I absolutely love both sets of earbuds. I especially love the Drift earbuds. I actually fell asleep with them in and only took them out when I woke up. All the other "side sleeper" earbuds were so unc... See more
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Review summary
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They're very comfortable. I wear earbuds all day (addicted to audiobooks) and depend on a quick pause so I can interact with those around me, and I was puzzled until I started rummaging through th... See more
Company replied
I ordered the Air and Drift buds on the offer buy one get one free and so pleased i did , these are two different styles of buds and well worth buying. Both sets are so easy to connect to your pho... See more
Company replied
Was skeptical as I’ve had issues with small earbuds still falling out as I’ve got rather small ear canals but these fit really well. Maybe not great if you’ve got big ear canals but I can’t speak for... See more
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Company details
Written by the company
VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.
Contact info
254 Chapman Rd, Ste 208 #10558, 19702, Newark, United States
- +1 (302) 947-5315
- support@vionb.com
- vionb.com
4.1
Great
2k reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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Poor shipping, controls don’t work
For headphones that are suppose to be great and worth as much money as I paid I would expect them to get here when they said they would be here. Changed the date of arrival twice and now they say Monday. Can’t give a true review until they get here. I would suggest changing who you ship with as well as not sending out emails to review your product when the customer hasn’t even received them yet.
Update: received them today. Connection to Bluetooth was easy. Like the fit and the color. Sound isn’t the best but they work. The controls however do not work. No matter how many times I tap, press, or hold the right earbud tap controls don’t work. Not worth the money I paid for these but they’ll do until I find something better.
16 May 2026
Unprompted review
Reply from VionB
Hi Stacey,
We’re very sorry for the frustration caused by the shipping delays and completely understand your disappointment.
At the moment, we’re unable to locate your order details from this review alone. We’ll be sending you a Request Information form shortly — once completed, our customer care team will be able to look into your order and assist you further as quickly as possible.
Thank you for your patience and for bringing this to our attention.
Emma, VionB Team
The earbuds are exactly as described
The earbuds are exactly as described. They are very small and comfortable to wear. I use them at night to listen to music before bed and as a side sleeper, I can barely feel them. Really impressed with the sound quality too.
11 May 2026
Unprompted review
Reply from VionB
Thank you so much for your review.
We’re so happy to hear they feel comfortable, especially for side sleeping, and that you’re enjoying the sound quality too.
Thank you for sharing your experience.
Emma, VionB Team
Absolutely amazing
Absolutely amazing. Best earphones ever couldn’t wish for any more 100% plus over .❤️❤️❤️❤️❤️ You never regret buying these I now have 4 pairs I’ll never go back to Apple again or other makes . Come on buy them . 😊
17 April 2026
Unprompted review
Reply from VionB
Thank you so much for this incredible review.
Hearing that ViSound has become your go-to over every other brand truly means the world to us. We’re especially happy to know you loved them enough to come back for 4 pairs — that kind of support is something we never take for granted.
Thank you again for being part of the VionB family and for sharing your experience so passionately.
Emma, VionB Team
Crickets, VionB is awful
My card was charged for the purchase of the earbuds. Over a week later I ahve not received an order number or an update. I have written e mails, I have tried to call. Crickets. The promise of answer 24 to 48 hours is a lie.
16 May 2026
Unprompted review
Reply from VionB
Hi Ralf,
We’re truly sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our customers.
A member of our customer care team will personally reach out to you as soon as possible to review your order, provide an update, and make sure this is properly resolved for you.
Thank you for bringing this to our attention.
Emma, VionB Team
I love how small they are and actually…
I love how small they are and actually stay in. They don’t irritate my ears either. I’ve worn them an entire night sleeping while listening to white noise. And I’ve been able to keep the volume way lower than any other device.
10 May 2026
Unprompted review
Reply from VionB
Thank you so much for sharing your experience.
We’re so happy to hear that the comfort, secure fit, and lightweight feel made such a difference for you — especially for overnight wear. Knowing you could relax and sleep comfortably while keeping the volume lower truly means a lot to us.
Thank you again for your support and for being part of the VionB family.
Emma, VionB Team
Worst customer service ever!
If I could give this company 0 stars I would. I ordered the drift and they don’t fit my ears properly. I emailed customer service to start a return so I could purchase the smaller air-ultra light instead. Never heard back. Got an email from someone named Kenny who claimed to be a co-founder trying to get me to buy the smaller ones and “if you’ve got a specific question, just hit reply. I read every email”. So I replied to Kenny , never heard back. Tried filling out the customer service form on the website, still no response. Called the phone number and got a standard message to email them. Tried one more time to email and still have not heard anything. This has been going on for over a month with absolutely no response from VionB and their so called 60 day money back guarantee. My advice is to stay away from this company!
16 May 2026
Unprompted review
Reply from VionB
Hi Holly,
We’re truly sorry to hear about your experience and completely understand your frustration. This is absolutely not the level of service we want anyone to have with VionB.
A member of our customer care team will personally reach out to you to review your case, assist with your return request, and help find the best solution for you as quickly as possible.
We genuinely appreciate you bringing this to our attention and the opportunity to make things right.
Emma, VionB Team
The buds fit my small ears perfectly
The buds fit my small ears perfectly, sound great and totally comfortable
16 May 2026
Unprompted review
Reply from VionB
Thank you so much for your kind words.
We’re so happy to hear the fit feels perfect and that you’re enjoying both the comfort and sound quality of your ViSound earbuds. Creating earbuds that feel effortless to wear every day is exactly what we designed them for.
Thank you again for your support and for sharing your experience with us.
Emma, VionB Team
I ordered the Air and Drift buds on the…
I ordered the Air and Drift buds on the offer buy one get one free and so pleased i did , these are two different styles of buds and well worth buying.
Both sets are so easy to connect to your phone Ipad computer.and so comfortable to wear and their performance is second to none.with a great choice of colours
I would definitely recommend these to anyone considering ordering.
The delivery service was great with continuous updates
7 May 2026
Unprompted review
Reply from VionB
Thank you so much for your amazing review, Dee! We love hearing how much you’re enjoying both the Air and Drift earbuds and that the Buy One Get One offer let you experience both styles. It’s great to know the comfort, easy connectivity, color options, and overall performance all met your expectations. We also truly appreciate your kind words about the delivery updates. Thank you again for your support and recommendation — it means a lot to our team!
Emma, VionB Team
I absolutely love both sets of earbuds
I absolutely love both sets of earbuds. I especially love the Drift earbuds. I actually fell asleep with them in and only took them out when I woke up. All the other "side sleeper" earbuds were so uncomfortable I couldn't get comfortable.
12 May 2026
Unprompted review
Reply from VionB
Thank you so much for your thoughtful review, Laura! We’re especially happy to hear the Drift earbuds helped you finally sleep comfortably on your side. That’s exactly what they were designed for! Knowing they stayed comfortable enough for you to fall asleep wearing them truly means a lot to us. Thanks again for your support and for sharing your experience with others!
Emma, VionB Team
Comfort is key!
I have always had bad experiences with earbuds. It didn't matter that they came with different size tips, they were always uncomfortable. When I came across these, I was really curious because I have small ear canals and I find it very difficult to wear most earbuds on the market today. So I ordered a pair and was pleased to find how comfortable they actually are! I'm glad that I ordered them! Great design! Kudos! 😁
15 May 2026
Unprompted review
Reply from VionB
Hi Natasha, thank you so much for sharing your experience! We’re incredibly happy to hear that our earbuds have finally given you the comfort you’ve been looking for, especially with smaller ear canals. Creating earbuds that feel comfortable for everyone was exactly our goal, so your feedback truly means a lot to us. We’re so glad you gave them a try and are enjoying them — thank you again for your support and kind words!
Emma, VionB Team
I had hoped it would have a longer…
I had hoped it would have a longer battery life. The sound is good when listening to music, but not as good with watching tv. I realize that could be due to the show I am watching. But more than anything, the comfort is like nothing I ever had before. I’ve suffered with earphones my entire life. I forget I even have these in. Such a blessing. Overall I am happy with the product.
13 May 2026
Unprompted review
Reply from VionB
Hi Carolyn, thank you so much for your thoughtful feedback. We’re really happy to hear that the comfort has made such a difference for you, especially after struggling with earbuds for so long. We also appreciate your comments about the battery life and TV audio quality — feedback like this truly helps us continue improving. We’re grateful for your support and are so glad overall you’re enjoying your experience with them!
Emma, VionB Team
Like the fit.
1 May 2026
Unprompted review
Reply from VionB
Hi Lynda, thank you for your review! We’re so happy to hear that you’re enjoying the fit and comfort of your earbuds. Your feedback truly means a lot to us!
Emma, VionB Team
Simply Wonderful
I’m in love with these earbuds, and I will be ordering more for the holidays. Thank you!
23 April 2026
Unprompted review
Reply from VionB
Hi Rhonda, thank you so much for your wonderful review! We’re thrilled to hear that you’re loving your earbuds, and it means a lot to know you’ll be ordering more for the holidays. We truly appreciate your support!
Emma, VionB Team
Never received and no reply
I received email that items had been delivered but received nothing. 3 emails and absolutely no contact or reply. Stay away from this site.
8 May 2026
Unprompted review
Reply from VionB
Hi, we’re very sorry to hear about your experience. Unfortunately, we’re unable to locate your order with the information provided in this review. We’ll be sending you a request for information shortly — once completed, our support team will be able to investigate and assist you further. Thank you for your patience.
Emma, VionB Team
installed easy but I have not installed…
installed easy but I have not installed the camera yet. No interference in the radio phone connection with carplay. Love it
2 May 2026
Unprompted review
Reply from VionB
Thank you so much for your review. We’re happy to hear the installation was easy and that everything is working smoothly with your CarPlay connection. We hope the camera setup goes just as well! If you ever need any assistance or tips during installation, our support team is always here to help. Enjoy your experience!
Emma, VionB Team
Tiny earbuds!!
The shipping took a little minute, but they earbuds are perfect for my tiny ears. Make them go louder!!
14 May 2026
Unprompted review
Reply from VionB
Thank you so much for your feedback. We’re so happy to hear the earbuds are a perfect fit for your small ears! We also appreciate your patience with shipping and your suggestion about the volume — feedback like yours helps us continue improving our products. Enjoy your earbuds!
Emma, VionB Team
The fit is amazing
The fit is amazing! I love the lil rubber tips, they fit well and hold the bud in place so better while I slept than any flat sleepin pair I've own before. Easy to pair and connect, super comfortable and I live them.
13 May 2026
Unprompted review
Reply from VionB
Thank you so much for your wonderful review! We’re thrilled to hear the earbuds stay secure and comfortable for sleep, and that the rubber tips made such a difference for you. It’s also great to know pairing and connectivity were easy. Your feedback truly means a lot to us!
Emma, VionB Team
I really love how they stay in my small…
I really love how they stay in my small ears. They don’t fall out like other ear buds do. They don’t make my ears sore either. Even when I am at the gym - they stay in!
So far - really enjoying from.
14 May 2026
Unprompted review
Reply from VionB
Thank you so much for sharing your experience! We’re so happy to hear the earbuds stay secure and comfortable for you, even during workouts. Creating earbuds that fit smaller ears without discomfort is exactly what we aimed for, so your feedback truly means a lot to us!
Emma, VionB Team
Thsescear buds are small enough to fit…
These ear buds are small enough to fit my ears w/o falling out! The sound is spectacular!!
7 May 2026
Unprompted review
Reply from VionB
Thank you so much for your amazing feedback! We’re thrilled to hear the earbuds fit comfortably and stay secure without falling out. Hearing that you’re loving the sound quality too truly means a lot to us!
Emma, VionB Team
Reply from VionB
Thank you so much for your feedback! We’re really happy to hear you’re loving them so far and hope they continue to make your listening experience even more comfortable.
Emma, VionB Team
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