Volte Studios Reviews 

I have found this studio in Acton in February (my hairdresser recommended me to try) and I can say this has changed my life! I have always struggled to lose weight and I hated the gym. Since February 2025 until now (December 2025) I have lost almost 15kg , something that I could never lose in my previous attempts. I started going twice a week from October and is much better, I can see better result each week.
The trainers are amazing, both Simin & Tim, however Leila is the BEST !! I just love to train with her, she always push me to my limits, she make sure that I am doing the exercises correctly and she is helping me to keep my motivation and focus every session.
The 20 minutes fly so fast and I really enjoy my workouts, I am actually looking forward to each of my session :) I recommend them!

I highly recommend EMS training in general and this place specifically. Simon and Tim are a great team of trainers, very knowledgeable and supportive, they both have good energy and a pleasure to deal with.
Now, as someone who's not particularly keen on sports I can wholeheartedly recommend this system if you need to tone your body but unwilling to spend hours at the gym. I've been doing twice weekly for 3-4 months, the results are astounding. I dropped a dress size, my arms and legs are much slimmer, my tummy is almost flat. All that without any specific diets. I've lost a little weight, too, but really it's about toning. Try it, you will never look back.

I have been attending EMS lessons at the Richmond studio for few months now and I can highly recommend! I think it’s the only EMS studio in London, where the sessions are 1:1. Simin and Tim and incredibly knowledgeable and are adjusting the training to your personal goals.
Really good communication, cancellation policy and the location of the studio is just perfect - opposite the Richmond station.

The EMS sessions were definitely electric — in the best possible way. At first, I wasn’t sure what to expect, bu qualified trainers explained everything clearly and made me feel completely comfortable. The workouts are intense, efficient, and surprisingly fun.

I’ve noticed real improvements in strength, posture, and muscle activation, and the sessions always leave me feeling energized. The PT are highly knowledgeable, supportive, and knows exactly how to tailor each session to my goals.
I would definitely recommend Ems training

I have been made very welcome by both Joe and Tom at the Bristol EMS. Their awareness of Anatomy and Physiology is clear, which allows the attendees to trust that what they offer on the Mat is well thought through and always delivered with care and attention.

Head Office customer service is non-existent and any membership query has to be done through their web portal. They state 48 hours response and this NEVER happens. I speak with the team in the studio who are not able to help even though they wish they could. It is very frustrating to speak with a computer screen to try and get anything done and just get no response ongoing. This is not just my feedback but that of others I train with in the studio. All queries seem to go into a black hole at head office.

If you are looking for a team that cares including head office this is not where you are going to find it. This is low cost customer service with no human you can speak with to get anything to do. Very frustrating.

Great session today with Claudine, the fat is dropping off. I’m looking forward to hitting my goals before Christmas 🎄. Thank you Feel Electric, see you next week.

I've done over 200 sessions now and lost 30KGs of body fat, I've gone from 35% to 25% body fat. Great sessions and only 20 minutes. Most effective form of exercise I've ever done

I started EMS training around three months ago after sustaining an injury that prevented me from continuing my usual strength training routine. I came across Feel Electric, and it’s been one of the best decisions I’ve made for my recovery.

Shakira has been an absolute godsend — her understanding of my injury, combined with her tailored approach to training, has made a huge difference. From day one, she put a focused plan in place to help me strengthen my right leg and, importantly, avoid surgery. Her knowledge, care, and passion for helping people recover and rebuild strength are truly remarkable.

Thanks to Shakira’s guidance, I’ve made incredible progress, and we’re continuing to work towards getting my leg back to where it was. I’m so grateful for her support and highly recommend Feel Electric to anyone recovering from injury or looking for a smarter, more personalised approach to training.

Yasmin and Byron were great as per usual! 10/10 in every session

Had a few sessions with these guys at the Bristol studio. Having tried various workouts, I did a cardiocentric one which was excellent. I really felt like I'd done a full hour workout in the 20 minutes. In the words of Oliver Twist, please sir, can I have some more like this. Really looking forward to my next session now.

I joined the West Ealing branch of Feel-Electric EMS in June. Simin is my coach and it has been really nice doing the intense exercise with Simin's help. Simin is very focussed on ensuring that my goals are met and so her exercises are geared towards it and I can already see the difference with my body becoming leaner. Highly recommend West Ealing branch and Simin!

I am on my 14th week of doing these sessions and it has been the best 14 weeks I have had in a long time. Both Tom and Joe have been my rock, they have listen to me they have supported me and we all have laughs for sure. I really would not have come this far in losing a lot of weight, toning is on the up and most of all I have lost a lot of fat and now gaining muscle weight. Every session I walk away feeling more energised ready for the day ahead.

Staff always make you feel welcomed such great energy and staff always happy and helping you get great results

Metabolism work out today. Equivalent to HIIT. Such a great session. Feeling good. Feeling energised, healthier and stronger

Bristol Whiteladies Rd. Tom and Joe absolutely awesome, professional, knowledgeable and clear. 20 minutes tough workout, quick shower and out feeling lighter and brighter. Spotless facilities. Sounds expensive but where else do you get a personal trainer let alone EMS for that money? Feels as though someone is tapping you as you try to move through mud. A fantastic work out. Easy to book online. Previously unfit female 53.

I had intended to join and was looking forward to my trial session. However, after calling to confirm what I needed to bring, I was informed by a gentleman over the phone that I would need to pay £60 for the equipment I would be using.

I don’t understand how this can be described as a “free trial” when you are effectively charging a full class fee from a potential customer. When I previously enquired, I specifically asked whether I could book individual classes without committing to monthly fees, and no one mentioned this £60 payment at that time.

It feels misleading to only discover this charge after I have already spent time answering questions and setting up my account. A free trial should not come with hidden costs for items I may not even use.

Since I am travelling soon for a month, my plan was to take the trial, book two classes before august ends, and then start a package upon my return. Unfortunately, this lack of transparency has caused me to lose trust. I will therefore look for another company that offers similar services with more flexibility.

I hope they will close my account soon since the portal is designed to make it hard for you to close your account yourself.

It is my safe place. They are more than just a PT ...thanks all

I am with St John’s Wood branch, from the trail session my online account never worked and I wasn’t able to book my sessions at all! No one was ever picking up the phone to help me book so I had to drive to the studio. When I arrived Shakira wanted to help me book my session but she was with a customer so I had to come back later. She also promised to get someone to contact me to help! No one got in touch with me! I had my second session with Shakira and had to book my future appointment with her in person. However I had to change it or cancel it but I couldn’t do it online as my account didn’t work, every time I tried to log in I was getting error messages so I tried to change the password 8 times but the website kept showing error messages! I sent an email asking to cancel the appointment well in advance and I never received a confirmation email or sms to confirm whether they got my request or not and the night before my appointment which I tried to cancel I got and email asking me to confirm or cancel my appointment which I couldn’t do as that required me to click on the link and log in so I had to physically drive to the studio to make sure my appointment was cancelled and the trainer was informed. I tried to call two days in a row but no one was answering or responding to my voicemail and emails! Super frustrating and a completely terrible customer support!

Eventually I had to send a super long ranting email asking to either get in contact with me other the phone so that we can walk through why the online account is not working and sorting this issue out or cancel my membership and refund me all the monies I have been charged by this time! To what I got a reply email informing me that they don’t see any issues and they sent the generic link to change my login details which o tried to do again and it didn’t work once again I sent them a screenshot via email and got another frustrating reply asking to describe in detail my problem, which infuriated me even more instead of calling me and trying to defuse the situation and actually being helpful they couldn’t be bothered to deal with it! I was so angry and frustrated that I didn’t and could waist anymore time on my emailing them as I feared I would say something rude, so I left it and still I was being charged and no one got in touch to help me and I couldn’t come to the studio to book in person as I know I would take my frustration out on to the trainers who had nothing to do with the absolutely non existent and unprofessional unhelpful customer support. So two or so months later I decided to cancel my order and I tried to login and lord behold it once again was showing error messages so I tried to change my password one last time and to my shock I was able to log in and book the session for this morning!

I really enjoyed today with Ryan, the session today was excellent and I would like to know which days he is on so that I can only book with him!

The trainers are great! However the customer service is absolutely terrible! I love ems and that’s the reason I signed up! If you don’t sort out your customer support/service you are going to loose all your customers regardless how amazing and useful EMS is!

The franchise charged me for services that they couldn't provide and abandoned me with their customer service.

Overall, the trainings themselves are good, if they take place. I was unimpressed that I couldn't manage my sessions with an app and that Feel Electric bombards me with ads to invite friends.

However after an incident, where my regular studio operated under a new entity, I couldn't get out of a 13-week contract, even though I couldn't attend trainings anymore. When I contacted Support to cancel my membership with Feel Electric, I first got an answer that they can't help me before getting a reply from one of their directors taking no ownership of the situation, and clarifying they won't reply to Support requests about my cancelation. I could cancel by paying over £500 as if I cancelled the contract on my decision, although they can't deliver the EMS training anymore. So, for now they are continuing to book £35 a week for my 2 weekly sessions that they can't deliver. I have to dispute these claims now with my credit card issuer, which is very frustrating and highly unprofessional by Feel Electric.

My recommendation: Stay away from this franchise