Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more
Company replied
I email Mike Demasi owner emails after 2 weeks just checking in. Mike says quote he lost track of order he does not have frame maybe another week the 1-1/2 to make lens Been 3 weeks email Mike tellin... See more
Company replied
Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear! I've had several disappointing... See more
Company replied
Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are w... See more
Company replied
VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.
26 Broadway, 18013, Bangor, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very happy with my purchase. It arrived here even earlier then expected. I would certainly buy from them in the future .

Reply from VS Eyewear
I am very happy with my clip on sun glasses. I have looked for a long time to find the shape of my glasses and could never find any, until these. Thank you.

Reply from VS Eyewear
Ordering was easy, the price was reasonable and I got my safety glasses quickly. Overall a good experience

Reply from VS Eyewear
the order sheet sheet very easy to understand

Reply from VS Eyewear
The products which we ordered were delivered reasonable quickly. They preform excellently. We are very pleased.

Reply from VS Eyewear
Ordering was very easy, and delivery was very prompt. The clip-on sunglasses are a very good quality. I recommend VS Eyewear.

Reply from VS Eyewear
Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear!
I've had several disappointing experiences with other online eyewear sellers, and guess what folks - I will no longer do business with those other shops. It really is an easy formula: make beautifully crafted, accurate glasses, stand behind your product, and I'll definitely keep coming back to purchase more (and maybe even splurge a bit). Thank you and I highly recommend VS Eyewear!

Reply from VS Eyewear
I have ordered from VS Eyeware several times and the order gets taken care of right away. I have large glasses and VS had what I needed. I love the flip up's since I'm in and out of the sun all day, it saves me taking the sunglasses off and loosing them.

Reply from VS Eyewear
First time with a mail order prescription. Not being familiar with the sizing, I ordered the wrong size frame. They turned out to be huge on my above average head size for a 6'2", 180 lb male. Owner did a nice job of responding and offered a credit on the frame, but felt it wasn't worth going through the process. I take responsibility for ordering the wrong size and will take it as a loss. The massive frame for this model looks ridiculous when I wear, but not worth going through the return process. Prescrip is okay, but lesson learned on determining the correct size. I should have been pro-active and asked more questions. Check your measurements prior to ordering.

Reply from VS Eyewear
Best clip ons. Had to return for a larger size, easily done.

Reply from VS Eyewear
Staff was very nice and helpful. They answered all of my questions. Shipping was promt. Will purchase from them again.
Thanks,
Clint.

Reply from VS Eyewear
Prompt response to email inquiries. I have two Wiley X made with a prescription via mail order. They were done well.

Reply from VS Eyewear
The order took more than 3 weeks to be procesed.
When i contacted them they told that one of my products was discontinues and they made the redund inmediatly, but i had to wait those weeks

Reply from VS Eyewear
Huge selection of awesome prescription safety glasses, along with great sales throughout the year. I have purchased from them a few times, and have become especially fond of the Wiley X brand they sell. It’s easy to order on line, and they always deliver a high quality product.

Reply from VS Eyewear
I have prescription sun glasses and always lose them or forget to take them off and can’t change them because I left them in the car.
Now with my clamp on sun glasses and the slim case I always have sunglasses and my regular glasses. I love them and they work so well. Thank you

Reply from VS Eyewear

Reply from VS Eyewear

Reply from VS Eyewear
Outstanding customer service and the sunglasses are the highest quality at a great price

Reply from VS Eyewear
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.