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Review summary

Created with AI, based on recent reviews

Considering 1,049 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often praising its quality and comfortable fit, especially for those with smaller ears or who sleep on their side. Many found the sound quality to be excellent and the user experience, including ease of connection and discreet design, to be highly satisfactory. However, some customers experienced issues with delivery services, noting slower than expected times or problems with receiving their orders. A few people also felt that the audio quality was not up to par, describing it as standard or even poor, and some encountered faulty products or difficulties with the earbuds connecting properly.

What people talk about most

Product

Customers had positive experiences with product, particularly praising the comfortable fit for small ears and... See more

Quality

People report positive experiences with quality. Many customers praise the great sound, clear audio, and... See more

User experience

Consumers find the user experience to be positive, particularly praising the comfort and fit of the earbuds.... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers experienced quick delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising the ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely love both sets of earbuds. I especially love the Drift earbuds. I actually fell asleep with them in and only took them out when I woke up. All the other "side sleeper" earbuds were so unc... See more

Company replied

Rated 4 out of 5 stars

They're very comfortable. I wear earbuds all day (addicted to audiobooks) and depend on a quick pause so I can interact with those around me, and I was puzzled until I started rummaging through th... See more

Company replied

Rated 5 out of 5 stars

I ordered the Air and Drift buds on the offer buy one get one free and so pleased i did , these are two different styles of buds and well worth buying. Both sets are so easy to connect to your pho... See more

Company replied

Rated 5 out of 5 stars

Was skeptical as I’ve had issues with small earbuds still falling out as I’ve got rather small ear canals but these fit really well. Maybe not great if you’ve got big ear canals but I can’t speak for... See more

Company replied


Company details

  1. Home audio shop
  2. Home Theatre Shop

Written by the company

VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

I'm very excited to get them so I can…

I'm very excited to get them so I can try them, BUT I haven't received my order yet. The shipping definitely takes a very long time. I ordered them on 4/28, today is 5/18 and still haven't received them. But excited to get them nonetheless!

18 May 2026
Unprompted review
VionB logo

Reply from VionB

Hi, thank you for your feedback and for your patience. We’re very sorry for the delay with your order. Unfortunately, we’re unable to locate your order details from your review alone. We’ll be sending you a Request Information form shortly — once completed, our support team will be able to look into this for you and provide an update as quickly as possible. We truly appreciate your patience and excitement for your order!

Emma, VionB Team

Rated 5 out of 5 stars

I love these!!!

I love these! They’re so easy to set up and then you forget they’re even in your ear.

16 May 2026
Unprompted review
VionB logo

Reply from VionB

Hi, thank you so much for your amazing review!
We’re thrilled to hear the setup was easy and that the earbuds are so comfortable you forget they’re even there — that’s exactly what we designed them for.

Emma, VionB Team

Rated 5 out of 5 stars

Didn’t know what to expect with these…

Didn’t know what to expect with these earbuds but I have to say they really are great. They charge quick, they last long, the small size is a perfect fit, and they actually sound really great. I’m impressed 👍

8 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your thoughtful review, Robert! We’re thrilled to hear the earbuds exceeded your expectations. Knowing you’re enjoying the comfort, sound quality, and battery life truly means a lot to us. Thanks again for your support and for giving them a try!

Emma, VionB Team

Rated 1 out of 5 stars

Don’t Bother

I ordered BOGO. That should have been my first red flag. But they arrived in a reasonable amount of time. Both sets were total duds, wouldn’t charge, would not connect to my phone. Their website said you can’t send back for refund without their approval. So after three emails asking for approval went unanswered I filed a claim with my bank. And then magically I got an email from some dude named Kenny who wanted to check in and see how my experience was. I told “Kenny” what a sham this product is and that because they refused to answer I’ll let my bank handle it. “Kenny” also never answered but I got my money back. Lesson: don’t fall for the gimmick.

18 May 2026
Unprompted review
VionB logo

Reply from VionB

We’re sorry to hear about your experience and understand your frustration. Unfortunately, we’re unable to locate your order with the information provided in this review. We’ll be sending you a Request Information form shortly — once completed, our support team will be able to investigate your case further and assist you directly.

Emma, VionB Team

Rated 5 out of 5 stars

Checking out process was incredibly…

Checking out process was incredibly easy once I got my ear phones I fell in love great product and extremely comfortable to wear !

18 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your kind words, Gera! We’re so happy to hear the checkout process was smooth and that you’re loving your earbuds. Knowing they’re comfortable and enjoyable to wear truly means a lot to us. Thanks again for your support!

Emma, VionB Team

Rated 5 out of 5 stars

These are great ear buds

These are great ear buds. They fit well. The audio connects easil and the sound is great.

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your kind review. We’re thrilled to hear that the earbuds fit well, connect easily, and deliver great sound quality. Your feedback means a lot to us, and we’re so happy you’re enjoying your experience with VionB.

Emma, VionB Team

Rated 4 out of 5 stars

Ear buds fit

Ear buds fit. I have very small ears so this was a big deal. They’re easy to charge and work well for audiobooks.

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your review. We’re so happy to hear that the earbuds fit comfortably in your small ears and that they’ve been easy to use for your audiobooks. Creating earbuds that are simple, comfortable, and reliable for everyday listening was exactly our goal.

Emma, VionB Team

Rated 5 out of 5 stars

Love how tiny these Bluetooth ear buds are.

Love how tiny they are. They fit perfectly my small ears. I also love that the nozzle and ear piece fit in the opening of my ear canal. This allows clearer hearing of everything that I stream.

16 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your thoughtful review. We’re delighted to hear that the compact size fits your small ears so comfortably and that the design helps provide such a clear listening experience. Creating lightweight earbuds that feel natural while delivering great sound was exactly our goal.

Emma, VionB Team

Rated 5 out of 5 stars

I love my VionB

I love my VionB. They fit my ears perfectly and sound is great. I can use them while working and still here other people talking. I love them.

15 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your wonderful review. We’re so happy to hear that your VionB earbuds fit perfectly and provide the balance of great sound while still allowing you to stay aware of your surroundings during work. Knowing you’re loving them truly means the world to us.

Emma, VionB Team

Rated 5 out of 5 stars

Best ear buds ever

Best ear buds ever. The size is perfect and the sound clear. I think the price for such quality is an exceptionally great deal. Thank you.

14 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your amazing review. We’re thrilled to hear that the fit, sound clarity, and overall quality exceeded your expectations. Knowing you feel the earbuds offer great value truly means a lot to us. Thank you again for your support and kind words.

Emma, VionB Team

Rated 5 out of 5 stars

They're amazing

They're amazing. Wore for 2 hours first time and my ears never hurt. Sound quality good and easy pairing. I wish so much I would have got the skin tone color. The purple is quite obvious still.

16 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your thoughtful review. We’re thrilled to hear that the earbuds felt comfortable even after hours of wear and that the sound quality and pairing experience met your expectations. We also appreciate your feedback about the purple color visibility — our skin tone options were created exactly for a more discreet look, and your input is incredibly valuable to us.

Emma, VionB Team

Rated 5 out of 5 stars

I purchased these in earphones online…

I purchased these in earphones online because I am a side sleeper and I needed earphones that I could use to block out the noise of my neighbors that live upstairs. I was able to use the in earphones yesterday and they worked perfectly. My neighbors were having a very loud party at three in the morning. I put these in my ears with some white noise and I was able to sleep very comfortably (on my side) and with out hearing them partying I’ve gone through many in earphones for this purpose, but these are the first ones that actually work the delivery took a little bit longer than usual, but they were worth the wait.

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for taking the time to share such a detailed review. We’re incredibly happy to hear that the earbuds helped you sleep comfortably on your side and block out the noise from your neighbors. Knowing they made a real difference for your rest means so much to us. We also truly appreciate your patience with the delivery, and we’re glad they ended up being worth the wait.

Emma, VionB Team

Rated 5 out of 5 stars

My husband likes to sleep with music

My husband likes to sleep with music. Every morning, hes looking for for his earphones. The first night he used them, he loves them! The free pair I use at the gym.

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for sharing this lovely experience. We’re so happy to hear your husband is loving his earbuds for sleeping with music, and that you’re enjoying the free pair at the gym as well. Knowing they’re fitting into both of your daily routines means the world to us.

Emma, VionB Team

Rated 5 out of 5 stars

Everything was at it seemed on the…

Everything was at it seemed on the website with delivery and the product works great.

14 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your review. We’re so happy to hear that everything matched your expectations, from the delivery experience to the product itself. Your support means a lot to us, and we’re glad you’re enjoying your earbuds.

Emma, VionB Team

Rated 5 out of 5 stars

Ear buds that actually stay in!

The buy one get one free deal did it for me even though I was concerned they wouldn't be any good for me (I have trouble finding in-ear buds that stay in). They arrived fast and they actually fit and stay in! The sound quality is great as well

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for sharing your experience. We’re thrilled to hear the earbuds arrived quickly and fit securely, especially since finding comfortable in-ear earbuds has been difficult for you. It’s wonderful to know you’re also enjoying the sound quality and taking advantage of the buy one get one offer.

Emma, VionB Team

Rated 5 out of 5 stars

Most comfortable ears buds

These ears buds are the absolute most comfortable I've ever tried. I love that they fit snug in my ears, so I'm not worrying about them falling out. I have small ears so it's been hard to find ones that fit so perfectly & the sound & quality is top notch, as well.

4 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for this amazing review. We’re incredibly happy to hear that they fit your small ears so comfortably and securely. Creating earbuds that feel lightweight, snug, and high quality was exactly our goal, so your feedback truly means a lot to us.

Emma, VionB Team

Rated 4 out of 5 stars

They are nice, but...

I do like the ear buds and they are very lightweight. The left one falls out sometimes when I lean over. I can see where that will be a problem in the future since it will easy for it to get lost. Is there a way to keep them together if they fall?

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your honest feedback. We’re happy to hear you’re enjoying the lightweight feel of the earbuds. Since everyone’s ear shape is different, we recommend gently adjusting the fit and angle when inserting them for a more secure hold. At the moment they are designed as fully wireless earbuds, so they don’t attach together, but we truly appreciate your feedback and will share it with our team.

Emma, VionB Team

Rated 5 out of 5 stars

they actually fit my ears

they actually fit my ears. I am still learning how to answer phone calls with them as well as turning up the volume instead of using my phone for those two things. The sound is clear when I am talking and listening to music.

17 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your feedback! We’re so happy to hear they finally fit comfortably and that you’re enjoying the clear sound quality. It can take a little time getting used to the touch controls, but we’re glad you’re loving them so far.

Emma, VionB Team

Rated 5 out of 5 stars

I love these

I love these! I use them literally everyday. I use them at work, and they're more discrete because of their size, plus I ordered the skin tones and they blend in so well! I walk to and from work so I use them so so much. I believe the only time I haven't is when I'm asleep, although I have done that once lol! I absolutely recommend these to anyone, the only regret i have is not getting cases for my 2 pair

16 May 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for this amazing review.

We absolutely love hearing how naturally ViSound™ has become part of your everyday routine — from work to walks and even relaxing at home. We’re especially happy you’re loving the Skin Tones Edition and the discreet look they give.

Thank you again for your support and recommendation.

Emma, VionB Team

Rated 2 out of 5 stars

Poor shipping, controls don’t work

For headphones that are suppose to be great and worth as much money as I paid I would expect them to get here when they said they would be here. Changed the date of arrival twice and now they say Monday. Can’t give a true review until they get here. I would suggest changing who you ship with as well as not sending out emails to review your product when the customer hasn’t even received them yet.

Update: received them today. Connection to Bluetooth was easy. Like the fit and the color. Sound isn’t the best but they work. The controls however do not work. No matter how many times I tap, press, or hold the right earbud tap controls don’t work. Not worth the money I paid for these but they’ll do until I find something better.

16 May 2026
Unprompted review
VionB logo

Reply from VionB

Hi Stacey,

We’re very sorry for the frustration caused by the shipping delays and completely understand your disappointment.

At the moment, we’re unable to locate your order details from this review alone. We’ll be sending you a Request Information form shortly — once completed, our customer care team will be able to look into your order and assist you further as quickly as possible.

Thank you for your patience and for bringing this to our attention.

Emma, VionB Team

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