We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Visiativ always respond quickly with relevant information and questions. They are always ready to pick up the phone and help us to find a solution when we run into an issue. Their add-on package, MyCA... See more
Company replied
Dylan Mitchell was excellent at training me on my essentials course. I was extremely happy how patient he was at explaining everything and showing us what needed to be done or what I had done wrong. I... See more
Company replied
Sam Barlow gave us a great training session over 3 days. He was able to respond clearly to any questions we had (even if they weren't directly related to the content). I have definitely come away from... See more
Company replied
Company details
- #26 of 122 best companies in Business-to-Business service
- #1 of 9 best companies in Research and Product Development
- #13 of 126 best companies in Software company
- #2 of 6 best companies in Software Training Institute
About Visiativ UK & Ireland
Written by the company
At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...
Looking for SOLIDWORKS? You're in the right place!
We're Platinum-rated by Dassault Systèmes, the makers of SOLIDWORKS
Our expertise has long been acknowledged by SOLIDWORKS and our customers, with accolades for delivering the highest-rated customer support in Northern Europe from 2014 to 2017. In 2018, we were distinguished as the ‘Top reseller for overall performance in Northern Europe’.
The awards system changed to a monthly system in 2019 and SOLIDWORKS have awarded us with the ‘Platinum-rated Support’ badge every month since its inception, which is proof of our continued commitment to the success and satisfaction of our customers.
Contact info
1 Pioneer Court, Chivers Way, Histon, CB24 9PT, Cambridge, United Kingdom
- 01223 200690
- solutions@visiativ.co.uk
- visiativ.co.uk
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An infrequent user of Solidworks
As an infrequent user of Solidworks, I tend to lean on support a bit more than I should, they help me relearn the functions and teach me new ones. They always guide and demonstrate how to achieve what I need to do. I would not be using this software without having this back up. It is a one-to-one training class at your desk, something I am truly grateful. Thanks Mark, your knowledge is amazing.
25 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi there,
Thank you for taking the time to share such thoughtful feedback.
We're so pleased to hear our support team has given you the confidence to continue using SOLIDWORKS, especially as an infrequent user. It's great to know the guidance, demonstrations and one to one support have made such a positive difference to your experience.
Mark will be delighted to hear your kind words about his knowledge and support. We're proud to have a team that's committed to helping our customers not only solve issues, but also build their skills along the way.
Thank you again for your review and for being a valued member of the Visiativ/SOLIDWORKS community. We'll be here whenever you need us.
Kind regards,
The Customer Success Team
Solidworks Sheet Metal
Completed Solid works Sheet metal course with Sam, was very informative and brilliantly delivered. Picked up a lot of information I didn't know going in.
25 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Alfie,
Thank you for your fantastic feedback.
We are delighted to hear that you found the SOLIDWORKS Sheet Metal course informative and brilliantly delivered. Sam will be especially pleased to know that the training helped you pick up valuable new knowledge.
We really appreciate you taking the time to share your experience and we'll be here to help should you require assistance, so don't hesitate to get in touch.
Kind regards,
The Customer Success Team
Brilliant Service from Sam
Brilliant Service from Sam, Following a new laptop upgrade and problematic PDM server installation. Stayed working on a resolve for the issue, beyond the working day, also requiring collaboration with a 3rd party, server tech support team. Very knowledgeable, empathetic of the problem and persistent in getting the issue resolved.
Great support from Sam.
23 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Tom,
Thank you for taking the time to share your experience with Visiativ UK & Ireland.
We are delighted to hear about the brilliant service you received from Sam. Upgrading hardware and resolving PDM server installation issues can be challenging, so it is fantastic to know that Sam remained committed to finding a solution, even beyond the working day. His willingness to collaborate with your third party server support team and see the issue through to resolution truly reflects the level of service we aim to provide.
Your comments about his knowledge, empathy and persistence are greatly appreciated, and we will be sure to pass on your feedback to him directly.
Thank you again for your kind words and for choosing Visiativ UK & Ireland.
We'll be here whenever you need us, so don't hesitate to get in touch.
Kind regards,
The Customer Success Team.
Solidworks Setup
I had a great experience with Jeremy, Cameron and Dylan while setting up SolidWorks on my machine. They were extremely knowledgeable, patient, and professional throughout the process.
I had several queries and they took the time to walk me through everything clearly, making sure the software was configured properly and running as it should. Their support made what could have been a frustrating setup process straightforward and stress-free.
I really appreciate the level of expertise and responsiveness they provided. Highly recommended.
20 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Jaron,
Thank you for taking the time to share your experience with Visiativ UK & Ireland.
We're delighted to hear that Jeremy, Cameron and Dylan were able to make your SOLIDWORKS setup smooth and stress free. Providing knowledgeable, patient and professional support is something we take great pride in, so it is fantastic to know their guidance and responsiveness made a positive difference.
We sincerely appreciate you taking the time to share your feedback and for recommending us. It's always encouraging to hear that our team’s knowledge and commitment have made a real difference.
Should you need any further assistance, we're always on hand ready to help, so don't hesitate to get in touch if you need us. We look forward to supporting you as you progress with SOLIDWORKS.
Kind regards,
The Customer Success Team
Reply from Visiativ UK & Ireland
Hi there,
Thank you for leaving the positive review following your recent SOLIDWORKS training course with Visiativ UK & Ireland.
We're pleased to hear that the course was easy to follow, which is exactly what we want to hear from new users of SOLIDWORKS!
The team will be here for you to assist should you need any help. Please don't hesitate to get in touch if you need us.
Kind regards,
The Customer Success Team
Graeme is a great teacher
Graeme is a great teacher, very thorough and clear communication while guiding me through the Visualize course. Very useful material was provided and good learning exercises made the course interactive and easy to follow. Highly recommend!!
12 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Rio-Skye,
Thanks so much for your fantastic review!
We’re really pleased to hear you enjoyed the SOLIDWORKS Visualize training and found Graeme’s teaching style thorough, clear, and easy to follow. It’s great to know the course materials and interactive exercises helped make everything practical and engaging.
Thanks again for the recommendation - we really appreciate it, and we hope you enjoy putting your new Visualize skills into action!
We'll be here to help should you need us, so don't hesitate to get in touch.
Kind regards,
The Customer Success Team
Excellent SolidWorks training and licence support
We’ve had a very positive experience with Visiativ UK & Ireland as a SolidWorks training centre and licence provider. The support throughout has been professional, reliable, and genuinely helpful.
A special thank you to Liam and the team for their exceptional support. It really feels like you’re being looked after by people who know SolidWorks inside out and care about doing things properly.
Highly recommended for SolidWorks training and ongoing licence provider.
10 February 2026
Reply from Visiativ UK & Ireland
Hi Peter,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear you’ve had a great experience with Visiativ UK & Ireland, both for SOLIDWORKS training and ongoing licence support.
It’s especially great to hear your feedback on Liam and the wider team - we’ll be sure to pass on your thanks. We always aim to provide reliable, knowledgeable support, so it means a lot to know you’ve felt well looked after throughout.
Thanks again for the recommendation, and we look forward to continuing to support you.
Kind regards,
The Customer Success Team
great lessons from Ben and Graeme
29 January 2026
Reply from Visiativ UK & Ireland
Hi Callum,
Thank you for your positive feedback today!
We'll be sure to pass your comment on to Ben and Graeme and we'll be here to help if you have any questions following your SOLIDWORKS training.
Kind regards,
The Customer Success Team
sheet metal support
sheet metal support
Sam was absolutely brilliant going through the new functions in my cad tools explaining along the way how to use the tool and this will save me so much time exporting files and making sure they are correct in the future
4 February 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Duncan,
Thank you for taking the time to leave such a great review.
We're really pleased to hear that Sam was able to guide you through the BatchConverter tool in myCADtools for SOLIDWORKS, explaining clearly as you went and helping you understand how to use it effectively.
Our engineers are always happy to share tips and tricks for saving time and effort with myCADtools, so it's great to hear that you can now export files easily and with confidence moving forward.
We'll make sure to pass your feedback on to Sam. As always, we will be here whenever you need us.
Kind regards,
The Customer Success Team
Complicated subject delivered in an easy and understand manner
Adam delivered the DriveWorks Essentials course in an easy to understand manner and was very patient as I worked my way through the provided supplement booklet, answering any questions I had as I progressed.
I would highly recommend Adam & Visiativ for anyone looking for training in DriveWorks and I am eager to continue with the Advanced course with them also.
21 January 2026
Reply from Visiativ UK & Ireland
Hi James,
Thank you for taking the time to leave such a great review.
We are really pleased to hear that Adam made the DriveWorks Essentials course clear and approachable, and that you felt supported as you worked through the supplementary materials and questions along the way. Patience and clarity are exactly what we aim for, especially with more complex subjects.
It is fantastic to hear you would recommend Adam and Visiativ, and we look forward to supporting you on the Advanced course when you're ready. As always, we will be here whenever you need us.
Kind regards,
The Customer Success Team
Solidworks Composer Training by Alex
Alex was very enthusiastic and helped in showing me how the Composer software was operated, clearly and concisely. Furthermore he also worked with me on my modular flat pack building system to put a build sequence together, thereby giving me a good understanding of how to continue with the software myself.
30 January 2026
Reply from Visiativ UK & Ireland
Hi David,
Thank you for taking the time to leave your feedback following your training.
We're delighted to hear that Alex’s enthusiasm and clear approach helped you get to grips with SOLIDWORKS Composer. It's great to know that working through your modular flat pack building system and creating a build sequence gave you the confidence to continue using the software independently.
Thank you again for choosing Visiativ for your training, software and support. We're always here to support you whenever you need us.
Kind regards,
The Customer Success Team
Helpful, friendly staff, easy to follow course.
Sam was very helpful during the lessons and was able to answer my questions clearly despite myself running on a different version of the software. The exercises after each lesson really help to imbed the information you are taking in.
29 January 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Jack,
Thank you for your kind feedback.
We're pleased to hear that Sam was helpful and friendly throughout the course and that he was able to clearly answer your questions, even while you were working on a different software version. It's also great to know that the exercises after each lesson helped to reinforce the learning.
Thank you for taking the time to share your experience. We'll be here to support you whenever you need us.
Kind regards,
The Customer Success Team
Reply from Visiativ UK & Ireland
Hi there,
Thank you for the review following your recent online training course with us. We really appreciate the postitive feedback and will pass this on to the wider team.
If you have any questions or require any further assistance, please feel free to get in touch and we'll be happy to help.
Kind regards,
The Customer Success Team
The trainer is an exceptionally…
The trainer is an exceptionally well-prepared professional who addressed all my technical inquiries with clarity. Even after the training session, I felt comfortable reaching out with further questions, and he remained very helpful and supportive. I highly recommend working with him.
18 December 2025
Unprompted review
Reply from Visiativ UK & Ireland
Hi Tamas,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the training clear, well prepared and supportive, both during and after the session.
It's great to know our instructor was able to answer your technical questions and continue to help once the training had finished. We'll be sure to pass on your kind comments and we'll be here whenever you need us.
Kind regards
The Customer Success Team
The instructor was very personable and…
James was very personable and very eager to go over things and explain repeatedly to ensure users grasp concepts.
Also the course content is very relevant and becomes progressively easy to apply as user gets more comfortable with the environment.
12 January 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi David,
Thank you very much for taking the time to leave such a thoughtful review.
We are really pleased to hear that you found the training enjoyable and that James’ approachable style and willingness to revisit topics helped make the concepts clear. It's great to know that the course content felt relevant and became easier to apply as you grew more comfortable working within the SOLIDWORKS Electrical environment.
We'll be sure to pass your kind feedback on to James and the wider team.
We're here to help if you have any questions following the course.
Kind regards,
The Customer Success Team
On-Site SW:Electrical Training
We had on-site training in Solidworks Electrical from Visiativ, with James taking us through the ins and outs of the software. The training was insightful and the atmosphere was friendly and professional, and my interactions with the company as a whole have also been good.
12 January 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Paul,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you found the on-site SOLIDWORKS Electrical training insightful and that James was able to guide you through the software effectively. It's great to know that the atmosphere was both friendly and professional, and that your wider interactions with Visiativ UK & Ireland have also been positive.
We will be sure to pass your feedback on to James and the wider team and we look forward to supporting you as you continue using SOLIDWORKS Electrical.
Kind regards,
The Customer Success Team
Solidworks Server and Endpoints upgrade…
We had a SolidWorks' Server and Endpoints upgrade for 10 devices/9 users. Alex and Adam turned up sharp and very quickly got the ball rolling.
The full upgrade of the server and endpoints was completed in under 5 hours.
tested the upgrade and we were happy with the result.
they are very professional and prompt when calling though for support in general but today just felt like a great example of how good these guys are.
Keep up the good work!!!
14 January 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Gareth,
Thank you very much for taking the time to leave such a positive review.
We’re delighted to hear that the SOLIDWORKS Server and Endpoints upgrade went smoothly and was completed efficiently. It’s great to know that Alex and Adam made a strong impression with their professionalism and prompt approach, and that you were happy with the testing and final outcome.
Between them, Alex and Adam bring just under four decades of SOLIDWORKS experience, so it’s particularly rewarding to see that expertise reflected in the quality and efficiency of the work delivered.
Your feedback about our support is greatly appreciated and will be shared with the wider team. Comments like yours really do reinforce the high standards we strive to deliver every day.
Thank you again for your kind words and continued trust in Visiativ UK & Ireland.
Kind regards,
The Customer Success Team
Amazing Support
I have been using Solidworks for a few years now. Visiativ are great, when I come up against a problem that I can't resolve it just takes a call to the support team and it gets sorted, they are very attentive and always resolve the issue, keeping you informed of what the problem was and how it was resolved.
2 January 2026
Unprompted review
Reply from Visiativ UK & Ireland
Hi Ian,
Thank you for the fantastic feedback!
We’re really pleased to hear that our SOLIDWORKS support team has been able to help you quickly and keep you informed every step of the way. Providing attentive, clear, and effective support is exactly what we aim for, so it’s great to know that’s been your experience over the years.
Thanks again for taking the time to share your review - we’re always here when you need us.
Kind regards,
The Customer Success Team.
Life savers
I spend a lot of time trying to battle the download error, in desperation I called those people, I got connected to the Sam, a very nice guy who solved my problem and my uni project, despite the fact that i wasn't even their customer.
9 December 2025
Unprompted review
Reply from Visiativ UK & Ireland
Hi Alexander,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Sam was able to get you up and running and help keep your University project on track. We’ll be sure to pass your kind words on to him.
If you ever want to build on your SOLIDWORKS skills, we’d be very happy to help. We offer a range of official training courses designed to boost your confidence and capability, whether you’re studying or preparing for industry.
And when you move into the world of work, don’t forget that you can also purchase your SOLIDWORKS software directly through Visiativ - we’d be thrilled to support you on the next stage of your journey.
Thanks again for your review, and all the very best with your studies!
Kind regards,
The Customer Success Team
Just completed my third training course…
Just completed my third training course with visiativ. Each one has been informative and easy to follow. Jak and Sam were both great! Easy to talk to and very knowledgeable
3 December 2025
Unprompted review
Reply from Visiativ UK & Ireland
Hi Jordan,
Thank you for sharing your experience, and for choosing Visiativ for your third SOLIDWORKS course.
We’re delighted to hear that each session has been clear, informative, and easy to follow. It’s great to know that Jak and Sam made such a positive impression with their approachability and expertise.
We appreciate your continued trust in us and look forward to supporting you on your next stage of learning and beyond.
Kind regards,
The Customer Success Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.