VPSDime Reviews 51

We're using the server of VPSdime since 2018, and they are cheap yet deliver what they promise.

Thank you so much for providing services for all these years.

I’ve been using VPSDime for over a year to host my web projects, and it’s easily the best value VPS on the market. What stands out most isn't just the affordable cloud hosting prices, but the quality of their customer support. Whenever I’ve had a technical query, their team responded via ticket in under 15 minutes—even at odd hours.

Their infrastructure is rock-solid. I’m running a high-traffic site on their Premium VPS, and I haven't experienced a single second of downtime. If you need a virtual private server that offers enterprise-grade speed (thanks to that 10Gbps uplink) without the enterprise price tag, look no further. VPSDime is a hidden gem in the cloud computing space!

I would like to highlight the excellent experience we’ve had with their support team.

Today, around 20:00, we experienced an issue on our VPS related to a network attack that was affecting our service performance. We contacted support and received a response almost immediately.

The team quickly understood the situation and implemented an effective solution in a very short time, applying network-level measures that helped mitigate the issue before it could impact our users further.

We truly appreciate the fast response, clear communication, and the efficiency of the solution provided.

Additionally, we have two VPS services with them — one for over 5 years and another for approximately 2 years — and throughout all this time we have never experienced any issues.

Without a doubt, this is a reliable service with high-quality support.

Extremely disappointed with VPSDime. My business website has been offline for hours due to an internal network/IP failure on their end. They admitted it's a fault in their infrastructure, but meanwhile, I am losing sales and customers. If you run a commercial site and need a stable environment, look elsewhere. Absolute nightmare for any business owner.

CRITICAL UPDATE: It has been 18 hours and VPSDime has failed to bring my website back online. This is an absolute disaster for any e-commerce business. I have lost an entire day of sales and a significant amount of money due to their infrastructure failure. Their support is incompetent and offers no timeline for a resolution. If you value your business, stay far away. They are clearly not equipped to handle professional hosting. 0/10

FINAL UPDATE: It has been 24 FULL HOURS and my business is still offline. VPSDime has effectively shut down my store for an entire day. This is beyond unprofessional; it's a complete failure of service. I have lost significant revenue and customer trust. Their support is incompetent, providing zero timeline or technical explanation that makes sense. If you run a real business, do not risk it here. Moving my data to a competent provider now. 0 stars.

In beginning had some little issues. But hey, other hardware, and VM templates. Support was fast in response and everything is solved now.
Love the WebPortal, the up/download speed of the VPS. Now finalize my setup and move everything over.

Dear VPSDime Team,

I would like to share a brief recommendation regarding support responsiveness during critical incidents. When a VPS is suspended or down, it directly impacts live websites, systems, and users. In such cases, a faster response time is extremely important, especially when the issue affects essential services.

During emergencies like VPS downtime, quick support action helps reduce service interruption and ensures continuity for customers relying on their servers.

Thank you for considering this feedback.

Kind regards,
Fahad

They are running a fraudulent operation. The server does not work at all, I have not seen it online even once. Customer support is very unprofessional, they used disgusting profanity at me and refuse to correct the issue.

I had to do a chargeback.

These last two weeks I have had problems with the user panel, it does not load. Does anyone know what we are facing, since there are more clients after our company. Thank you.

Been with them for Period of 4yrs and still counting.

VPSDime is a good people providing good services. Am on a Promotional Plan still the responsiveness from their Customer Support and resource of allocated VPS works fine :).

Will recommend them for Production :)

I recently purchased a VPS plan from VPSDime, along with an additional 6 IP addresses to meet my specific requirements. However, my experience with their customer support has left me utterly disappointed and frustrated.

Initially, I received 4 out of the 6 IP addresses via email, so I raised a ticket on their website to request the remaining 2 IPs. The response I received was not only unhelpful but also bordered on rudeness. I was asked to provide a reason for needing additional IP addresses, with a questionable comment about the word "mail" in the hostname.

Despite the fact that there were no explicit rules against running a mail server on their VPS in their terms of service, I was met with resistance. The final response from Damian, a representative from VPSDime, was not only dismissive but also demonstrated a lack of understanding about legitimate reasons for needing multiple IP addresses, especially for mail purposes.

To make matters worse, my ticket was abruptly closed, and the additional IP addresses were removed from my server without any valid reason. This kind of arbitrary action is unacceptable and reflects a lack of professionalism and customer-centric approach on VPSDime's part.

I strongly advise anyone considering VPSDime to think twice before choosing them as their hosting provider. Their support team, exemplified by Damian's unhelpful and harsh responses, clearly lacks the patience and understanding necessary for a service-oriented industry.

In the future, I will be seeking a more professional hosting provider with a customer support team that values its clients and is willing to work collaboratively to address concerns rather than resorting to unjust cancellations and unprofessional behavior.

I have been using Linux Basic VPS Plan for almost 5 months, I have 2 cab booking websites, I get good traffic and never faced any problems with the VPS.

No issues faced until date.

I am only a customer for a few days. My experience so far is good. Support was responding quick, and professional. The resources from my VPS are not bad, I always look for the newest / fastest cpu. As they use intel xeon, it was good a few years ago, but nowadays there are better cpu's. However it does the job and its fine for a server. The internet speed is very fast. I'm happy with it.

I didn't face any problem during my 12-month subscription period

UPDATE - They replyed here but failed to communicate so i filed credit fraud. i got my money back and have no idea who they are and they need to fix there transaction systems so they report correctly.
UPDATE - my card was charged under the name of VPSdime.com and there was no transaction report. and there was two identical charges. I panicked and looked for contact information"there was none" so i posted a 1 star review. ill still keep the review at 2 stars do to the failure of having a ticket / communication system. they need to provide this information when they run 24/7/365 and no way to communicate a problem or potential problem.

after 1 minute of vps installation, their network getting attacked by some IP address, and I think they do not have protection or a firewall they suspended my account, and thier reply in the mail also very pathetic and so unprofessional. Edit: please check the reply from their team so before purchase you will get to how rude they behave.

It's good, but the only downside is that they don't offer a cheap plan if you don't need that much of resources.
the minimum plan was too much for me but I had to get it anyway.

They use the "GoDaddy" method of marketing; that is to say that they only want the least problematic/resource utilization customers. When they get one that they feel overutilizes, they suspend them. (No other issues like this with other hosts with the same parameters.) They wouldn't refund because they said I had been a customer before (I didn't learn my lesson the first time.)
Remember: You get what you pay for!

Problem solved with gmail

Thank you for response . I will create gmail , hopefully all will be good

Subscribed for vps revived a paid invoice . Did not recieve passwords or anything to setup vps . Have been unable to contact dime through client area as they claim wrong login details which they are not . Do not receive emails when submitting a presales ticket . Do not recieve email to reset password.

Best VPS server at a low price, I love VPSDime, I have been using VPSDime for almost 1 year, I have no complain.

I've been a customer of VPS Dime for over 2 years and I am happy with the hosting and service. The team at VPS Dime do a great job of looking after the platform and supporting customers. Over the last 2 years I have seen VPS Dime actively improving the hosting platform by adding functionality and hosting add-on features I've requested previously I feel valued as a customer.

I highly recommend VPS Dime.