Vital Records Now 

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Rated 1 out of 5 stars

I placed an order for a birth certificate on 11/18/2024...It's now 7/10/2025 and still no borsht certificate. I called their customer service and they told me it will take 22-25 weeks. It's been 32 we... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 1 out of 5 stars

I recently ordered and paid for a death certificate of my mother Carrie Ellen Kingsmore who died on July 20, 2005. She was born April 13, 1919. Vital Records sent me a death certificate of my fathe... See more

Company details

  1. Public & Local Services

Information provided by various external sources

Use the online form to order official birth, marriage, death, and divorce certificates. Order at any time and from anywhere! We help you avoid having to travel long distances, traffic, lengthy phone calls, and long lines.


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(1,361)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a SCAM

What a SCAM, $90. for a $3. piece of paper. Though I was going right to Court House. Will pass it on that all you have to do is send e-mail to your Court House and you will see where to send for your information, really should of check. Needed a Certified Marriage License for new Driver License.

30 August 2019
Unprompted review
Rated 2 out of 5 stars

Bad experience

The web site wasn’t easy to use . Too much unimportant information was needed to get my records, it was also very expensive. I still have not received my records either. California needed to use a different site.

26 August 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Very helpful and accommodating. Received my papers quickly and received exactly what I was looking for.

26 August 2019
Unprompted review
Rated 3 out of 5 stars

I ordered a certified copy of my birth…

I ordered a certified copy of my birth certificate and I got it within a few days. I ordered a copy of my marriage certificate a few weeks ago and I am still waiting for it. I would think it could be processed sooner. I need it for my drivers license

26 August 2019
Unprompted review
Rated 4 out of 5 stars

I needed a death certificate of my…

I needed a death certificate of my husband's for legal purposes . A search brought up the site that served me correctly within a few weeks. There were no problems.

26 August 2019
Unprompted review
Rated 1 out of 5 stars

Vital records received all personal…

Vital records received all personal information and payment for birth certificate on May 9, 2019. After many phone inquires as to the status they told me the request and payment could not be located. On May 24, 2019 they said they had located the paperwork and payment and the request was being processed. I continued to inquire as to the status for the next 3 months and was told it was being processed. Now, 3 months later, Vital Records tells me they can't find the paperwork and to call someone else. Renewal of my driver license was dependent on presentation of a birth certificate and all DMV extensions have been exhausted.
Either Vital Records is running a scam or they are inept.

20 August 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Could have contacted state of Michigan records and only paid $35.00.

19 August 2019
Unprompted review

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