AVOID. Very disappointed with Vitta Clinic. I had my nose surgery in February, and nothing was as promised. I was told everything was included, but after surgery, while I was experiencing nose bleedin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went as a companion for a hair transplant from January 6th-10th. The clinic provided exceptional service and listened to my friend about his concerns and provided outstanding treatment. During our vis... See more
Company replied
Coming from the USA the clinic made me feel very welcomed. English was very good and I will be back for more procedures. The doctors and hospital were very clean and the doctor did an excellent rhinop... See more
Firstly I would like to thanks Sara my medical advisor who organised everything prior to my dental treatment. Everything went so smooth from day one until my departure. The service was above exp... See more
Company replied
Company details
- Health consultant
- Clinic
- Dental clinic
- General Hospital
- Hair transplantation clinic
- Public Medical Centre
Written by the company
Welcome to VITTA International, part of Özel Hayek Group Health Tourism, a trusted name in the field of international healthcare. We are licensed and certified by the Turkish Ministry of Health and proudly hold the International Health Tourism Authorization Certificate, ensuring our commitment to the highest standards of medical care and patient safety. Specializing in hair transplants, dental treatments, and plastic surgeries, VITTA International combines advanced medical technology with personalized care to provide exceptional results for our international and local patients. Choose VITTA International for professionalism, transparency, and excellence in healthcare.
Contact info
34520, Beylikdüzü, Turkey
- +905555555006
- info@vittaclinics.com
- vittaclinics.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My hair transplant at Vitta Clinic was…
My hair transplant at Vitta Clinic was truly excellent. Rose, the client representative, was incredibly responsive and flawlessly organized every detail.
The translators, Lina and Nina, were amazing, staying by my side throughout surgery, ensuring clear communication and comfort. Dr Ayda, all staff nurses and staff were highly professional and caring.
A fantastic experience from start to finish—highly recommended!

Reply from Vitta International
Awful experience
I originally wrote a good review for this clinic however I’ve had to delete it. I came for my teeth in February and had a good experience despite the back right side being pushed up so tightly that I’ve had a swollen face since I got them done, with swollen gums also, they also stain very easily (only noticed staining a few weeks after getting home) despite this I left a good review only because they were so kind but it seems they are only kind before they get your money. I came back for surgery in may as they promised they would fix the teeth (they did not and I got refused) nothing went as it was explained to me beforehand so everything I was told turned out to be lies. I was even told I had ‘heart problems’ and had to pay more when I definitely do not have heart problems I saw the cardiologist which told me I actually have a very healthy heart. Obviously being lied to as badly as this really upset me so I got frustrated, I also suffer with mental health so all these unexpected turns and lies really negatively affected me. I took my auntie for support who was kept away from me for some reason until I was crying asking for her (I was also called a baby because i was sobbing asking for my auntie). The woman who told me I had heart problems then said it was a mistake (she never made no mistake in all the other times I’ve spoken with her so was a pretty disgusting ‘mistake’ to make) I was promised I would see my photos straight away but yet again this didn’t happen which really worried me as I was promised several times I’d see them straight away so I thought why won’t they show me is there something to hide? I cancelled my surgery with another clinic which was 1k cheaper than vitta to go with the company that did my teeth however this has turned out to be a big mistake. I woke from surgery still on the operating table screaming in pain because they did not put pain relief in my catheter for when I woke and clearly didn’t give me enough anesthesia to keep me asleep until I got back to my room even though I was charged extra to see someone to make sure I get the right amount of anesthesia. I have never felt a pain like it and never have screamed in pain before. Also, when I was eventually back in my room screaming in agony the nurses were panicked as they saw the state I was in and the nurse then stood there and squeezed the medicine bag until it emptied so the pain relief rushed through my system. My auntie witnessed this aswell and when they saw the doctor was coming the person she was talking to on the phone said stop quick quick! I paid over £5000 for this surgery and I am now seriously regretting going with vitta over the clinic I originally chose. Please be careful when going to turkey for surgery because even after a lot of research I still made a mistake in who I chose. Sara my coordinator was supportive and responsive (until I handed the money over) then my messages were read and ignored. Basically, after you’ve handed the money over they do not want to know you anymore. So upset with my experience this time it’s been unacceptable and wouldn’t ever in a million years happen back home in the uk. Private hospitals aren’t always better! Please be careful when booking surgery with them as they are deceiving. One things for certain I won’t be returning to them for future work I want done. They just want your money unfortunately like a lot of clinics in turkey with the same awful reputation. I also have a crease in my back where it was sewed badly other than that I am happy with the results but the crease is very much noticeable. All together for my teeth and plastic surgery I gave these people over £7,500 and I still had to leave with a swollen face as they say it is not related however I’ve never had swollen face before it instantly swelled up after the very rough female dentist put the teeth in I sent many photos of this and was told it will go away it’s not 2-3 months later and my face is still swollen! I have visited a dentist back home who did indeed confirm it was due to poor fitting hence the swollen / lumpy gum! I thought as I was having surgery they would fix the problem but once again I was lied to! Also, aftercare is basically non existent you will get ignored when you pass the money over however they seem to be extremely responsive before handing the money over, no surprise there! Please don’t waste your time and money they don’t care about you they only care about cash.

Reply from Vitta International
I had a good experience the staff was…
I had a good experience the staff was good everyone was helping and the translate anfal was helpful and the consultant Hiba was available every time needed .

Reply from Vitta International
Very profesional and great experience for the entire procedure!
My name it s Gabriel and i am from UK,all started taking Selinne's contact number from a work colleague,since the first moment i ve got a answer to all my questions,first of all the prices are very good,they have different packeges, now depends what you need,the booking has been done very faster,i went there within a week since first call,the transport was included so this it s a very good thing because you don t need to stress about nothing,just book the flight and they will pick you up from airport,at hospital i ve been guided by Anfal,she told me all the details,she has been very helpful with all the details and the procedure itself.
There has been everything done into a very profesional manner,the surgery it self has been kind quick one,around 7 hours in total,i ve been served with some good meals,during the break between extraction and implantation of hair i ve been assited by Anfal and she was very prepared with answers to all my questions. The entire procedure was good,if you feel tired you can get a nap too😂😂,per total the medics are very profesional and the entire experience has been very smooth,after the surgery i ve been taken to the hotel,very nice place,clean and breakfasts included too,second day all has been quick,returned back to hospital for washing and after i ve been taken to the airport for my returning flight to UK. I would like to say a big thank you and i am really happy with the results,everyone starting from Selinne to the receptionist of hospital has been very profesional,i will attach some photos with the results after 12 days! In the end i would say,if you get the chance just try it,you will not regret it!!!

Reply from Vitta International
From the moment you walk in and…
From the moment you walk in and throughout the duration of my procedure, the staff are friendly and very professional.
Sara, the patient coordinator, is a very professional, friendly and kind individual. Thanks to her, I received educational tips and information as requested. I found my dentist to be very down to earth and he has done an excellent job.
As a patient of Vitta Clinic, I highly recommend it, and I look forward to my second appointment there.
Thank you,
Khalidah Sediq from U.S.A

Reply from Vitta International
I would like thank Vita clinic İstanbul…amazing keep up the amazing work Faye amazing helping us through the hurdles of Istanbul
I would like thank Vita clinic İstanbul from when we arrived at the airport till now we have been treated like VIP then can’t do enough for you they are there every step of the way from
Organising transportation to and from the hotel to the clinics and to the unbelievable translators they are there every day helping you around the hospital and the clinics translating word word would like to pay a special thank you to Nina & Anfal amazing thank you for making it a wonderful experience.

Reply from Vitta International
My experience with vitta clinic through seline.
Hi, my name is Ola. I have been struggling with my hairline and I was so insecure about it, so I started looking for the best place to have my hair transplant and I came across VITTA CLINIC Jan 10 and I sent a message and SELINE was the one who replied and I can say it’s already the best decision I made & she’s been there for me from that day till now. I’m a Nigerian studying in the uk so I had to go for my visa application and seline helped me through the process from the first day I went for the application to the day I got to Istanbul. She helped by providing all documents from the hotel reservation to the invite from the hospital and that alone helped me in getting the visa, she even sent me a link to book my flight and made sure I got the best price. On the day of my departure, I was a bit nervous cos it’s my first time visiting turkey and I was going alone but she made me feel comfortable and made sure I’d be okay. On getting to turkey I did my transplant, fixed my teeth and every process was so smooth. One thing that made me very happy was the communication after the transplant. Seline told me what to do, how to do it and when to do it, cos I’m a bit young and she made the communication seem less & made me comfortable by guiding and helping me so I can get the perfect result. I really can’t wait to see my hair results in the coming month, I’ve told my friends about it and it’s just a matter of time before they come for theirs. I want to use this opportunity to thank vitta clinic as a whole, for the hospitality, the treatment and the food lol, finally and most importantly I want to thank Seline for being with me all through this process from the visa application till now and I can’t wait to see the result.

Reply from Vitta International
I'm gonna have to start by saying that…
I'm gonna have to start by saying that the costumer care was really good,the talking on the phone, discussing things , everything was on point,
Vitta Clinic welcomed me and my friend since the moment we arrived.
The doctors were good, whole staff seemed professional, they did the procedure, made sure that we are OK,
The next day the driver brought us back to the bus station, helped us find the right bus and everything, which was really helpful.
All and all would recommend 👏.

Reply from Vitta International
My visit to turkey was brilliant
My visit to turkey was brilliant. Vitta clinic has done a great job with my hair and teeth. I was happy with the service that was provided to me by the Vitta clinic.
If you are planning to get hair transplant I would highly recommend getting in touch with Sara, you won't be disappointed as Sara makes sure your experience goes smoothly, you get all the information you need, all the questions get answered, and if you have any problems before or during the trip, Sara always makes sure it gets resolved.

Reply from Vitta International
Really good experience here
Really good experience here. Im glad I chose Vitta Clinic. The coordinating team planned my whole schedule basically. The transportation was good and the driver was also punctual each day. I got picked up from the airport and dropped to the hotel. The team at Vitta Clinic was also super friendly and answered my million questions.

Reply from Vitta International
I had great experience because staff…
I had great experience because staff were very nice and friendly. Doctor and her team were very nice and they explained thinks widely.Dr. Sara and her team don transplant job very nice
and Beautiful. I had great experience
Of hotel and they gave airport pick and drop facillities were so nice.Pick and drop car was beautiful.i was feeling pain,then I talked to doctor sara,i said before leaving the turkey.I want check up again.she said no worries I will arrange for you tomorrow and next day she send me car.it was completely free of charge,no any extra charges.
Interpreter Mohammed was very nice person.
Thanks so much doctor sara again.

Reply from Vitta International
Vitta clinic Hair transplant review-
Date of Hair transplant: 19/01/2025 + 20/01/2025
Taken a silver package.
My medical consultant Summer, was very helpful- everything was clear from the start- she was flexible with pricing and supported us with instructions after our hair transplant which was great.
VIP Transport was good- wasn't too late (~15 min, as they park outside the airport to avoid charges) and directions was straightforward.
The procedure was pain-free- and beds were comfortable.
Dr Ayda gave good advise- regarding some points on FUE/DHI- seems knowledgeable. however she was very rushed, she spent less than 10min for consultation and hardly visited, maybe once or twice. No post surgery consultation which was awful. As it was very confusing as we had nobody to explain post treatment care She was too busy with other patients- so i suggest to cut down and give importance on quality over quantity.
The assistants- talked alot during surgery. A lot people were coming in and out of the room which was very distracting. I'm hoping the surgery performed by them was good. Dr will only come and do 10-15 min and check up. Everything is done by the assistants. I will post a follow up after 6 months and let you know progress.
The hair transplant clinic is very outdated and old. Summer Sent pictures but didn't specify which video and photo is for which clinic. Ofcourse the best looking one is sent. Please let the customer know which building is for which procedure.
No mesotherapy were done, even though this was part of the package.
The room was really cold- I did tell my translator Anfal, however, she did not get me a blanket straightaway and after a long time a had to repeat before someone else brought me a blanket. Same applied to my friend.
My Translator Anfal, was ok- didnt communicate everything correctly. So beware that there is no English speaking Dr- so a lot of what you say during consultation can be misunderstood and blamed the translator.
I will follow up with another review after 6 months- after seeing the results. If anyone wants further feedback please get in touch with me.

Reply from Vitta International
The communication and the personal…over and above the call of duty !!
The communication and the personal service was over and above the call of duty ! From the airport pickup to the airport drop off the Translator Hannah was so involved in the process and was treated better than any hospital or clinic in Canada , the Clinic is leading in price and comfort I highly recommend it! Thanks so much for everything , I’ll be seeing you again in a year too haha !

Reply from Vitta International
Hair Transplant Review
Went as a companion for a hair transplant from January 6th-10th. The clinic provided exceptional service and listened to my friend about his concerns and provided outstanding treatment. During our visit, we had a few issues with our hotel and travel, however, our medical consultant Seline provided amazing support and helped us whenever we needed her. With Seline’s guidance and aid, we were able to complete our trip with ease. Thank you!

Reply from Vitta International
It's an amazing experience with vitta…
It's an amazing experience with vitta clinic. I had my hair transplant on 6th Dec 2024. My consultant was Sarah. She had excellent knowledge and cleared all my doubts when I was searching transplant clinic. She was very quick and accurate in responding. I really recommend vitta clinic if anyone is searching for hair transplant in turkey. In additional I had not liked hotel ist day as it didn't have swimming pool and they immediately changed next day which is really appreciated. I had good hair transplant and getting gud results as passing day.
Huge thanks to SARAH who was with me during my journey from pk up and drop off. She is still in touch for follow ups
Regards
Dheeraj Gupta

Reply from Vitta International
Hair transplant
Hello, my name is Waqar and I am from London. I contacted Vitta clinic through Instagram and Sara contacted me. She was so brief about procedure so I booked it with her. I went to Turkey. She’s been really helpful throughout. My pick up was waiting for me take me to hotel pick up driver was really nice then hotel Staff was really nice as well. I really like hospitality five star hotel.
other morning I was picked up by driver at 8 o’clock went to clinic, doctors greeted me translator was there to help and there they did my blood test talk me through whole surgery process then they started my surgery Anastasia was painless I was served with really nice meal in between hospital staff was really nice really cooperative doctors were checking on me every little while when my surgery finished they briefed me with after-care. I was given after-care package for six month other places charged for that but they gave me for free. Then medication was given to me and Driver was waiting took me back to hotel.
Throughout evening and night and other morning Sara been in contact with me asking if I am feeling okay and everything is fine next day driver arrived helped me with check out and to pick me up for hair wash again Hospital staff was really amazing I would say it was such a amazing experience. After doctor checked everything and wash I I was taken to airport while I was at airport Sara contacted me few times to check on me it was such a amazing experience again. I will definitely recommend Vitta clinic and especially thank you so much Sara doctors and your team for making me feel like I was at home instead of hospital.

Reply from Vitta International
Great communication and good people
The communication from the start to the end was flawless. Especially the sales person Seline, who was exceptional and always available to speak to and sorted things when something was not right. The people were good, the doctor and other staff included. The surgery was as expected and hopefully I get good results. They used all the procedures as promised, ice graft, Stem Cell, PRX, Mesotherapy, etc.. the only reason I would give a 4 instead of a 5 is due to the comfort of the chair / bench not being as expected during the procedure and the quality of the food offered during the lunch break was really poor.. Overall the main goal was a good transplant, which I believe was achieved.

Reply from Vitta International
Top clinic! Highly recommended!
I recently had a hair transplant at Vitta Clinic, and I can confidently say it was a remarkable experience from start to finish. The team of doctors and assistants were absolutely amazing, showcasing professionalism and care throughout the procedure.
From the moment I arrived, Muhammad warmly welcomed me in a friendly and approachable manner, making me feel right at home. The stay at the 5-star accommodation arranged by the clinic was superb, offering a perfect balance of comfort and luxury. Suheyla handled all transport arrangements seamlessly, ensuring everything was punctual and stress-free.
A special mention goes to Summer, the medical consultant, who truly stood out. From the day I booked my procedure until the moment I left, she maintained exceptional communication, answering all my questions promptly and making me feel valued and supported. Her welcoming and friendly nature was the cherry on top of an already great experience.
I highly recommend Vitta Clinic to anyone considering a hair transplant. The team’s professionalism, combined with their attention to detail and hospitality, sets them apart.

Reply from Vitta International
Great People Amazing Experience
I recently had a treatment for my hair transplant with this clinic. From the start to the end my medical consultant Isabella provided me with all the relevant information about the procedure.
On arrival to Istanbul I was provided private transfer to the Hotel which was very tidy and luxury accommodation. On the day of my surgery I was provided private transfer to clinic and my translator, Jomard was with for most time of my treatment. I had a consultation with Dr. Ayda before the procedure and entire hospital staff was very kind and comforting.
I wouldn't have done this without the support of the entire clinic team. I am afraid of needles and they really helped all the way to get my procedure completed successfully.
I appreciate Isabella my medical consultant who is a great asset to this clinic. She is kind and is always available to answer any questions before and after my surgery. I am looking forward to get my hairs growing in the next few months.

Reply from Vitta International
Everything on a point amazing
i'm blessed i got amazing treatment from vitta clinic, i got hair transplant from there & special thanks to my consultor isabella she guide me from start to till now about it & thanks to my translator he's really nice guy he treat me good, & the doctors are really professional & the whole staff are so kind with me
Specially thanks for everything 💯

Reply from Vitta International
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







