
I began placing my order online but had some questions so I used the live chat option. The gentleman responded to me immediately and was a huge help. He did ask me to call the company to complete the order as there was a pricing question he could not find an answer to. I spoke with Jennifer L, an inside sales rep. and could not have been happier. I have been in touch with Jennifer several times since the order was placed ( to make adjustments and changes) each time it was a simple, stress free experience. It is a real pleasure dealing with Jennifer and with Vintage Tub & Bath. She is by far the most considerate, caring, efficient sales representative i have ever done business with. My order will be delivered in February, I will update this review with a product comment then.
Update.... My tub, faucet and all the hardware came and I could not be happier!!! It is absolutely beautifully crafted, the detail in the tub feet are simply beautiful and the porclin levers are gorgeous!!! Everything was carefully packaged and well protected. The gentleman that delivered it was friendly , helpful and patient while we unpacked and inspected the tub. From start to finish this has been an enjoyable, stress free experience. We are delighted with Vintage Tub &Bath and we highly recommend them
One of the best decisions I have made
One of the best decisions I have made. Customer service was amazing. Had one issue that was addressed in a timely manner and now the tub is installed. Thank you.
Was a pleasure doing business with…
Was a pleasure doing business with them. Website was simple to navigate. Was a pleasure doing business.
The tub is beautiful
The tub is beautiful. Haven't gotten it installed yet as it arrived sooner than expected.
Ur employee Mimi is simply the best U…
Ur employee Mimi is simply the best U need to give her a big bonus and try to clone her too
Great people to work with
Excellent product at reasonable price
Excellent product at reasonable price
Great customer service
Late arrival, great tub!
It took nearly 2 months for the tub to arrive. Postponed my bathroom reno significantly. I was notified the shipping was postponed but that was way too long a wait. That being said, the tub arrived perfect, it is beautiful and very well made. Great directions on the website for installing the feet.
I also purchased the drain assembly from Vintage tub and it was right on time.
If I didn't have a timeline to meet I would for sure purchase from Vintage Tub again.
Great product and great customer…
Great product and great customer service!
Nice tub
Arrived on time, was exactly what we thought we ordered.
Looks great!
Ordering and delivery went well
Ordering and delivery went well. After comparison shopping, this company had best prices and shipping/delivery times. I would do business with them again.
Large selection of quality merchandise
Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product
Farm house sink
Great place they kept us informed and up to date shipping was great package was well packed and received on time
My first time using a bidet and I like it
Items came fast and as ordered
Items came fast and as ordered. Selection is the best!
Excellent Tub Love it
Received our tub crated in December just now opened it and it’s perfect 👌🏻 we just set it up in our newly remodeled bathroom and it looks so beautiful. Vintage tubs was so great so easy to deal with. Doris was the best. Friendliness, most gracious customer service we ever received. I will be back to post photos ..... stay turned. 😊
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