Bought 2 mugs back in ‘22 and forgot to leave a review! They are still looking as new as day one. The color has not fainted despite being washed in dishwasher. I highly recommend their product. Since... See more
Vistastars
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See what reviewers are saying
Joey and David were so extremely helpful and patient with us as we couldn’t make up our minds on photo placement. They made suggestions based on our own personal desires, and we finally went with thei... See more
Company replied
I have received beautiful canvass that brought tears to my wife's eyes and look forward to the next one. " Already ordered " My wife absolutely loved her pic " Where It All Began " and now this memory... See more
Company replied
Loved the mug we got and REALLY appreciated the communication and customer service! They got in touch to get a few more photo options to make a better outcome and kept me quickly informed during the w... See more
Company replied
Company details
Written by the company
In 2019, Vista Stars was born carrying with us our ambition of a giftland where everyone can find just a flawless gift for any important person in their life. Whether it's a beautiful canvas for your lover, a cute mug for pet parents, or a memorial to comfort the grieving, it all can be customized to your liking. At Vista Stars, your memories are cherished tenderly, your heart was instantly melted, and your relationship was filled up with affection. If that's not enough to satisfy your curiosity about Vista Star, please feel free to reach out for more at our service section. You're always welcome with the best.
Contact info
454 Las Gallinas Ave, 94903, San Rafael, United States
- support@vistastars.com
- vistastars.com
You guys sent my package to the wrong…
You guys sent my package to the wrong town … I tryed emailing you guys no answer I called left a voicemail no call back I’m pissed that was my anniversary gift to my wife and I can’t even show her what I got because of you guys I hope you read this and get a hold of me!!!
3 October 2021
Unprompted review
Reply from Vistastars
Hi Brian, we're sorry for this unpleasant experience. We sent an email to you with a tracking number and rest assured that your package wasn't sent to the wrong address.
Hope you check it soon and we'll be here to answer your question. Thank you.
Quin from Support Team
Great product and service!
I came across your website by accident. Everything happens for a reason! I found the perfect gift to acknowledge my extraordinary doctor!!
Just gave it to her today and she couldn't believe it! It's beautiful, perfect and excellent customer service!! THANK YOU!!
24 September 2021
Unprompted review
Reply from Vistastars
Hi, we think everything happens for a reason, too. And we're so lucky to have you as our customer. We will try to bring more meaningful products in the near future.
Thank you!!
Quin from Support Team
I am so happy with my purchase
I am so happy with my purchase! The customer service was amazing and answers my emails on a very timely fashion. They were able to rush my order and get it to me in time for our anniversary! So impressed with the company!
23 September 2021
Unprompted review
Reply from Vistastars
Hi Kerry, thank you for sharing with us. Our team is thrilled to know that you are happy with the whole experience.
Congratulations on your anniversary!
Quin from Support Team
Wanted to up grade toa sooner delivery…
Wanted to up grade toa sooner delivery time and can’t figure out how to do it
22 September 2021
Unprompted review
Reply from Vistastars
Hi Stephen, our customer service agent has contacted you via email to provide the order information, please check it out.
Thank you,
Quin from Support Team
Great place to shop.
13 September 2021
Unprompted review
Reply from Vistastars
Hi Donald, thank you for your kind words. Your feedback lets us know we're on the right track.
Best,
Quin from Support Team
We received our shirts
We received our shirts, they were late but no fault of yours. Hurricane Ida damaged our two sorting offices. The shirts look and fit great and will be worn proudly for our 50th class reunion as red was our school colors and we were married our senior year. Thank you very much.
13 September 2021
Unprompted review
Reply from Vistastars
Hi Chris, thank you for your feedback. Our team at Vista Stars is thrilled to know that you're happy with the shirts. If you want to share photos of you wearing the shirts at the reunion, we'd love to see those.
Stay safe and well,
Quin from Support Team
This was the best idea I have ever seen…
This was the best idea I have ever seen for an anniversary gift! Loved the product. It was great quality and absolutely beautiful
10 September 2021
Unprompted review
Reply from Vistastars
Hi Stephen, thank you for your awesome review. We're glad to know that you loved the canvas and hope your partner loved it, too. We'll strive to bring more quality products to you in the future.
Thank you again,
Quin from Support Team
Beautiful Memorial Plaque from Vista Stars
We had a recent unexpected death in our family and a friend of the person we lost gave us a beautiful memorial plaque from Vista Stars. Anyone that saw the plaque thought it was very moving so we decided to order one for each of our family members (a total of 11) which I ordered via a couple of separate orders. Each order was handled in a timely manner and the quality of each plaque was excellent. Everyone was very moved and loved the plaque they received. Vista Stars customer service was excellent and they always provided very timely responses.
9 September 2021
Unprompted review
Reply from Vistastars
Hi Kathi, it's our pleasure to have been a part of preserving the memories through the canvases. Hope you and your loved ones stay safe and healthy.
Thank you for choosing Vista Stars,
Quin from Support Team
Outstanding service
Outstanding service! The canvas was a success. They both loved it! Thanks again Cassandra for your support.
7 September 2021
Unprompted review
Reply from Vistastars
Hi Sylvie, it's our great joy that they loved the canvas. Thank you for choosing us and we're so happy to have customers like you.
Cheers,
Quin from Support Team
Wonderful product
Wonderful product! It is beautiful, arrived quickly, and was packaged very well. Thank you for the great product!
7 September 2021
Unprompted review
Reply from Vistastars
Hi Kristan, thank you for your kind words. We're so glad you are happy with the canvas and our services. Hope to hear from you again soon.
Best,
Quin from Support Team
They were AMAZING and FAST!
They were AMAZING and FAST!
5 year anniversary gift to my wife, she loves it!
4 September 2021
Unprompted review
Reply from Vistastars
Hi Ben, that sounds great! We're so happy that your wife loves the gift and congratulations to you two.
Cheers,
Quin from Support Team
Horrible company
Never received my order and was not helped by customer service. The resolution that was offered to me was free shipping and pay full price to reorder something I never received in the first place.
3 September 2021
Unprompted review
Reply from Vistastars
Hi Liz, we're sorry for this unpleasant experience. Our team has contacted you with an offer via email so we hope you can take some minutes to check it out. FedEx's tracking page said it was delivered so we're investigating the details now.
Regards,
Quin from Support Team.
Costumer service was top notch
Costumer service was top notch, I will definitely shop here again. Very happy with this business!
30 August 2021
Unprompted review
Reply from Vistastars
Hi Jason, thank you for your amazing review. We're so happy you are happy with everything.
For any question, Cassandra or others at Vista Stars will gladly answer it for you.
Cheers,
Quin from Support Team
I ordered this item for anniversary
I ordered this item for air anniversary, knowing that it probably wouldn’t reach me in time. This was my fault as I discovered the website to late. Cassandra was extremely helpful, and very professional during our communications and getting in getting my revision executed quickly. I was very surprised when the canvas came on the day of a our anniversary. We both simply love the finished creation, and couldn’t be happier! I would highly recommend Vistastars. Thanks again for producing a very special gift.
27 August 2021
Unprompted review
Reply from Vistastars
Hi there, thanks so much for your kind words. We are thrilled to know that you both love it. It's great news to us and Cassandra that you're happy about the whole experience.
Congratulations on your anniversary!
Quin from Support Team
Amazing company wife loved the canvas…
Amazing company wife loved the canvas and the delivery was fast and they company is very professional checked up to see if you got the package and sends the tracking number to you once it ships
25 August 2021
Unprompted review
Reply from Vistastars
Hi Chris, that sounds awesome! We're happy to know that your wife loved the canvas and you're happy with the experience.
Thank you for choosing Vista Stars,
Quin from Support Team
OUTSTANDING! PERFECT! COULDN'T BE HAPPIER!
The finished product was even better than I could have imagined! Very unique gift idea. I requested the main streets be identified and it was the perfect touch! It arrived the day of our anniversary. The good folks at VistaStars went out of their way to complete the product and get it to me ASAP. Great going, gang! VISTASTARS is highly recommended!!!
24 August 2021
Unprompted review
Reply from Vistastars
Hi Damon, congratulations on the anniversary! Thanks for you awesome review and we're so glad to know that you loved our map canvas.
Cheers,
Quin from Support Team
I absolutely love it
Loved the final product and the company was great contacting me on how exactly I wanted it. My fiancé loved it! I definitely recommend this to friends and family.
16 August 2021
Unprompted review
Reply from Vistastars
Hi, thank you so much for your kind words and we're thrilled to know your fiancé loved it. If you have some time, please reply to our customer service team to receive a small gift from Vista Stars.
Thanks again,
Quin from Support Team
Great customer service
Great customer service. Quick replies and friendly. Product came out great and looks beautiful. Would do business with them again.
12 August 2021
Unprompted review
Reply from Vistastars
Hi Jeffrey, thanks so much for your compliment. We are so glad to know that you are happy with the whole experience and hope to hear from you again soon.
Cheers,
Quin from Support Team
Great product, great timing
Great product, and made it happen in plenty of time for the big date. Thanks!
11 August 2021
Unprompted review
Reply from Vistastars
Hi Matthew, it's great you two like the canvas and Vista Stars has been a part of this joyful event. Congratulations on your anniversary!
Thank you,
Quin from Support Team
Absolutely beautiful
Absolutely beautiful! The canvas came out beautifully:)
9 August 2021
Unprompted review
Reply from Vistastars
Thank you so much for your kind words, Shannon. Our team at Vista Stars is thrilled to hear you loved your personalized canvas and our services.
Thanks again and congratulations on your anniversary!
Quin from Support Team
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