While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We're using the server of VPSdime since 2018, and they are cheap yet deliver what they promise. Thank you so much for providing services for all these years.

Rated 4 out of 5 stars

Problem solved with gmail Thank you for response . I will create gmail , hopefully all will be good Subscribed for vps revived a paid invoice . Did not recieve passwords or anything to setup... See more

Company replied

Rated 1 out of 5 stars

UPDATE - They replyed here but failed to communicate so i filed credit fraud. i got my money back and have no idea who they are and they need to fix there transaction systems so they report correctl... See more

Company replied

Rated 5 out of 5 stars

We've used VPSDime for around a year without any issues. Recently wanted to allow access for a new software integration and spent a couple hours dealing with networking issues. Emailed VPSDime's suppo... See more

Company details

  1. Web hosting company

Written by the company

VPSDime is an industry leading VPS hosting company that provides virtualized server services with high performance, availability and friendly support. We offer cheap VPS services with generous resource allocations. Our other offers are high storage virtual machines and enterprise-ready VMs with dedicated resources. VPSDime prides itself by providing the to-the-point, speedy customer service that is endorsed by thousands of its clients.


Contact info

3.7

Average

TrustScore 3.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, proactive, incredible support and fantastic services. All this at the best price on the market.

I hired several hosts until I got to VPSDime.

The service is fantastic and the staff is incredible. Super affordable price and customer service is extremely fast.

Focusing on support is something I've honestly never seen in another company. Extremely proactive and friendly.

They are to be congratulated. As I always say in my tickets: You guys are amazing.

9 January 2019
Unprompted review
Rated 5 out of 5 stars

Thumbs up to the VPSDime support service...

Hi all.

I am a customer of VPSDime since 2014.

They have been a truely great hosting company and have some great services.

I would recommend everyone to look at the company's Premium hosting as it includes backup policy.

The tech team is very professional and very quick to respond positively with every one of my requests.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent and fast support

It has been a year i am using vpsdime, the best thing is thier support service, mostly i get a reply from them with in half an hour. For my other server like ovh, i have to wait around 24 hours and the asnwer is like that sorry, we cant help you. But vpsdime support is very good and fast

13 August 2018
Unprompted review
Rated 5 out of 5 stars

I have searched high and low for a …

I have searched high and low for a service that is affordable and great quality, my expectations have been blown from start to finish, I recommend VPSdime highly, they are legit, fast and most importantly responsible.

15 November 2017
Unprompted review
Rated 4 out of 5 stars

Strengths as well as weaknesses

Strengths as well as weaknesses

The good points include an almost immediate response to support requests from very knowledgeable staff, a good control panel, OK speeds, and good uptime (I experienced 1 outage in 3 years with them when a hard drive failed on one of their UK nodes).

The downside is the lack of ddos protection which is compounded by the use of open virtualization instead of KVM on their standard (but not premium) plan - indeed, their terms of service effectively shift responsibility for preventing ddos attacks to their clients when they as a company should be offering hardware protection (attacks are normally random).

They might also be a little bit less stingy at times (their open virtualisation image doesn't support Docker which means to get a good deal you have to move to a host that offers cheap KVM hosting; and even when it comes to downtime, adding a day as compensation for downtime is hardly going to break their bank...

Summary: if you're looking for very competitively priced hosting and UK as well as US locations, and don't have mission critical apps, they're one of the better choices (and I've tried most companies!)

6 November 2017
Unprompted review
Rated 2 out of 5 stars

Cheap Price ! but

Cheap Price !, Amazing Properties BUT USELESS You can not use the vps in anything With the pretext of the attack by Ddos Attack

15 September 2017
Unprompted review
Rated 4 out of 5 stars

VPSDime is not reliable and customer …

VPSDime is not reliable and customer support is useless.
They abruptly terminate service, customer support is prompt but useless. They can do nothing more than verifying your SSH Connectivity. The support desk is abusive and unprofessional.
In the name of unmanaged hosting they would practically deny to ensure that your website is up and running. Never recommended for someone who is not a super pro in Unix Administration.

EDIT: The VPSDime desk is sending me unsolicited mails and communications regarding this review even though I am not subscribed to their services anymore. And I don't know why they are referring a blog post here where names are used. I haven't used any reference of my blog post here.

RE-EDIT: VPSDime owner called me personally and apologized for the bad experience which I had on VPSDime. He promised to make things different. I am hopeful now. I am rejoining VPSDime, not because their services are affordable, but because I really liked the way they addressed a customer concern and responded. You hardly get a personal touch with big names. I already appreciated the unmatched promptness of VPSDime Support and affordable plans, now there is no reason to give them a good rating!

19 August 2017
Unprompted review
VPSDime logo

Reply from VPSDime

Thank you for your review. As explained on our website very clearly, our services are self-managed. We provide an amazing value for your money with beefy specs, reliable and fast hardware with well connected network and leave the management of the VPS at the capable hands of our customers.

We always try to point our customers to the right direction when they ask but unfortunately we cannot fix your PHP errors for you. For the experience/skill level you have, we highly recommend you to go with a fully managed VPS provider.

We haven't terminated your service abruptly. You have requested a cancellation with this reason: "VPSDime support said this service is not for me. Your offerings are only for experts who can manage their own site themselves. So I have no choice other than moving out. So please cancel my hosting plan as I do need support to manage my site. I don't want you to rebill me for the generated invoice of August. Please cancel the account at the end of July." and our systems automatically cancelled your VPS as you've asked.

We wish you good luck!

Rated 1 out of 5 stars

Lame support

I was a customer with them for 8 months. I had no trouble later I wanted to upgrade my package so I moved to higher tier vps. Their support told me they have to move my data to a different node due to load and space limits on the old node. The migration process had many ups and Downs it took several days and the new server was unstable and went down many times. Their support did not know reason behind the instability of their servers and was helpless .

18 August 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look