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Vrbo Reviews 

64
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The hosts were amazing and the location is great. The house is a row house so there is not private garden (inconvenience with a dog). The beds were very comfortable but the sofas were worn and c... See more

Company replied

Rated 3 out of 5 stars

Booking was just about good enough. I would not recommend unless forewarned. After you have booked and paid, they make you pay an enormous amount for damage waiver....taking the cost in higher tha... See more

Company replied

Rated 3 out of 5 stars

Appreciated the photos and descriptions. Easy to book. I am puzzled as to why the host dos not respond to my messages. I have paid in full. I have some questions (e.g. is there a laundry nearby) but t... See more

Company replied

Rated 5 out of 5 stars

Great stay at the Linton Collection collection in the heart of Edinburgh only a few steps from the Royal Mile basically around one corner . The property had nice modern amenities, easy access very co... See more

Company replied

Company details

  1. Vacation rental
  2. Holiday Home
  3. Tour operator
  4. Travel deals
  5. Holiday home letting agency

About Vrbo

Written by the company

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Contact info

3.9

Great

TrustScore 4 out of 5

64 reviews

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3.9

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(64)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Great location

Great location. Quiet street, close to Airport Tram (Haymarket Station) which is walkable. Close to all the Edinburgh attractions. Enjoyed my stay here, would definitely come back.

7 August 2026
Vrbo logo

Reply from Vrbo

Hi Tom,

Thank you for sharing your experience. We’re pleased the setting, convenient transport links, and nearby sights made your visit enjoyable. It’s great to know this stay left such a good impression, and we hope to host you again.

Thanks,
Vrbo Customer Support Team

Rated 4 out of 5 stars

Property is in a great location for our…

Property is in a great location for our trip next year there are plenty of shops,cafes, pubs near it it's a small street so no parking it's good that only had to pay a deposit in this financial struggle.it is a little bit on the expensive side but it's fairford airshow weekend and everyone puts the price up but will give another review after our stay

26 August 2026
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Reply from Vrbo

Hi Stephen,

Thank you for sharing your feedback. We’re glad the location works well for your upcoming trip and that the deposit option was helpful. We look forward to being part of your trip next year.

Thanks,
Vrbo Customer Support Team

Rated 5 out of 5 stars

Helpful management

The local rental manager, Sam was very helpful with settling up in and giving great advice and information. Also, the apartment spec and its location near the beach were ideal.

20 July 2026
Vrbo logo

Reply from Vrbo

Hi Martin,

We’re pleased to hear everything suited your stay well. We truly appreciate your feedback and are delighted your visit was such a positive one.

Thanks,
Vrbo Customer Support Team

Rated 3 out of 5 stars
Vrbo logo

Reply from Vrbo

Hi Tony,

We’re sorry the booking process did not leave a better impression. Please contact us at help.vrbo.com/contact so we can assist you directly.

Thanks,
Vrbo Customer Support Team

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